If you’re looking to transfer your ticket list, knowledge base, live chat and more from LivePerson to LiveAgent, you’re at the right place. Take advantage of our state-of-the-art ticketing system and improve your customer support with a fully featured solution.
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Migrate tags and departments.
Features | Liveagent
Try the best customer support alternative for free! No credit card required.
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LivePerson
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Ticketing
Contains a management tool that processes and catalogs customer service requests.
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LiveAgent offers ticketing.
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LivePerson offers ticketing.
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Live Chat
A real-time chat widget that you can place on any website.
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LiveAgent offers Live Chat.
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LivePerson offers Live Chat.
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Call Center
A call center that can be used to make and receive calls using automatic call distribution.
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LiveAgent offers Call Center.
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LivePerson doesn't offer Call Center.
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Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
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LiveAgent offers Self-Service portal.
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LivePerson offers self-service portal.
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Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers a Facebook integration.
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LivePerson offers a Facebook integration.
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Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
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LiveAgent offers a Twitter integration.
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LivePerson offers a Twitter integration.
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Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers a Instagram integration.
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LivePerson offers a Instagram integration.
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Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
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LiveAgent offers a Viber integration.
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LivePerson doesn't offer a Viber integration.
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WhatsApp
WhatsApp integrations with help desks allow users to answer any WhatsApp messages within a multi-channel ticketing system, and treat them just like any other customer support ticket.
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LiveAgent offers a WhatsApp integration.
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LivePerson offers a WhatsApp integration.
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Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
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LiveAgent offers knowledge base.
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LivePerson offers knowledge base.
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Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
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LiveAgent offers customer forum.
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LivePerson offers customer forum.
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Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
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LiveAgent offers automation and rules.
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LivePerson offers automation and rules.
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API
A set of functions that allow different applications to work together.
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LiveAgent offers API functions.
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LivePerson offers API functions.
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Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
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LiveAgent offers IVR features.
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LivePerson doesn't offer IVR features.
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Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
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LiveAgent offers video calls.
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LivePerson doesn't offer video calls.
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Unlimited History
Tickets don't expire or delete-- you can view them at any time.
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LiveAgent offers unlimited history.
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LivePerson offers unlimited history.
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Unlimited Websites
You can use the software on an unlimited number of websites.
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LiveAgent offers unlimited websites.
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LivePerson offers unlimited websites.
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Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
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LiveAgent offers unlimited chat buttons.
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LivePerson offers unlimited chat buttons.
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Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
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LiveAgent offers unlimited tickets/mails.
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LivePerson offers unlimited tickets/mails.
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Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
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LiveAgent offers unlimited call recording.
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LivePerson doesn't offer unlimited call recording.
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Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
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LiveAgent offers unlimited 24/7 support.
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LivePerson offers unlimited 24/7 support.
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We understand that not every customer support software is the right fit for everyone, even though LivePerson does a great job. Migrate from LivePerson help desk to LiveAgent. You get to keep your data and provide great customer service with a different software solution. Stay on target with LiveAgent.
Our support operates not just for several hours but 24/7. We are there for you when you need us.
Ticket, live chat, knowledge base, call center or social media support? We got it all, so you can provide better customer support.
Increase your return of investment and save funds by picking the right enterprise plan.
It’s better when your help desk software speaks your language and the language of your customers.
Your help desk should carry all the tools you need, so you can focus on providing great customer support and giving great customer experience. Upgrade your customer service desk with reliable live chat, call center, knowledge base, social media support (even Instagram) and much more.
Furthermore, we do our best to lead by example and provide the best customer support for our customers. We offer you a 24/7 customer support. Contact us anytime you need to and we’ll be there to help you out.
Roman Bosch
Partly
It’s a pleasure to have a great portal that improves our customer service.
Christine Preusler
HostingAdvice
LiveAgent empowers our agents to provide better, faster, and more accurate support.
Karl Dieterich
Covomo
LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.
Hendrik Henze
HEWO Internetmarketing
We have been using LiveAgent since August and we are really satisfied with it.
Razvan Sava
Webmaster Deals
Since we are using LiveAgent our response time improved by 60%.
Taras Baca
XperienceHR
Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.
