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Language switcher

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Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

Ticket fields

Ticket fields are custom fields that are typically used to gather more information about your Tickets. LiveAgent allows you to create unlimited custom Ticket fields.

Example

When a customer reaches out to you about a problem with her or his order. By saving the Order ID in a custom Ticket field, you can save time by having this information available right in the Ticket information box.

When answering or editing a Ticket you can add more information to it by adding new Ticket fields with your own text.

Adding ticket fields

Ticket fieldsAdding ticket fields inside the ticket setting

Ticket field – Order ID added to the ticket

Create unlimited custom ticket fields

Create unique ticket fields (such as order ID, or GDPR consent) to provide the best possible customer service experiences. Try it today. No credit card required.

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