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Language switcher

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Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

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Chat button

Live chat button is an icon placed somewhere on your website that allows customers to communicate with the customer support in real-time. It enables your agents to quickly and effectively resolve customer inquiries. The live chat button can increase a company’s profit, customer satisfaction, customer retention, agent satisfaction, and many more.

Chat button gallery

If you would like to learn about other features to improve your customer service, check out a Help desk software.

FAQ

What is a chat button?

The live chat button is an icon that is on your website and allows your company’s customers to contact customer support. Due to the fact that the live chat allows for real-time contact, we have a chance to respond quickly to our clients.

Where a chat button should be located?

The live chat button should be placed on every page of your website in a visible place. The client should have no problem finding it. Thanks to this, the client can get a quick answer to the question that bothers him.

Can you personalize the LiveAgent chat button?

Live chat allows you to quickly answer customer questions. The chat button that should be on your site should be adapted to it. In LiveAgent you have the option of personalizing the button. By going to the Configuration> Chat> Chat buttons tab and clicking create, you will see the possibility of creating a button. You can choose from the available styles: speech bubble, side, corner or built-in. You can also create your own by uploading an image or by writing your own code. In the next window you can change the text, position and colors of the buttons.

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