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Language switcher

–Hidden comment

Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

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Home | Front migration

Migrating from Front?

Are you migrating from FrontApp to different help desk software? Migrate into your new unified inbox with great core tools and features, live chat, social media, knowledge base, and much more. Choose LiveAgent.

Connect your email account, migrate to LiveAgent today and see how to improve your workflow and provide customer support with different solution. 

What kind of data can you migrate from Front?

Customers icon

People

Migrate agent profiles and complete contacts into your new single account

Email icon

Tickets

Move your Gmail, live chat, call center or any other tickets into your new team inbox

dollar ticket

Tags

Migrate all of your tags from Front.

Front vs LiveAgent comparison

Features Liveagent
Try the best customer support alternative for free! No credit card required.
Front
Ticketing
Contains a management tool that processes and catalogs customer service requests.
LiveAgent offers ticketing in Ticket plan for $15/agent/month.
Front offers ticketing in plan for $19/agent/month.
Live Chat
A real-time chat widget that you can place on any website.
LiveAgent offers Live Chat in Ticket+Chat plan for $29/agent/month.
Front offers Live Chat in plan for $19/agent/month.
Call Center
A call center that can be used to make and receive calls using automatic call distribution.
LiveAgent offers Call Center.
Front doesn't offer Call Center.
Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
LiveAgent offers Self-Service portal in Ticket plan for $15/agent/month.
Front offers self-service portal in plan for $19/agent/month.
Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers a Facebook integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
Front offers a Facebook integration in plan for $19/agent/month.
Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
LiveAgent offers a Twitter integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
Front offers a Twitter integration in plan for $19/agent/month.
Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers a Instagram integration.
Front doesn't offer a Instagram integration.
Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
LiveAgent offers a Viber integration.
Front doesn't offer a Viber integration.
Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
LiveAgent offers knowledge base.
Front doesn't offer knowledge base.
Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
LiveAgent offers customer forum.
Front doesn't offer customer forum.
Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
LiveAgent offers automation and rules in Ticket plan for $15/agent/month.
Front offers automation and rules in plan for $19/agent/month.
API
A set of functions that allow different applications to work together.
LiveAgent offers API functions in Ticket plan for $15/agent/month.
Front offers API functions in plan for $19/agent/month.
Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
LiveAgent offers IVR features.
Front doesn't offer IVR features.
Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
LiveAgent offers video calls.
Front doesn't offer video calls.
Unlimited History
Tickets don't expire or delete-- you can view them at any time.
LiveAgent offers unlimited history.
Front doesn't offer unlimited history.
Unlimited Websites
You can use the software on an unlimited number of websites.
LiveAgent offers unlimited websites.
Front doesn't offer unlimited websites.
Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
LiveAgent offers unlimited chat buttons.
Front doesn't offer unlimited chat buttons.
Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
LiveAgent offers unlimited tickets/mails in Ticket plan for $15/agent/month.
Front offers unlimited tickets/mails in plan for $19/agent/month.
Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
LiveAgent offers unlimited call recording.
Front doesn't offer unlimited call recording.
Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
LiveAgent offers unlimited 24/7 support in Ticket plan for $15/agent/month.
Front offers unlimited 24/7 support in plan for $19/agent/month.
Maximum queue time

A complimentary Front migration

Migrating from Front doesn’t have to cost you anything with LiveAgent. It’s on us and we’ll be glad to help you migrate your data into your new shared inbox. Along with your email history, messenger, and other conversations, you’ll get a brand new toolset to help you provide customer support in the best way. 

Do you want us to take care of the migration process? Our team will migrate your data and help you get settled into your new help desk software and user interface. If you want to try it out first, feel free to hit the button below and get the full LiveAgent experience.

Benefits of full migration to LiveAgent

Satisfaction prediction scores

Great customer experience

We do our best to provide support whenever needed and give you tools to help your customers

Live chat software

Fully features help desk software

Take advantage of all tools, features and integrations in one dashboard included in our paid plan

Reports

Save more and earn more

Turn webpage visitors into paying customers and use tools to support them with cost saving software

On time resolution

Increase workflow

LiveAgent allows your agents to do more and save time

Get it done with the right tools

Front has an impressive toolset. But so do we. LiveAgent has all the tools you need to show your customers great customer experience. Create your inbox, connect your Gmail and start using a great ticketing system that takes care of all organization for you. You can choose your email provider or other communication channels.

