Looking for alternative software to Helpshift? Try LiveAgent for your customer support or technical support and see the benefits.
Migrate your support team from Helpshift to LiveAgent or start your free trial today. It’s simple. Just register for a free trial, enter your login and you’re almost ready to roll.
Migrate your admin, agent profiles and customer contacts
Migrate tickets including message strings, agent messages and other related
Migrate your customer experience feedback
Data migration doesn’t have to be a complicated process when you’re doing it with us. Our support team will gladly help you out with the migration procedure – free of charge. In the meantime, you can take a break and we’ll notify you when the migration process is completed.
We will migrate tickets, customer and agent profiles, tags, and all of your feedback so you will have everything you need to do your business.
Provide great customer support and receive better feedback with our solution
All the tools, features and integrations are there to let you do your best work
Turn prospects into paying customers and save money with our paid plans
Do more in less time with our toolset
A good customer service software has to have all the tools you need to provide the best support. Up your workflow with a great toolset and get done more with LiveAgent.
LiveAgent includes a reliable ticketing system that contains all of your email, messages and more to keep things organized. It also includes email support, your custom knowledge base, super fast live chat, call center and even support of social media like Facebook Messenger, Twitter or Instagram. We have also added Viber. So what do you think? Would you like to try out our tools?
We know that our clients expect a top notch customer service. That’s why we introduced support from LiveAgent to help them out 24/7.
Do you have a problem with your settings, template or simply want to ask us something? Connect with us any way you want. Give us a call, start a chat look through our support library or send us an email whenever you have a custom issue or want to access some information.
It’s a pleasure to have a great portal that improves our customer service.
LiveAgent empowers our agents to provide better, faster, and more accurate support.
LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.
We have been using LiveAgent since August and we are really satisfied with it.
Since we are using LiveAgent our response time increased by 60%.
Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.
I have to say, I have never experienced such a professional customer approach.
The Workplace Depot
We find LiveAgent to be the best live chat solution by far.
We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.
With LiveAgent we’re able to give our customers support wherever they are.
I can recommend LiveAgent to anyone interested in making their customer service better and more effective.
I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.
All British Casino
With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates.
LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business!
We like it because it is easy to use and offers great functionality, such as useful reporting features.
We love LiveAgent - it makes supporting our customers easy.
We like to offer our customers the best support experience. That’s why we chose LiveAgent.
From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.
LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.
Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.
We’ve been using LiveAgent since 2013. We can't imagine working without it.
It's a cost-effective solution that can help you with a large amount of support requests via different channels.
Antalya Consulting Language Center
Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.
LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...
Timothy G. Keys
I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.
The support team always responded promptly with quick to implement solutions.
It helps us categorize the nature of the tickets and statistically track what our clients need most.
We see LiveAgent as a great tool for communicating with customers.
LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.
Simply put - LiveAgent beats everything out there at this, or even higher, price-points.
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
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