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Migrating from Front?

Are you migrating from FrontApp to different help desk software? Migrate into your new unified inbox with great core tools and features, live chat, social media, knowledge base, and much more. Choose LiveAgent.

Connect your email account, migrate to LiveAgent today and see how to improve your workflow and provide customer support with different solution.

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What kind of data can you migrate from Front?

People

Migrate agent profiles and complete contacts into your new single account

Tickets

Move your Gmail, live chat, call center or any other tickets into your new team inbox

Tags

Migrate all of your tags from Front into our ticketing system software.

Front vs LiveAgent comparison

Features Liveagent Front
Ticketing
Contains a management tool that processes and catalogs customer service requests.
LiveAgent offers ticketing.
Front offers ticketing.
Live Chat
A real-time chat widget that you can place on any website.
LiveAgent offers Live Chat.
Front offers Live Chat in.
Call Center
A call center that can be used to make and receive calls using automatic call distribution.
LiveAgent offers Call Center.
Front doesn't offer Call Center.
Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
LiveAgent offers Self-Service portal.
Front offers self-service portal.
Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers a Facebook integration.
Front offers a Facebook integration.
Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
LiveAgent offers a Twitter integration.
Front offers a Twitter integration.
Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers a Instagram integration.
Front doesn't offer a Instagram integration.
Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
LiveAgent offers a Viber integration.
Front doesn't offer a Viber integration.
WhatsApp
WhatsApp integrations with help desks allow users to answer any WhatsApp messages within a multi-channel ticketing system, and treat them just like any other customer support ticket.
LiveAgent offers a WhatsApp integration.
Front offers a WhatsApp integration.
Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
LiveAgent offers knowledge base.
Front doesn't offer knowledge base.
Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
LiveAgent offers customer forum.
Front doesn't offer customer forum.
Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
LiveAgent offers automation and rules.
Front offers automation and rules.
API
A set of functions that allow different applications to work together.
LiveAgent offers API functions.
Front offers API functions.
Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
LiveAgent offers IVR features.
Front doesn't offer IVR features.
Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
LiveAgent offers video calls.
Front doesn't offer video calls.
Unlimited History
Tickets don't expire or delete-- you can view them at any time.
LiveAgent offers unlimited history.
Front doesn't offer unlimited history.
Unlimited Websites
You can use the software on an unlimited number of websites.
LiveAgent offers unlimited websites.
Front doesn't offer unlimited websites.
Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
LiveAgent offers unlimited chat buttons.
Front doesn't offer unlimited chat buttons.
Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
LiveAgent offers unlimited tickets/mails.
Front offers unlimited tickets/mails.
Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
LiveAgent offers unlimited call recording.
Front doesn't offer unlimited call recording.
Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
LiveAgent offers unlimited 24/7 support.
Front offers unlimited 24/7 support.
Maximum queue time

A complimentary Front migration

Migrating from Front doesn’t have to cost you anything with LiveAgent. It’s on us and we’ll be glad to help you migrate your data into your new shared inbox. Along with your email history, messenger, and other conversations, you’ll get a brand new toolset to help you provide customer support in the best way. 

Benefits of full migration to LiveAgent

Satisfaction prediction scores

Great customer experience

We do our best to provide support whenever needed and give you tools to help your customers

Live chat software

Take advantage of all tools, features and integrations in one dashboard included in our paid plan

Reports

Save more and earn more

Turn webpage visitors into paying customers and use tools to support them with cost saving software

On time resolution

Increase workflow

LiveAgent allows your agents to do more and save time

Get it done with the right tools

Front has an impressive toolset. But so do we. LiveAgent has all the tools you need to show your customers great customer experience. Create your inbox, connect your Gmail and start using a great ticketing system that takes care of all organization for you. You can choose your email provider or other communication channels.

Which communication channels? We’re talking email, call center, knowledge base and social media. Use Facebook Messenger, Twitter or even direct messages and everything else from Instagram. We also cover Viber and WhatsApp. Furthermore, LiveAgent has the fastest live chat widget on the market, with . Now you can answer any message type and provide great support via any channel. 

liveagent tools

LiveAgent toolset

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Excellent support

LiveAgent not only allows you to do your best, we will also try hard to do our best for you. Great help desk software should include a great help desk for its clients. 

That’s why we offer 24/7 customer support for our customers. Contact us whenever you have an issue with a setting or when you simply want to get some information.

  • Partly

    Roman Bosch

    Partly

    It’s a pleasure to have a great portal that improves our customer service.

  • HostingAdvice.com

    Christine Preusler

    HostingAdvice

    LiveAgent empowers our agents to provide better, faster, and more accurate support.

  • covomo

    Karl Dieterich

    Covomo

    LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.

  • HEWO

    Hendrik Henze

    HEWO Internetmarketing

    We have been using LiveAgent since August and we are really satisfied with it.

