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Switch to LiveAgent & migrate your data from Drift today.

  • ✓ No setup fee
  • Customer service 24/7
  • ✓ No credit card required
  • ✓ Cancel any time
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Moving from Drift to LiveAgent?

Move from Drift to LiveAgent and improve your customer support with an amazing ticketing system, heavy integration support and 24/7 customer service available for every customer.

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Drift vs LiveAgent comparison

Features Liveagent Drift
Ticketing
Contains a management tool that processes and catalogs customer service requests.
LiveAgent offers ticketing.
Drift doesn't offer ticketing.
Live Chat
A real-time chat widget that you can place on any website.
LiveAgent offers Live Chat.
Drift offers Live Chat.
Call Center
A call center that can be used to make and receive calls using automatic call distribution.
LiveAgent offers Call Center.
Drift doesn't offer Call Center.
Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
LiveAgent offers Self-Service portal.
Drift offers self-service portal.
Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers a Facebook integration.
Drift offers a Facebook integration.
Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
LiveAgent offers a Twitter integration.
Drift doesn't offer a Twitter integration.
Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers a Instagram integration.
Drift offers a Instagram integration.
Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
LiveAgent offers a Viber integration.
Drift doesn't offer a Viber integration.
WhatsApp
WhatsApp integrations with help desks allow users to answer any WhatsApp messages within a multi-channel ticketing system, and treat them just like any other customer support ticket.
LiveAgent offers a WhatsApp integration.
Drift offers a WhatsApp integration.
Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
LiveAgent offers knowledge base.
Drift doesn't offer knowledge base.
Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
LiveAgent offers customer forum.
Drift doesn't offer customer forum.
Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
LiveAgent offers automation and rules.
Drift offers automation and rules.
API
A set of functions that allow different applications to work together.
LiveAgent offers API functions.
Drift offers API functions.
Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
LiveAgent offers IVR features.
Drift doesn't offer IVR features.
Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
LiveAgent offers video calls.
Drift doesn't offer video calls.
Unlimited History
Tickets don't expire or delete-- you can view them at any time.
LiveAgent offers unlimited history.
Drift doesn't offer unlimited history.
Unlimited Websites
You can use the software on an unlimited number of websites.
LiveAgent offers unlimited websites.
Drift doesn't offer unlimited websites.
Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
LiveAgent offers unlimited chat buttons.
Drift offers unlimited chat buttons.
Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
LiveAgent offers unlimited tickets/mails.
Drift offers unlimited tickets/mails.
Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
LiveAgent offers unlimited call recording.
Drift doesn't offer unlimited call recording.
Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
LiveAgent offers unlimited 24/7 support.
Drift doesn't offer unlimited 24/7 support.
Data migration from one solution to another

Transfer your data to LiveAgent

Migrate to a help desk system that can support every important customer channel via ticketing. Add email, live chat, call center, customer portal, knowledge base and social media – Facebook, Twitter, Instagram, WhatsApp and Viber. 

Want to migrate on your own?

Switch to LiveAgent with manual data transfer. LiveAgent offers migration plugins for many solutions, however we don’t have Drift migration plugin ready. Are you interested? Let us know!

Migrate data to LiveAgent on your own

What kind of data can I migrate from Drift?

People

Easily migrate agents, admins, end users and customers.

Tags

Migrate all your department and ticket tags.

Tickets

Migrate tickets, attachments, user fields, and ticket fields.

Migrating from Drift to LiveAgent?

Customer providing review for service on mobile phone

Stellar customer service

Our agents are ready to assist you with any of your problems 24/7.

Ultimate omni-channel help desk software experience

Our software offers over 179 help desk features, complemented by over 40 integrations.

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Significant savings and ROI

LiveAgent offers a forever free plan, as well as three other plans for bargain price.

Multilingual support in LiveAgent

Multiple supported languages

LiveAgent is available in 43 different language translations (some partial) and supports language adaptable widgets.

Migrate your data from Drift today

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.

30 Day Trial
No Credit Card required
and many more
$9 month

Small business

  • Unlimited ticket history
  • 3 email addresses
  • 3 contact forms
  • 1 API key
$29 month

Medium business

  • Everything in Small, plus
  • 10 email addresses
  • 3 live chat buttons
  • Departments management
$0 month

Free

  • 7 days ticket history
  • 1 email address
  • 1 chat button
  • 1 contact form
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LiveAgent offers a wide range of features including knowledge base, customer forum, automation, API functions, IVR, video calls, unlimited history, websites, chat buttons, tickets/mails, call recording, and 24/7 support. It also provides various integrations like Facebook, Twitter, Instagram, Viber, and WhatsApp. LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020, with different pricing plans to choose from.

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Leaving Intercom?

LiveAgent offers 179 help desk features, 40 integrations, and significant savings. It provides plans for small, medium, and large businesses, supports multiple languages, and offers a 30-day trial. It is trusted by companies like Huawei, BMW, and Yamaha for world-class customer support. LiveAgent also offers various integrations and features, including API functions, IVR, video calls, unlimited history, websites, chat buttons, tickets/mails, call recording, and 24/7 support.

Migration from HelpScout to LiveAgent is a piece of cake. Follow our step-by-step guide and do it yourself or contact us to help you out.

Switching from Help Scout to LiveAgent?

LiveAgent offers significant savings and ROI with multiple language support and adaptable widgets. The software provides a forever free plan as well as three other bargain price plans for small, medium, and large businesses. Additionally, LiveAgent is the most reviewed and top-rated help desk software for SMBs in 2020 with no credit card required for a 14-day trial. Join companies like Huawei, BMW, Yamaha, and Oxford University in providing world-class support to your customers. Migrate from Help Scout today and create a customizable plan to fit your needs.

Looking to migrate your data from Customerly to a different solution? Have a look at LiveAgent and see the benefits. Start your free trial today.

Moving from Customerly to LiveAgent?

Customers and their clients have switched from ZenDesk to LiveAgent due to its advanced automation, integrations, affordable pricing, and great support. Users appreciate LiveAgent's email system, file attachment options, and mobile platform stability. Its functionality, contact forms, live chat, and databases are also well-received. Overall, LiveAgent is considered a great value for money and the best choice for a support tool.

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Join our community of happy clients and provide excellent customer support with LiveAgent.

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