Say goodbye to slow, subpar software

Switch to LiveAgent & migrate your data from Genesys.

✓ No setup fee
✓ Customer service 24/7
✓ No credit card required
✓ Cancel any time

Get Started | 14 days free Watch video

Used by

Home | Genesys migration

Moving on from Genesys?

LiveAgent has everything you need to provide your customers a better experience. Get a unified ticketing system that can handle email, chat, social channels, call centers, and knowledge base for a fair price.

Keep on reading to find out more about our help desk software or try it out free for 14-days now. No credit card info required and no strings attached.

Start Free Trial

14 or 30 days free trial No Credit Card required

Genesys vs LiveAgent comparison

Feature	LiveAgent	Genesys
Ticketing	✅Yes	✅Yes
Live Chat	✅Yes	✅Yes
Call Center	✅Yes	✅Yes
Self-Service	✅Yes	✅Yes
Facebook	✅Yes	✅Yes
Twitter	✅Yes	✅Yes
Instagram	✅Yes	❌No
Viber	✅Yes	❌No
WhatsApp	✅Yes	✅Yes
Knowledge Base	✅Yes	✅Yes
Customer Forum	✅Yes	❌No
Automation and Rules	✅Yes	✅Yes
API	✅Yes	✅Yes
Interactive Voice Response (IVR)	✅Yes	✅Yes
Video Calls	✅Yes	✅Yes
Unlimited History	✅Yes	✅Yes
Unlimited Websites	✅Yes	❌No
Unlimited Chat Buttons	✅Yes	✅Yes
Unlimited Tickets/Mails	✅Yes	✅Yes
Unlimited Call Recording	✅Yes	❌No
Unlimited 24/7 Support	✅Yes	❌No

Migrate your conversations to LiveAgent live chat software. Create deeper customer relationships with a single button on your website.

You can provide customer care on your websites with the fastest live chat widget on the market, with displayed speeds at 2.5 seconds. Have a look at the comparison of chat widgets or try it out and see for yourself.

Increase customer engagement with proactive chat invitations, switch between chat windows and track customer interaction with analytics. Take advantage of the real-time typing view and provide a fast and consistent experience to your website visitors.

Let us help you migrate your data free of charge

Go ahead and try it out for free. Just click the button below and sign up. If you want a preview first, check this video to get a tour of LiveAgent. When you’re ready, migrate your data manually.

Start free 14-day trial

LiveAgent Product Tour | Live Agent02:25

Live AgentMarch 10, 2021

Take a look at what you get besides live chat

More tools for a fair price

Live chatting is just one of the tools at your disposal when you choose LiveAgent. Take advantage of our ticketing system and connect your email address, set up a call center, and write articles for your knowledge base with custom branding.

Get social and connect your Facebook, Twitter, and Instagram to cover all important channels where your clients spend time. All of this doesn’t have to ruin your budget and you decide which tools and features you want do use.

Take a look at our pricing to find out more.

Join others and become a satisfied client

LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers.
Peter Komornik, CEO

Ready to start your migration?

If you want more information, make sure to check out our features page to see all of the great tools or find out about productivity tips and customer service in LiveAgent academy.

Related Articles to Genesys migration

Moving from Smartsupp to LiveAgent?

LiveAgent is a superior customer support solution that offers various integrations and features, including ticketing, live chat, call center, self-service, and more. It provides comprehensive customer service software, including social media integration, knowledge base, automation and rules, API functions, IVR features, video calls, unlimited history, websites, chat buttons, tickets/mails, call recording, and 24/7 support. LiveAgent is recommended for organizations looking to improve communication, customer satisfaction, and sales.

Want to migrate from Lucep to LiveAgent?

Looking to migrate your data from Lucep to a different solution? Have a look at LiveAgent and see the benefits. Start your free trial today.

LiveAgent is the #1 rated help desk software for SMB in 2019 and 2020. Would you like to migrate from Bitrix24 to LiveAgent? We've got you!

Moving from Bitrix24 to LiveAgent?

LiveAgent offers over 175 features, 40 integrations, and language adaptable widgets. Customers can choose from a free forever plan or three paid plans based on their needs. The software is used by companies like Huawei, BMW, Oxford University, and Yamaha. A 14-day trial with no credit card required is available. Pricing ranges from $0 to $49/month for small, medium, and large businesses. Migrating data from Bitrix24 is also an option. LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2019 and 2020.

Looking to migrate your data from HelpCrunch to a different solution? Have a look at LiveAgent and see the benefits. Start your free trial today.

Migrating from HelpCrunch to LiveAgent?

LiveAgent offers a wide range of features including knowledge base, customer forum, automation, API functions, IVR, video calls, unlimited history, websites, chat buttons, tickets/mails, call recording, and 24/7 support. It also provides various integrations like Facebook, Twitter, Instagram, Viber, and WhatsApp. LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020, with different pricing plans to choose from.

Want to migrate from Lucep to LiveAgent?

LiveAgent offers a comprehensive customer support solution with various integrations and features, including unlimited history, websites, chat buttons, and tickets/emails. It also provides IVR, video calls, and 24/7 support. The software is trusted by major companies and offers migration from other live chat software.

LiveAgent is a help desk solution that connects multiple channels in one interface. Migrate from Chaport to LiveAgent and start gaining business benefits.

Moving from Chaport to LiveAgent?

LiveAgent provides customer service software and VoIP phone systems to improve marketing reputation and productivity levels. Building transformative relationships and turning satisfied buyers into brand advocates are crucial for sustainable business growth.