Say goodbye to slow, subpar software

Switch to LiveAgent & migrate your data from LiveHelpNow today.

  • ✓ No setup fee    
  • ✓ Customer service 24/7    
  • ✓ No credit card required    
  • ✓ Cancel any time
Used by
Forbes logo
airbus logo
Nascar logo
LiveAgent migration animation
Migration background

Moving from LiveHelpNow to LiveAgent?

LiveAgent offers a free trial of the software, so you can start transferring your data today. Experience the power of LiveAgent and learn how it can help you and your business. Get access to our ticketing system supported by great tools, features, and integrations.

  • G2 badge for best ROI for enterprise summer 2022
  • SourceForge badge summer 2022 leader
  • FeaturedCustomers award badge for live chat software
  • Category leaders badge for 2022 from GetApp

LiveHelpNow vs LiveAgent comparison

Features Liveagent LiveHelpNow
Ticketing
Contains a management tool that processes and catalogs customer service requests.
LiveAgent offers ticketing in Ticket plan for $15/agent/month.
LiveHelpNow offers ticketing in plan for $21/agent/month.
Live Chat
A real-time chat widget that you can place on any website.
LiveAgent offers Live Chat in Ticket+Chat plan for $29/agent/month.
LiveHelpNow offers Live Chat in plan for $21/agent/month.
Call Center
A call center that can be used to make and receive calls using automatic call distribution.
LiveAgent offers Call Center.
LiveHelpNow doesn't offer Call Center.
Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
LiveAgent offers Self-Service portal in Ticket plan for $15/agent/month.
LiveHelpNow offers Self-Service portal in plan for $21/agent/month.
Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers a Facebook integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
LiveHelpNow offers a Facebook integration in plan for $21/agent/month.
Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
LiveAgent offers a Twitter integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
LiveHelpNow offers a Twitter integration in plan for $21/agent/month.
Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers an Instagram integration.
LiveHelpNow doesn't offer an Instagram integration.
Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
LiveAgent offers a Viber integration.
LiveHelpNow doesn't offer a Viber integration.
Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
LiveAgent offers knowledge base in Ticket plan for $15/agent/month.
LiveHelpNow offers knowledge base in plan for $21/agent/month.
Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
LiveAgent offers customer forum.
LiveHelpNow doesn't offer customer forum.
Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
LiveAgent offers automation and rules in Ticket plan for $15/agent/month.
LiveHelpNow offers automation and rules in plan for $21/agent/month.
API
A set of functions that allow different applications to work together.
LiveAgent offers API functions in Ticket plan for $15/agent/month.
LiveHelpNow offers API functions in plan for $21/month.
Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
LiveAgent offers IVR features.
LiveHelpNow doesn't offer IVR features.
Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
LiveAgent offers video calls.
LiveHelpNow doesn't offer video calls.
Unlimited History
Tickets don't expire or delete-- you can view them at any time.
LiveAgent offers unlimited history.
LiveHelpNow doesn't offer unlimited history.
Unlimited Websites
You can use the software on an unlimited number of websites.
LiveAgent offers unlimited websites in Ticket plan for $15/agent/month.
LiveHelpNow offers unlimited websites in plan for $36/agent/month.
Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
LiveAgent offers unlimited chat buttons in Ticket+Chat plan for $29/agent/month.
LiveHelpNow offers unlimited chat buttons in plan for $36/agent/month.
Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
LiveAgent offers unlimited tickets/mails in Ticket plan for $15/agent/month.
LiveHelpNow offers unlimited tickets/mails in plan for $36/agent/month.
Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
LiveAgent offers unlimited call recording.
LiveHelpNow doesn't offer unlimited call recording.
Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
LiveAgent offers unlimited 24/7 support in Ticket plan for $15/agent/month.
LiveHelpNow offers unlimited 24/7 support in plan for $36/agent/month.
Data migration from one solution to another

Migrate today!

Upgrade to a ticketing-based help desk system that supports all customer channels. Incorporate email, live chat, call center, customer portal, knowledge base, and social media – Facebook, Twitter, Instagram, and Viber. 

Want to handle it yourself?

LiveAgent supports migration plugins for various software and we are currently working on a LiveHelpNow migration plugin. Stay tuned for more information!

Migrate data to LiveAgent on your own

What kind of data can I migrate from LiveHelpNow?

Customers icon

People

Migrate agents, admins, end users and customers with ease.

dollar ticket

Tags

Migrate all your department and ticket tags.

Email icon

Tickets

Migrate tickets, attachments, user fields, and ticket fields.

Ready to migrate from LiveHelpNow to LiveAgent?

Have a look at some perks you get when you make a switch to LiveAgent

Customer providing review for service on mobile phone

Outstanding customer service

24/7 support from our agents. We’re there whenever you need us.

Ultimate omni-channel help desk software experience

Ultimate help desk solution

Useful tools, more than 175 features and over 40 integrations. We have everything you need.

Person collecting papers into the net

Increase savings and ROI

Get LiveAgent free forever or choose one of our three paid plans.

Multilingual support in LiveAgent

Choose your language

Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.

Migrate your data from LiveHelpNow today

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.

14 Day Trial
No Credit Card required
and many more
$15 month

Ticket

  • Unlimited ticket history
  • Unlimited email addresses
  • Advanced reporting
  • Customer portal + forum
$29 month

Ticket+chat

  • Everything in Ticket, plus:
  • Unlimited chat buttons
  • Feedback management
  • Real time visitors monitor
$0 month

Free

  • 7 days ticket history
  • 1 chat button
  • 1 phone number
  • 1 email address

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

Try it now for free No Credit Card Required

FAQ

How can you migrate from LiveHelpNow to LiveAgent?

To migrate from LiveHelpNow to LiveAgent, you need to migrate data manually.

What data can you migrate from LiveHelpNow to LiveAgent?

Your business can migrate data such as tickets, admins, agents, customer information, tags, attachments, and more from LiveHelpNow to LiveAgent.

Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.

×
Schedule a one-on-one call and discover how LiveAgent can benefit your business.

We’re available on multiple dates

Schedule a demo