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Language switcher

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Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

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Ticket detail

What is a ticket detail?

After clicking on the Ticket ID in the Ticket Thread, the Ticket Details pops out. Ticket detail provides additional information about ticket such as subject, custom fields, recipients, note, time report and attachments.

FAQ

What is a ticket detail?

The ticket detail is data about the incoming ticket.

 

How can you access a ticket detail?

Click on the ticket ID to access ticket details. Then we are shown data about a specific ticket.

 

What information does a ticket detail consist of?

The ticket detail consists of, among others with subject, recipient name, personal note, time report, attachments and custom fields.

 

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