  • WebMaster Deals

    Razvan Sava

    Webmaster Deals

    Since we are using LiveAgent our response time improved by 60%.

  • XperienceHR

    Taras Baca

    XperienceHR

    Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.

  • TAZAR Group

    Andrej Ftomin

    TAZAR Group

    I have to say, I have never experienced such a professional customer approach.

  • The Workplace Depot

    Matt Janaway

    The Workplace Depot

    We find LiveAgent to be the best live chat solution by far.

  • CSI Products

    Viviane Carter

    CSI Products

    We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.

  • Lucky Bike

    Christian Lange

    Lucky-Bike

    With LiveAgent we’re able to give our customers support wherever they are.

  • Projure

    Jens Malmqvist

    Projure

    I can recommend LiveAgent to anyone interested in making their customer service better and more effective.

  • Websignal

    Catana Alexandru

    Websignal

    I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.

  • All British Casino

    Jan Wienk

    All British Casino

    With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates.

  • Norske Automaten

    Allan Bjerkan

    Norske Automaten

    LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business!

  • Study Portals

    Sissy Böttcher

    Study Portals

    We like it because it is easy to use and offers great functionality, such as useful reporting features.

  • TypoAssassin

    Peter Koning

    TypoAssassin

    We love LiveAgent - it makes supporting our customers easy.

  • Factorchic

    Aranzazu F

    Factorchic

    We like to offer our customers the best support experience. That’s why we chose LiveAgent.

  • MyFutureBusiness

    Rick Nuske

    MyFutureBusiness

    From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.

  • 123 Nakup

    Vojtech Kelecsenyi

    123-Nakup

    LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.

  • Betconstruct

    Rafael Kobalyan

    Betconstruct

    Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.

  • Atomer

    Martin Drugaj

    Atomer

    We’ve been using LiveAgent since 2013. We can't imagine working without it.

  • AVMarket

    Ivan Golubović

    AVMarket

    It's a cost-effective solution that can help you with a large amount of support requests via different channels.

  • Antalya Consulting Language Center

    Rustem Gimaev

    Antalya Consulting Language Center

    Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.

  • tekRESCUE

    Randy Bryan

    tekRESCUE

    LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...

  • Marietta Corporation

    Timothy G. Keys

    Marietta Corporation

    I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.

  • eFortuna

    Mihaela Teodorescu

    eFortuna

    The support team always responded promptly with quick to implement solutions.

  • TrustPay

    Hilda Andrejkovičová

    TrustPay

    It helps us categorize the nature of the tickets and statistically track what our clients need most.

  • Nay

    Alexandra Danišová

    Nay

    We see LiveAgent as a great tool for communicating with customers.

  • m:zone

    Samuel Smahel

    m:zone

    LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.

  • Volterman

    David Chandler

    Volterman

    Simply put - LiveAgent beats everything out there at this, or even higher, price-points.

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LiveAgent offers a wide range of features including knowledge base, customer forum, automation, API functions, IVR, video calls, unlimited history, websites, chat buttons, tickets/mails, call recording, and 24/7 support. It also provides various integrations like Facebook, Twitter, Instagram, Viber, and WhatsApp. LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020, with different pricing plans to choose from.

Looking to migrate from Olark to LiveAgent? Join companies like Huawei, BMW, Yamaha and O2 in providing world class support.

Migrating from Olark?

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Looking to migrate from LiveChat to LiveAgent? Join companies like Huawei, BMW, Yamaha and O2 in providing world class support.

Looking to move from LiveChat to LiveAgent?

LiveAgent is a highly recommended customer support tool with multiple language support and pricing starting at $9/month. It offers features like Live Chat, Call Center, Self-Service portal, and integrations with social media platforms. They also offer free data migration and support plugins for various software.

LiveAgent is the most reviewed and #1 rated help desk software for smb in 2020. Join top companies like Huawei and Yamaha in providing great support.

Moving from LiveHelpNow to LiveAgent?

LiveAgent offers customer service software, VoIP phone systems, and various integrations to improve marketing reputation and productivity. It also provides features like multi-channel communication, ticket management, and automation to support sustainable business growth. Try it for free to see how it can benefit your business.

Want to migrate from LiveCall? We got you covered! contact LiveAgent support team and begin migrating your data today free of charge.

Want to migrate from LiveCall?

LiveAgent is a highly recommended customer support tool for migrating from different platforms. It offers multi-channel communication, ticket management, and workflow management. Join companies like Huawei, BMW, Yamaha, and Oxford University in providing world class support to your customers.

Looking to migrate your data from Helpshift to a different solution? Have a look at LiveAgent and see the benefits. Start your free trial today.

Migrating from Helpshift?

LiveAgent is a highly recommended customer support solution that has improved communication, response time, and customer satisfaction for various businesses. Its cost-effective, user-friendly, and efficient features make it an essential tool for online businesses.

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