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Migrating from Helpshift?

Looking for alternative software to Helpshift? Try LiveAgent for your customer support or technical support and see the benefits.

Migrate your support team from Helpshift to LiveAgent or start your free trial today. It’s simple. Just register for a free trial, enter your login and you’re almost ready to roll.

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What kind of data can you migrate from Helpshift?

People

Migrate your admin, agent profiles and customer contacts

Tickets

Migrate tickets including message strings, agent messages and other related

Tags

Migrate tags

HelpShift vs LiveAgent comparison

Features Liveagent HelpShift
Ticketing
Contains a management tool that processes and catalogs customer service requests.
LiveAgent offers ticketing.
HelpShift offers ticketing.
Live Chat
A real-time chat widget that you can place on any website.
LiveAgent offers Live Chat.
HelpShift offers Live Chat.
Call Center
A call center that can be used to make and receive calls using automatic call distribution.
LiveAgent offers Call Center.
HelpShift doesn't offer Call Center.
Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
LiveAgent offers Self-Service portal.
HelpShift offers Self-Service portal.
Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers a Facebook integration.
HelpShift doesn't offer a Facebook integration.
Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
LiveAgent offers a Twitter integration.
HelpShift doesn't offer a Twitter integration.
Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers an Instagram integration.
HelpShift doesn't offer an Instagram integration.
Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
LiveAgent offers a Viber integration.
HelpShift doesn't offer a Viber integration.
WhatsApp
WhatsApp integrations with help desks allow users to answer any WhatsApp messages within a multi-channel ticketing system, and treat them just like any other customer support ticket.
LiveAgent offers a WhatsApp integration.
HelpShift offers a WhatsApp integration.
Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
LiveAgent offers knowledge base.
HelpShift offers knowledge base.
Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
LiveAgent offers customer forum.
HelpShift doesn't offer customer forum.
Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
LiveAgent offers automation and rules.
HelpShift offers automation and rules.
API
A set of functions that allow different applications to work together.
LiveAgent offers API functions.
HelpShift offers API functions.
Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
LiveAgent offers IVR features.
HelpShift doesn't offer IVR features.
Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
LiveAgent offers video calls.
HelpShift doesn't offer video calls.
Unlimited History
Tickets don't expire or delete-- you can view them at any time.
LiveAgent offers unlimited history.
HelpShift offers unlimited history.
Unlimited Websites
You can use the software on an unlimited number of websites.
LiveAgent offers unlimited websites.
HelpShift offers unlimited websites.
Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
LiveAgent offers unlimited chat buttons.
HelpShift offers unlimited chat buttons.
Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
LiveAgent offers unlimited tickets/mails.
HelpShift doesn't offer unlimited tickets/mails.
Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
LiveAgent offers unlimited call recording.
HelpShift doesn't offer unlimited call recording.
Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
LiveAgent offers unlimited 24/7 support.
HelpShift offers unlimited 24/7 support.
Maximum queue time

Helpshift migration to LiveAgent

Data migration doesn’t have to be a complicated process when you’re doing it with us. Migrate tickets, customer and agent profiles, tags, and all of your feedback so you will have everything you need to do your business. 

4 benefits of migrating to LiveAgent

Satisfaction prediction scores

Great customer experience

Provide great customer support and receive better feedback with our solution

Service desk

All the tools, features and integrations are there to let you do your best work

Reports

Save more and earn more

Turn prospects into paying customers and save money with our paid plans

On time resolution

Increase workflow

Do more in less time with our toolset

Get to know our tools and features

A good customer service software has to have all the tools you need to provide the best support. Up your workflow with a great toolset and get done more with LiveAgent.

LiveAgent includes a reliable ticketing system that contains all of your email, messages and more to keep things organized. It also includes email support, your custom knowledge base, super fast live chat, call center and even support of social media like Facebook Messenger, Twitter or Instagram. We have also added Viber. So what do you think? Would you like to try out our tools?

liveagent tools

LiveAgent tools

get inspired

Excellent customer service

We know that our clients expect top-notch customer service. That’s why we introduced support from LiveAgent to help them out 24/7

Do you have a problem with your settings, template or simply want to ask us something? Connect with us any way you want. Give us a call, start a chat, look through our support library or send us an email whenever you have a custom issue or want to access some information.

3,000+ Trustpilot | GetApp | G2 crowd reviews

  • Partly

    Roman Bosch

    Partly

    It’s a pleasure to have a great portal that improves our customer service.

  • HostingAdvice.com

    Christine Preusler

    HostingAdvice

    LiveAgent empowers our agents to provide better, faster, and more accurate support.

  • covomo

    Karl Dieterich

    Covomo

    LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.

  • HEWO

    Hendrik Henze

    HEWO Internetmarketing

    We have been using LiveAgent since August and we are really satisfied with it.

  • WebMaster Deals

    Razvan Sava

    Webmaster Deals

    Since we are using LiveAgent our response time improved by 60%.

  • XperienceHR

    Taras Baca

    XperienceHR

    Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.

  • TAZAR Group

    Andrej Ftomin

    TAZAR Group

    I have to say, I have never experienced such a professional customer approach.

