With 2-Step Verification (also known as 2 factor authentication), you’ll protect your LiveAgent account with both your password and an additional code from Google Authenticator mobile app.
Enable 2-Step Verification to secure your LiveAgent account.
Do you need it?
2-Step Verification is an optional feature that’s recommended to be used. It adds more security to your LiveAgent account. When you have 2-Step Verification enabled, any attempt to log into your account must be accompanied by the code that you generated in Google Authenticator app. 2-Step Verification can help keep unknown people out, even if they have your password.
What changes when you enable 2-Step Verification in your profile?
- when logging in to your account, in addition to your username and password you will be asked to insert a security 6-digit code from Google Authenticator application
- Google Authenticator generates the security code every 30 sec.
- rewrite the code from the app into the field “Verification Code” in your login screen
More secure than ever
Turn on 2-factor authentication to ensure your customer’s data is always secure. Try it today for free. No credit card required.
Knowledgebase resources
Need to improve your marketing reputation?
LiveAgent improves marketing by providing a complete overview of services and communication channels, reducing lost tickets, and improving productivity levels with automation rules and a built-in CRM. It also offers a hybrid ticket stream to track customer interactions across different channels. The platform integrates with social media channels like Facebook, Twitter, Instagram, and Viber.
Moving from Smartsupp to LiveAgent?
LiveAgent is a comprehensive customer service software that improves response speeds, customer engagement, and loyalty. It offers various features and affordable pricing, making it a recommended alternative for businesses looking to enhance their customer experience.
Log in to your LiveAgent account
LiveAgent offers various customer service software, including self-service, inbound call center, and email management. It integrates with Slack for easier management and offers a free trial, pricing options, and learning resources. They also have an affiliate program and partnerships with VoIP providers. Building the LiveAgent dashboard is in progress, and they use cookies on their website. Contact options include a form, messenger, and live chat.
Want to migrate from LiveCall?
LiveAgent is a reliable option for improving customer relationships and communication. It offers various features and integrations for businesses.
