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Language switcher

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Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

Language adaptable widgets

Need to provide support in multiple languages? Set up your Chat, Contact, or feedback widgets in a language that your customers and Agents speak.

Language adaptable widgets

Example of multilingual support
If you provide support to customers in multiple languages and want to route a communication to the Agents who speak the specific language, this can be done by creating contact widgets in custom languages. You can then route the communication from these widgets to Departments like “English”, “German”, “Spanish” or any other supported language.

Setting up a chat widget

If you want to configure the languages of your chat widgets, you can do this in the widget’s advanced settings.

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