  • The Workplace Depot

    Matt Janaway

    The Workplace Depot

    We find LiveAgent to be the best live chat solution by far.

  • CSI Products

    Viviane Carter

    CSI Products

    We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.

  • Lucky Bike

    Christian Lange

    Lucky-Bike

    With LiveAgent we’re able to give our customers support wherever they are.

  • Projure

    Jens Malmqvist

    Projure

    I can recommend LiveAgent to anyone interested in making their customer service better and more effective.

  • Websignal

    Catana Alexandru

    Websignal

    I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.

  • All British Casino

    Jan Wienk

    All British Casino

    With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates.

  • Norske Automaten

    Allan Bjerkan

    Norske Automaten

    LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business!

  • Study Portals

    Sissy Böttcher

    Study Portals

    We like it because it is easy to use and offers great functionality, such as useful reporting features.

  • TypoAssassin

    Peter Koning

    TypoAssassin

    We love LiveAgent - it makes supporting our customers easy.

  • Factorchic

    Aranzazu F

    Factorchic

    We like to offer our customers the best support experience. That’s why we chose LiveAgent.

  • MyFutureBusiness

    Rick Nuske

    MyFutureBusiness

    From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.

  • 123 Nakup

    Vojtech Kelecsenyi

    123-Nakup

    LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.

  • Betconstruct

    Rafael Kobalyan

    Betconstruct

    Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.

  • Atomer

    Martin Drugaj

    Atomer

    We’ve been using LiveAgent since 2013. We can't imagine working without it.

  • AVMarket

    Ivan Golubović

    AVMarket

    It's a cost-effective solution that can help you with a large amount of support requests via different channels.

  • Antalya Consulting Language Center

    Rustem Gimaev

    Antalya Consulting Language Center

    Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.

  • tekRESCUE

    Randy Bryan

    tekRESCUE

    LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...

  • Marietta Corporation

    Timothy G. Keys

    Marietta Corporation

    I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.

  • eFortuna

    Mihaela Teodorescu

    eFortuna

    The support team always responded promptly with quick to implement solutions.

  • TrustPay

    Hilda Andrejkovičová

    TrustPay

    It helps us categorize the nature of the tickets and statistically track what our clients need most.

  • Nay

    Alexandra Danišová

    Nay

    We see LiveAgent as a great tool for communicating with customers.

  • m:zone

    Samuel Smahel

    m:zone

    LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.

  • Volterman

    David Chandler

    Volterman

    Simply put - LiveAgent beats everything out there at this, or even higher, price-points.

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Migrating from HelpCrunch to LiveAgent?

LiveAgent offers a wide range of features including knowledge base, customer forum, automation, API functions, IVR, video calls, unlimited history, websites, chat buttons, tickets/mails, call recording, and 24/7 support. It also provides various integrations like Facebook, Twitter, Instagram, Viber, and WhatsApp. LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020, with different pricing plans to choose from.

LiveAgent is the most reviewed and #1 rated help desk software for smb in 2020. Join top companies like Huawei and Yamaha in providing great support.

Moving from LiveHelpNow to LiveAgent?

LiveAgent offers customer service software, VoIP phone systems, and various integrations to improve marketing reputation and productivity. It also provides features like multi-channel communication, ticket management, and automation to support sustainable business growth. Try it for free to see how it can benefit your business.

Looking to migrate your data from Helprace to a different solution? Have a look at LiveAgent and see the benefits. Start your free trial today.

Migrating from Helprace?

LiveAgent is a highly recommended customer service software for businesses. It offers a wide range of features and integrations, such as social media, email, and knowledge base. It has been praised for improving customer satisfaction, response time, and sales for various companies. With its advanced features and integrations, LiveAgent is a reliable solution for improving customer relationships and communication.

LiveAgent is a help desk solution that connects multiple channels in one interface. Migrate from Crisp to LiveAgent and start gaining industry benefits.

Moving from Crisp to LiveAgent?

LiveAgent offers significant savings and supports multiple languages, with a free plan and various pricing options. It is highly rated and used by top companies. It also supports data migration from other platforms.

Looking to migrate your data from Customerly to a different solution? Have a look at LiveAgent and see the benefits. Start your free trial today.

Moving from Customerly to LiveAgent?

Customers and their clients have switched from ZenDesk to LiveAgent due to its advanced automation, integrations, affordable pricing, and great support. Users appreciate LiveAgent's email system, file attachment options, and mobile platform stability. Its functionality, contact forms, live chat, and databases are also well-received. Overall, LiveAgent is considered a great value for money and the best choice for a support tool.

LiveAgent provides a free Desk.com data migration to LiveAgent. Enjoy over 179 help desk features and overr 40 integrations within LiveAgent.

Migrating from Desk.com?

LiveAgent is preferred over ZenDesk due to its advanced automation, affordable pricing, and great support. Users appreciate its email functionality, file attachment options, and mobile stability. It also offers integrations with social media platforms, knowledge base, customer forum, and 24/7 support.

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