LiveAgent has everything you need to provide your customers a better experience. Get a unified ticketing system that can handle email, chat, social channels, call centers, and knowledge base for a fair price.
Keep on reading to find out more about our help desk software or try it out free for 14-days now. No credit card info required and no strings attached.
Feature | LiveAgent | Genesys |
---|---|---|
Ticketing | ✅Yes | ✅Yes |
Live Chat | ✅Yes | ✅Yes |
Call Center | ✅Yes | ✅Yes |
Self-Service | ✅Yes | ✅Yes |
✅Yes | ✅Yes | |
✅Yes | ✅Yes | |
✅Yes | ❌No | |
Viber | ✅Yes | ❌No |
✅Yes | ✅Yes | |
Knowledge Base | ✅Yes | ✅Yes |
Customer Forum | ✅Yes | ❌No |
Automation and Rules | ✅Yes | ✅Yes |
API | ✅Yes | ✅Yes |
Interactive Voice Response (IVR) | ✅Yes | ✅Yes |
Video Calls | ✅Yes | ✅Yes |
Unlimited History | ✅Yes | ✅Yes |
Unlimited Websites | ✅Yes | ❌No |
Unlimited Chat Buttons | ✅Yes | ✅Yes |
Unlimited Tickets/Mails | ✅Yes | ✅Yes |
Unlimited Call Recording | ✅Yes | ❌No |
Unlimited 24/7 Support | ✅Yes | ❌No |
Migrate your conversations to LiveAgent live chat software. Create deeper customer relationships with a single button on your website.
You can provide customer care on your websites with the fastest live chat widget on the market, with displayed speeds at 2.5 seconds. Have a look at the comparison of chat widgets or try it out and see for yourself.
Increase customer engagement with proactive chat invitations, switch between chat windows and track customer interaction with analytics. Take advantage of the real-time typing view and provide a fast and consistent experience to your website visitors.
Go ahead and try it out for free. Just click the button below and sign up. If you want a preview first, check this video to get a tour of LiveAgent. When you’re ready, migrate your data manually.
Live chatting is just one of the tools at your disposal when you choose LiveAgent. Take advantage of our ticketing system and connect your email address, set up a call center, and write articles for your knowledge base with custom branding.
Get social and connect your Facebook, Twitter, and Instagram to cover all important channels where your clients spend time. All of this doesn’t have to ruin your budget and you decide which tools and features you want do use.
LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers.
Peter Komornik, CEO
If you want more information, make sure to check out our features page to see all of the great tools or find out about productivity tips and customer service in LiveAgent academy.
Moving from TeamSupport to LiveAgent?
Considering migrating from TeamSupport to LiveAgent? Enhance your customer support with LiveAgent’s comprehensive ticketing system, live chat, call center, and more. Enjoy a free 30-day trial with no credit card required and seamlessly transfer your data. Join top companies like Huawei and BMW in delivering world-class support. Visit now to explore the benefits and start your free trial today!
Want to migrate from Jira to LiveAgent?
LiveAgent offers a free Jira data migration to LiveAgent. Transfer all your data by simply utilizing our migration plugin or have our team assist you.
Looking to move from LiveChat to LiveAgent?
Looking to migrate from LiveChat to LiveAgent? Join companies like Huawei, BMW, Yamaha and O2 in providing world class support.
Switching from Help Scout to LiveAgent?
Migration from HelpScout to LiveAgent is a piece of cake. Follow our step-by-step guide and do it yourself or contact us to help you out.
Join our community of happy clients and provide excellent customer support with LiveAgent.
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Answer more tickets with our all-in-one help desk software. Try LiveAgent for 30 days with no credit card required.
Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. Learn how to achieve your business goals with LiveAgent or feel free to explore the best help desk software by yourself with no fee or credit card requirement.
Andrej Saxon | LiveAgent support team