Andrej Ftomin
TAZAR Group
I have to say, I have never experienced such a professional customer approach.
Matt Janaway
The Workplace Depot
We find LiveAgent to be the best live chat solution by far.
Viviane Carter
CSI Products
We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.
Christian Lange
Lucky-Bike
With LiveAgent we’re able to give our customers support wherever they are.
Jens Malmqvist
Projure
I can recommend LiveAgent to anyone interested in making their customer service better and more effective.
Catana Alexandru
Websignal
I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.
Jan Wienk
All British Casino
With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates.
Allan Bjerkan
Norske Automaten
LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business!
Sissy Böttcher
Study Portals
We like it because it is easy to use and offers great functionality, such as useful reporting features.
Peter Koning
TypoAssassin
We love LiveAgent - it makes supporting our customers easy.
Aranzazu F
Factorchic
We like to offer our customers the best support experience. That’s why we chose LiveAgent.
Rick Nuske
MyFutureBusiness
From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.
Vojtech Kelecsenyi
123-Nakup
LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.
Rafael Kobalyan
Betconstruct
Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.
Martin Drugaj
Atomer
We’ve been using LiveAgent since 2013. We can't imagine working without it.
Ivan Golubović
AVMarket
It's a cost-effective solution that can help you with a large amount of support requests via different channels.
Rustem Gimaev
Antalya Consulting Language Center
Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.
Randy Bryan
tekRESCUE
LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...
Timothy G. Keys
Marietta Corporation
I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.
Mihaela Teodorescu
eFortuna
The support team always responded promptly with quick to implement solutions.
Hilda Andrejkovičová
TrustPay
It helps us categorize the nature of the tickets and statistically track what our clients need most.
Alexandra Danišová
Nay
We see LiveAgent as a great tool for communicating with customers.
Samuel Smahel
m:zone
LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.
David Chandler
Volterman
Simply put - LiveAgent beats everything out there at this, or even higher, price-points.
If you want to give us a shot, go ahead and click on the button below and migrate your data today.
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
Migrate your data from any of the below-listed software solution providers for free. Make the switch today. We’ve got you covered.
You will need to perform a manual data migration because we currently don't have any LivePerson migration plugin available.
Your business can migrate data such as tickets, admins, agents, customer information, tags, attachments, and more from LivePerson to LiveAgent.
Companies that prioritize customer service should have helpdesk support to easily communicate with customers about technical problems and questions. However, if a company does not engage in activities that require help desk support, there is no need to introduce it. LiveAgent offers helpdesk software for businesses of all sizes.
Videos - Liveagent Product Tour
LiveAgent Help is a software solution that streamlines messages from different platforms into a single inbox for improved workflow efficiency and customer satisfaction. It offers a native live chat for customer engagement and monitoring of website behavior to convert visitors into paying customers. LiveAgent Help also provides a virtual call center with advanced features such as attended call transfers, unlimited call recordings, and IVR. A customer portal can also be built and customized with a knowledge base and community forums. The platform has been trusted by companies such as NASCAR and Forbes and offers a free trial.
The given text lists various VoIP service providers and related integrations that can be used with LiveAgent to offer seamless communication and customer support. The mentioned services are from different countries and offer various solutions for call centers, business communication, and marketing automation. Some of the integrations include Google Forms, Stripe, Salesforce, and social media platforms like Instagram and Facebook. Additionally, there are options for project management, time tracking, email campaigns, and billing management available for businesses.
The given text covers various topics related to customer service, public speaking, strategic communication, AI, and business. It includes insights on building a successful startup, creating exceptional customer experiences, understanding customer-centricity, and training for call center representatives. Additionally, the text explores the latest trends in AI, including voice replication and generative AI capabilities. Overall, it provides valuable insights and practical advice for anyone seeking to improve their customer service skills or grow their business.
Software Reviews To Help You Decide
The article discusses how software reviews are conducted and updated, and the importance of considering negative reviews. The testing conditions for software reviews are also explained, including integration with LiveAgent. The article ends with information on LiveAgent's pricing, features, and support options, and encourages readers to subscribe to their newsletter for updates and discounts.
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