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  • ✓ Customer service 24/7    
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Migrating from Gist to LiveAgent?

We have got your back! Migrate your data from Gist right away. It doesn’t cost you anything and you can start using your LiveAgent as soon as possible. Switch to a multi-channel ticketing system and improve your support with us. 

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Gist vs LiveAgent comparison

Features Liveagent Gist
Ticketing
Contains a management tool that processes and catalogs customer service requests.
LiveAgent offers ticketing.
Gist doesn't offer ticketing.
Live Chat
A real-time chat widget that you can place on any website.
LiveAgent offers Live Chat in Ticket+Chat plan for $29/agent/month.
Gist offers Live Chat in plan for $29/month.
Call Center
A call center that can be used to make and receive calls using automatic call distribution.
LiveAgent offers Call Center.
Gist doesn't offer Call Center.
Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
LiveAgent offers Self-Service portal in Ticket plan for $15/agent/month.
Gist offers Self-Service portal in plan for $29/month.
Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers a Facebook integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
Gist offers a Facebook integration in plan for $29/month.
Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
LiveAgent offers a Twitter integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
Gist offers a Twitter integration in plan for $29/month.
Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers an Instagram integration.
Gist doesn't offer an Instagram integration.
Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
LiveAgent offers a Viber integration.
Gist doesn't offer a Viber integration.
Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
LiveAgent offers knowledge base in Ticket plan for $15/agent/month.
Gist offers knowledge base in plan for $29/month.
Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
LiveAgent offers customer forum.
Gist doesn't offer customer forum.
Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
LiveAgent offers automation and rules in Ticket plan for $15/agent/month.
Gist offers automation and rules in plan for $99/month.
API
A set of functions that allow different applications to work together.
LiveAgent offers API functions in Ticket plan for $15/agent/month.
Gist offers API functions in plan for $29/month.
Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
LiveAgent offers IVR features.
Gist doesn't offer IVR features.
Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
LiveAgent offers video calls.
Gist doesn't offer video calls.
Unlimited History
Tickets don't expire or delete-- you can view them at any time.
LiveAgent offers unlimited history in Ticket plan for $15/agent/month.
Gist offers unlimited history in plan for $29/month.
Unlimited Websites
You can use the software on an unlimited number of websites.
LiveAgent offers unlimited websites in Ticket plan for $15/agent/month.
Gist offers unlimited websites in plan for $29/month.
Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
LiveAgent offers unlimited chat buttons.
Gist doesn't offer unlimited chat buttons.
Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
LiveAgent offers unlimited tickets/mails in Ticket plan for $15/agent/month.
Gist offers unlimited tickets/mails in plan for $29/month.
Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
LiveAgent offers unlimited call recording.
Gist doesn't offer unlimited call recording.
Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
LiveAgent offers unlimited 24/7 support.
Gist doesn't offer unlimited 24/7 support.
Data migration from one solution to another

Transfer your data today!

Start your free trial and migrate your data to a multi-channel help desk system. Our ticketing can handle email, live chat, call center, customer portal, knowledge base, and social media – Facebook, Instagram, Twitter, and Viber. 

Would you like to migrate on your own?

If you would like to utilize a migration plugin, just let us know and we’ll add it to our list of tasks. You can complete a manual migration in the meantime. 

Migrate data to LiveAgent on your own

What kind of data can I migrate from Gist?

What kind of data can I migrate from Gist?

People

Migrate agents, admins, end users and customers with ease.

People

Tags

Migrate all your department and ticket tags.

Tags

Tickets

Migrate tickets, attachments, user fields, and ticket fields.

Ready to migrate from Gist to LiveAgent?

Have a look at some perks you get when you make a switch to LiveAgent

Customer providing review for service on mobile phone

Outstanding customer service

24/7 support from our agents. We’re there whenever you need us.

Ultimate omni-channel help desk software experience

Ultimate help desk solution

Useful tools, more than 175 features and over 40 integrations. We have everything you need.

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Increase savings and ROI

Get LiveAgent free forever or choose one of our three paid plans.

Multilingual support in LiveAgent

Choose your language

Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.

Migrate your data today!

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.

14 Day Trial
No Credit Card required
and many more
$15 month

Ticket

  • Unlimited ticket history
  • Unlimited email addresses
  • Advanced reporting
  • Customer portal + forum
$29 month

Ticket+chat

  • Everything in Ticket, plus:
  • Unlimited chat buttons
  • Feedback management
  • Real time visitors monitor
$0 month

Free

  • 7 days ticket history
  • 1 chat button
  • 1 phone number
  • 1 email address

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

Try it now for free No Credit Card Required

FAQ

How can you migrate from Gist to LiveAgent?

Contact our support and let us know if you are interested in a migration plugin for Gist.

What data can you migrate from Gist to LiveAgent?

Your business can migrate data such as tickets, admins, agents, customer information, tags, attachments, and more from Gist to LiveAgent.

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