Which communication channels? We’re talking email, call center, knowledge base and social media. Use Facebook Messenger, Twitter or even direct messages and everything else from Instagram. We also cover Viber. Furthermore, LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. Now you can answer any message type and provide great support via any channel. 

liveagent tools

LiveAgent toolset

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Excellent support

LiveAgent not only allows you to do your best, we will also try hard to do our best for you. Great help desk software should include a great help desk for its clients. 

That’s why we offer 24/7 customer support for our customers. Contact us whenever you have an issue with a setting or when you simply want to get some information.

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    Partly

    It’s a pleasure to have a great portal that improves our customer service.

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    Christine Preusler

    HostingAdvice

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    Karl Dieterich

    Covomo

    LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.

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    HEWO Internetmarketing

    We have been using LiveAgent since August and we are really satisfied with it.

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    Webmaster Deals

    Since we are using LiveAgent our response time increased by 60%.

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    XperienceHR

    Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.

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    TAZAR Group

    I have to say, I have never experienced such a professional customer approach.

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    The Workplace Depot

    We find LiveAgent to be the best live chat solution by far.

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    CSI Products

    We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.

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    Lucky-Bike

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    I can recommend LiveAgent to anyone interested in making their customer service better and more effective.

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    Websignal

    I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.

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    All British Casino

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    Norske Automaten

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    Study Portals

    We like it because it is easy to use and offers great functionality, such as useful reporting features.

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    TypoAssassin

    We love LiveAgent - it makes supporting our customers easy.

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    Factorchic

    We like to offer our customers the best support experience. That’s why we chose LiveAgent.

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    MyFutureBusiness

    From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.

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    Vojtech Kelecsenyi

    123-Nakup

    LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.

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    Rafael Kobalyan

    Betconstruct

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    Martin Drugaj

    Atomer

    We’ve been using LiveAgent since 2013. We can't imagine working without it.

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    Ivan Golubović

    AVMarket

    It's a cost-effective solution that can help you with a large amount of support requests via different channels.

  • user testimonials

    Rustem Gimaev

    Antalya Consulting Language Center

    Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.

  • Randy Bryan

    Randy Bryan

    tekRESCUE

    LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...

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    Timothy G. Keys

    Marietta Corporation

    I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.

  • user testimonials

    Mihaela Teodorescu

    eFortuna

    The support team always responded promptly with quick to implement solutions.

  • Hilda Andrejkovičová

    Hilda Andrejkovičová

    TrustPay

    It helps us categorize the nature of the tickets and statistically track what our clients need most.

  • user testimonials

    Alexandra Danišová

    Nay

    We see LiveAgent as a great tool for communicating with customers.

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    Samuel Smahel

    m:zone

    LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.

  • David Chandler

    David Chandler

    Volterman

    Simply put - LiveAgent beats everything out there at this, or even higher, price-points.

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Migrating from different platform?

Migrate your data from any of the below-listed help desk solution providers for free. Make the switch today. We’ve got you covered.

AirCall Birdseed Bitrix24 Bold360 CallHub CallPage Channels Chaport Crisp Customerly Dashly Desk.com Drift Extend Freshdesk Front Gist Gmail Gorgias Groove HappyFox HelpShift Helprace HelpScout HelpCrunch HubSpot Service Hub Intercom Jira Kayako Kustomer LeadDesk LiveCall LiveChat LiveHelpNow LivePerson Lucep Novocall Olark osTicket OTRS Outlook PureChat Qonvo Samanage SmartsUpp SolarWinds SpiceWorks SupportBee Tawk TeamSupport Teamwork Desk Verloop Vision Vocalcom Zendesk Zendesk Talk Zoho Desk Zopim

FAQ

How can you migrate from Front to LiveAgent?

To migrate from Front to LiveAgent, feel free to contact our support for assistance or use a free migration plugin.

What data can you migrate from Front to LiveAgent?

Your business can migrate data such as tickets, admins, agents, customer information, tags, attachments, and more from Front to LiveAgent.

Related Resources to Front migration

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