Internal tickets allow you to create an internal note for your colleagues. An Internal ticket has to be assigned to a specific agent. It is only visible to agents, not to the customers or any other end-users. It’s also possible to postpone the internal tickets and use them as planned tasks.
Use internal tickets to assign tasks
Create task reminders for yourself or your colleagues with internal tickets. Try it today with our free 14-day trial. No credit card required.Free trial
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