The WYSIWYG editor gives you the ability to enter and format your content while working in a “What You See Is What You Get” view of the content. By using the implemented WYSIWYG editor, you can easily edit and style the content of your emails, email templates, and knowledge base articles.
This editor lets you format text in bold or italics, create numbered lists, drop in images, paste tables, and embed links. The WYSIWYG editor makes your customer support ticketing solution much more accessible and easy to work with, even for the less tech-savvy agents.
The WYSIWYG editor is very simple to use and will help you make the most out of your ticketing system.
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The WYSIWYG editor is a useful tool to improve branding and make knowledge bases more professional. It offers a variety of formatting features including headings, lists, links, images, and more. Custom articles can be created using HTML and CSS. A 14-day free trial is available with no credit card required. LiveAgent offers customer service software and a range of other features.
LiveAgent is a customer success software that offers collaboration tools, including split tickets, tags, notes, and internal tickets, and integrates with applications like Slack, ActiveCampaign, Instagram, and Facebook. The platform also offers Clockify, a web time tracker and timesheet app, and webinars to help businesses improve their customer service. LiveAgent is presented as an alternative to TeamSupport and provides 24/7 customer service, a free trial period with no credit card required, and free data migration. Sales contacts are available for interested parties.
The integration of Clockify with LiveAgent is simple and straightforward, and LiveAgent offers various resources and integrations for managing customer support teams, such as Zapier and ProjectManager.com. A Help Center Manager in LiveAgent has control over team activities and can efficiently lead and supervise their team. Clockify is a free time tracker app that can improve productivity and profitability, and integrating it with LiveAgent is easy to do. Overall, LiveAgent provides a range of support features and resources for businesses.