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Language switcher

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Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

Search & Replace

Do your customers send you private information, which you don’t want to show in your helpdesk?

LiveAgent can automatically Search string in every incoming message and Replace it with something else before being displayed or stored in a database.

You can hide delicate data with random characters or data. The main reason for applying masking of a data field is to protect data that is classified as personal sensitive data.

It can be used, as an example, for preventing helpdesk operators from viewing credit card numbers in billing systems (obfuscating credit card numbers from 123456789 to 12xxxx789).

According to PCI Security Standards, you must mask sensitive data when displayed and make the stored sensitive data unreadable.

Encrypt sensitive data with ease

Use our search and replace feature to mask sensitive customer data. Try it today. No credit card required.

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