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Language switcher

–Hidden comment

Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

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Moving from Drift to LiveAgent?

Move from Drift to LiveAgent with our help. We offer you a free Drift migration with the help of our support team. Contact us and begin your data transfer today.

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Drift vs LiveAgent comparison

Features Liveagent Drift
Ticketing
Contains a management tool that processes and catalogs customer service requests.
LiveAgent offers ticketing.
Drift doesn't offer ticketing.
Live Chat
A real-time chat widget that you can place on any website.
LiveAgent offers Live Chat.
Drift offers Live Chat.
Call Center
A call center that can be used to make and receive calls using automatic call distribution.
LiveAgent offers Call Center.
Drift doesn't offer Call Center.
Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
LiveAgent offers Self-Service portal.
Drift offers self-service portal.
Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers a Facebook integration.
Drift offers a Facebook integration.
Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
LiveAgent offers a Twitter integration.
Drift doesn't offer a Twitter integration.
Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers a Instagram integration.
Drift offers a Instagram integration.
Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
LiveAgent offers a Viber integration.
Drift doesn't offer a Viber integration.
Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
LiveAgent offers knowledge base.
Drift doesn't offer knowledge base.
Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
LiveAgent offers customer forum.
Drift doesn't offer customer forum.
Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
LiveAgent offers automation and rules.
Drift offers automation and rules.
API
A set of functions that allow different applications to work together.
LiveAgent offers API functions.
Drift offers API functions.
Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
LiveAgent offers IVR features.
Drift doesn't offer IVR features.
Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
LiveAgent offers video calls.
Drift doesn't offer video calls.
Unlimited History
Tickets don't expire or delete-- you can view them at any time.
LiveAgent offers unlimited history.
Drift doesn't offer unlimited history.
Unlimited Websites
You can use the software on an unlimited number of websites.
LiveAgent offers unlimited websites.
Drift doesn't offer unlimited websites.
Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
LiveAgent offers unlimited chat buttons.
Drift offers unlimited chat buttons.
Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
LiveAgent offers unlimited tickets/mails.
Drift offers unlimited tickets/mails.
Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
LiveAgent offers unlimited call recording.
Drift doesn't offer unlimited call recording.
Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
LiveAgent offers unlimited 24/7 support.
Drift doesn't offer unlimited 24/7 support.
Data migration from one solution to another

Data transfer is on the house

Feel free to contact our support staff and discuss your free data migration from Drift to LiveAgent. You can have a break while we transfer all of your data – free of charge. Don’t worry, your data is safe with us and you can start using LiveAgent soon.

Want to migrate on your own?

LiveAgent offers migration plugins for many help desk solutions. We are currently working on a Drift migration plugin for LiveAgent. Stay tuned for more information.

Migrate data to LiveAgent on your own

What kind of data can I migrate from Drift?

Customers icon

People

Easily migrate agents, admins, end users and customers.

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Tags

Migrate all your department and ticket tags.

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Tickets

Migrate tickets, attachments, user fields, and ticket fields.

Migrating from Drift to LiveAgent?

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Stellar customer service

Our agents are ready to assist you with any of your problems 24/7.

Ultimate omni-channel help desk software experience

Fully featured help desk solution

Our software offers over 179 help desk features, complemented by over 40 integrations.

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Significant savings and ROI

LiveAgent offers a forever free plan, as well as three other plans for bargain price.

Multilingual support included

Multiple supported languages

LiveAgent is available in 43 different language translations (some partial) and supports language adaptable widgets.

Migrate your data from Drift today

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.

Ticket+Chat

Ticket+Chat

Ideal for small to medium sized businesses

$29/mo
Ticket+Chat

All-Inclusive

Ideal for businesses of all sizes and large companies

$39/mo

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

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FAQ

How can you migrate from Drift to LiveAgent?

To migrate from Drift to LiveAgent, feel free to contact our support for assistance or use a free migration plugin.

What data can you migrate from Drift to LiveAgent?

Your business can migrate data such as tickets, admins, agents, customer information, tags, attachments, and more from Drift to LiveAgent.

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