Free Trial

Language switcher

–Hidden comment

Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

Say goodbye to slow, subpar software

Switch to LiveAgent & we’ll migrate your data from Vocalcom for free.

  • ✓ No setup fee    
  • ✓ Customer service 24/7    
  • ✓ No credit card required    
  • ✓ Cancel any time
Used by
logo clients forbes
logo clients airbus
logo clients nascar
migration animation
Migration background

Migrating from Vocalcom to LiveAgent?

Migrate to LiveAgent with help from our support specialists. All of your data will be transfered to LiveAgent – free of charge! Begin migrating your data today. Give us a call and discuss your options with our team. 

logo clients forbes
logo clients airbus
logo clients nascar
logo clients usc
logo esky color
slido green

Vocalcom vs LiveAgent comparison

Features Liveagent Vocalcom
Ticketing
Contains a management tool that processes and catalogs customer service requests.
LiveAgent offers ticketing.
Vocalcom offers ticketing.
Live Chat
A real-time chat widget that you can place on any website.
LiveAgent offers Live Chat.
Vocalcom offers Live Chat.
Call Center
A call center that can be used to make and receive calls using automatic call distribution.
LiveAgent offers Call Center.
Vocalcom offers Call Center.
Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
LiveAgent offers Self-Service portal.
Vocalcom offers self-service portal.
Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers a Facebook integration.
Vocalcom offers a Facebook integration.
Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
LiveAgent offers a Twitter integration.
Vocalcom offers a Twitter integration.
Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers a Instagram integration.
Vocalcom offers a Instagram integration.
Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
LiveAgent offers a Viber integration.
Vocalcom offers a Viber integration.
Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
LiveAgent offers knowledge base.
Vocalcom doesn't offer knowledge base.
Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
LiveAgent offers customer forum.
Vocalcom doesn't offer customer forum.
Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
LiveAgent offers automation and rules.
Vocalcom offers automation and rules.
API
A set of functions that allow different applications to work together.
LiveAgent offers API functions.
Vocalcom offers API functions.
Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
LiveAgent offers IVR features.
Vocalcom offers IVR features.
Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
LiveAgent offers video calls.
Vocalcom doesn't offer video calls.
Unlimited History
Tickets don't expire or delete-- you can view them at any time.
LiveAgent offers unlimited history.
Vocalcom offers unlimited history.
Unlimited Websites
You can use the software on an unlimited number of websites.
LiveAgent offers unlimited websites.
Vocalcom doesn't offer unlimited websites.
Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
LiveAgent offers unlimited chat buttons.
Vocalcom doesn't offer unlimited chat buttons.
Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
LiveAgent offers unlimited tickets/mails.
Vocalcom offers unlimited tickets/mails.
Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
LiveAgent offers unlimited call recording.
Vocalcom doesn't offer unlimited call recording.
Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
LiveAgent offers unlimited 24/7 support.
Vocalcom doesn't offer unlimited 24/7 support.
undraw server q2pb

A complimentary data transfer

Reach out to our support specialists and discuss your data transfer. You can have a break while we safely transfer all of your data to your new LiveAgent account. 

Would you like to migrate on your own?

We are currently working on a Vocalcom migration plugin for LiveAgent. Stay tuned for more information. 

undraw monitor iqpq (1)

What kind of data can I migrate from Vocalcom?

Smiley face icon

People

Migrate agents, admins, end users and customers with ease. 

Email icon

Tickets

Migrate tickets, attachments, user fields, and ticket fields.

dollar ticket

Tags

Migrate all your department and ticket tags.

Ready to migrate from Vocalcom to LiveAgent?

Have a look at some perks you get when you make a switch to LiveAgent

Stars

Outstanding customer service

24/7 support from our agents. We’re there whenever you need us. 

Group 370 icon

Ultimate help desk solution

Useful tools, more than 175 features and over 40 integrations. We have everything you need. 

Talker icon

Choose your language

Choose one of 43 different translations. LiveAgent supports language adaptable widgets too. 

Migrate your data from Vocalcom today

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2019 and 2020. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers. 

Ticket

Ticket

For Small Businesses and Professional Marketers

$15/mo
Ticket

Ticket+Chat

Ideal For Small to Medium Sized Businesses

$29/mo

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

Try it now for free No Credit Card Required

FAQ

How can you migrate from Vocalcom to LiveAgent?

You can migrate your data to LiveAgent by using LiveAgent's data migration plugin. It is an easy, fast and safe way to get your data from Vocalcom to LiveAgent.

What are the benefits of LiveAgent?

LiveAgent is a help desk software that allows you to automate and manage your customer support tickets from one interface. The software is fully customizable and is available in more than 48 languages.

What data can you migrate from Vocalcom to LiveAgent?

LiveAgent allows you to migrate data such as tickets, ticket tags, customers, admins, and more.

Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.

×

Schedule a one-on-one call and discover how LiveAgent can benefit your business.

We’re available on multiple dates

Schedule a demo