Say goodbye to slow, subpar software

Switch to LiveAgent & migrate your data from Customerly today.

  • ✓ No setup fee    
  • ✓ Customer service 24/7    
  • ✓ No credit card required    
  • ✓ Cancel any time
Used by
Forbes logo
airbus logo
Nascar logo
LiveAgent migration animation
Migration background

Moving from Customerly to LiveAgent?

Migrate from Customerly to LiveAgent today and get access to a fully featured customer support solution that can handle every important customer channel.

  • G2 badge for best ROI for enterprise summer 2022
  • SourceForge badge summer 2022 leader
  • FeaturedCustomers award badge for live chat software
  • Category leaders badge for 2022 from GetApp

Customerly vs LiveAgent comparison

Features Liveagent Customerly
Ticketing
Contains a management tool that processes and catalogs customer service requests.
LiveAgent offers ticketing in Ticket plan for $15/agent/month.
Customerly offers ticketing in plan for $29/month.
Live Chat
A real-time chat widget that you can place on any website.
LiveAgent offers Live Chat in Ticket+Chat plan for $29/user/month.
Customerly offers Live Chat in plan for $29/month.
Call Center
A call center that can be used to make and receive calls using automatic call distribution.
LiveAgent offers Call Center.
Customerly doesn't offer Call Center.
Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
LiveAgent offers Self-Service portal in Ticket plan for $15/agent/month.
Customerly offers Self-Service portal in plan for $29/month.
Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers a Facebook integration.
Customerly doesn't offer a Facebook integration.
Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
LiveAgent offers a Twitter integration.
Customerly doesn't offer a Twitter integration.
Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers an Instagram integration.
Customerly doesn't offer an Instagram integration.
Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
LiveAgent offers a Viber integration.
Customerly doesn't offer a Viber integration.
Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
LiveAgent offers knowledge base in Ticket plan for $15/agent/month.
Customerly offers knowledge base in plan for $29/month.
Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
LiveAgent offers customer forum in Ticket plan for $15/agent/month.
Customerly offers customer forum in plan for $29/month.
Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
LiveAgent offers automation and rules in Ticket plan for $15/agent/month.
Customerly offers automation and rules in plan for $87/month.
API
A set of functions that allow different applications to work together.
LiveAgent offers API functions.
Customerly doesn't offer API functions.
Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
LiveAgent offers IVR features.
Customerly doesn't offer IVR features.
Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
LiveAgent offers video calls in All-inclusive plan for $49/agent/month.
Customerly offers video calls in plan for $87/month.
Unlimited History
Tickets don't expire or delete-- you can view them at any time.
LiveAgent offers unlimited history in Ticket plan for $15/agent/month.
Customerly offers unlimited history in plan for $87/month.
Unlimited Websites
You can use the software on an unlimited number of websites.
LiveAgent offers unlimited websites.
Customerly doesn't offer unlimited websites.
Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
LiveAgent offers unlimited chat buttons in Ticket+Chat plan for $29/agent/month.
Customerly offers unlimited chat buttons in plan for $87/month.
Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
LiveAgent offers unlimited tickets/mails in Ticket plan for $15/agent/month.
Customerly offers unlimited tickets/mails in plan for $87/month.
Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
LiveAgent offers unlimited call recording.
Customerly doesn't offer unlimited call recording.
Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
LiveAgent offers unlimited 24/7 support in Ticket plan for $15/agent/month.
Customerly offers unlimited 24/7 support in plan for $29/month.
Data migration from one solution to another

Transfer your data to LiveAgent

Migrate your data to our help desk system and get access to our ticketing system that can handle emails, live chat, call center, customer portal, knowledge base, and social media – Facebook, Twitter, Instagram and Viber. Provide amazing support across all channels with ease.

Would you like to migrate on your own?

LiveAgent offers migration plugins for help desk softwares. We currently don’t have a migration plugin for Customerly but if you’re interested let us know and we’ll do our best to add it soon. 

Migrate data to LiveAgent on your own

What kind of data can I migrate from Customerly?

Customers icon

People

Migrate agents, admins, end users and customers with ease.

dollar ticket

Tags

Migrate all your department and ticket tags.

Email icon

Tickets

Migrate tickets, attachments, user fields, and ticket fields.

Ready to migrate from Customerly to LiveAgent?

Have a look at some perks you get when you make a switch to LiveAgent

Customer providing review for service on mobile phone

Outstanding customer service

24/7 support from our agents. We’re there whenever you need us.

Ultimate omni-channel help desk software experience

Ultimate help desk solution

Useful tools, more than 175 features and over 40 integrations. We have everything you need.

Person collecting papers into the net

Increase savings and ROI

Get LiveAgent free forever or choose one of our three paid plans.

Multilingual support in LiveAgent

Choose your language

Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.

Reasons why companies made a switch to LiveAgent

  • Reasons why companies made a switch to LiveAgent

    “It’s so rich in functions and beat my 5-year zendesk subscription. So I switched. Very good value for me as small business owner.” Albert

  • Reasons why companies made a switch to LiveAgent

    I first tried out Zendesk but after hours of configuration and understanding the price model i realized that it was not for me. Instead I started using LiveAgent and must say I’m so far very satisfied. The system got exactly the right amount of configuration that I want and I have not yet found something that is not possible to do. The support itself is great and usually answer your questions in a couple of minutes.” Erik

  • Reasons why companies made a switch to LiveAgent

    “We moved to LiveAgent from ZenDesk… and wouldn’t go back… It’s amazingly affordable pricing and always helpful support team who are their to help us 24×7. Secondly, the advanced level of automation which has literally replaced our need for Zapier as there’s good amount of integrations. Plus they also give so many alias emails to connect that too very easily.” Aaron

  • Reasons why companies made a switch to LiveAgent

    “We and our clients were constantly having trouble with ZenDesk, but after looking at different options, we chose LiveAgent based on user reviews and its price.” Adam

  • Reasons why companies made a switch to LiveAgent

    “I used ZenDesk for years and I was tired of these “ticket-style” emails and that I can’t attach files to my emails, only send links. What I like in LiveAgent: it sends emails (not tickets), I can attach files, organize the flow of emails easier than in ZenDesk, can chat and manage emails from the same window. Also, LiveAgent supports spreadsheets in its emails and has a great support team.” Vlad

  • Reasons why companies made a switch to LiveAgent

    “We switched to this system after many years of using ZenDesk. The functionality is awesome: contact forms, live chat, databases, integration with social networks – all in one service and all these modules are well thought out and competently interact with each other. I liked that the service works stably even on mobile platforms (after ZenDesk this is a huge plus for us).” Olga

  • Reasons why companies made a switch to LiveAgent

    “Tried various solutions including Zendesk, Freshdesk and more. Then found LiveAgent. Great tool, good value for money, ease to use, great support and help to implement. And now, after several years of use, it is still the best choice for support tool that we could have done.” Michal

  • Reasons why companies made a switch to LiveAgent

    “I have used many other help desk system before such as LiveZilla, Zopim, Zendesk, Freshdesk, Desk.com, and etc. LiveAgent has beaten them in every way due to its pricing, features, customer support, and mobile features.” Harrison

Migrate your data from Customerly today

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.

14 Day Trial
No Credit Card required
and many more
$15 month

Ticket

  • Unlimited ticket history
  • Unlimited email addresses
  • Advanced reporting
  • Customer portal + forum
$29 month

Ticket+chat

  • Everything in Ticket, plus:
  • Unlimited chat buttons
  • Feedback management
  • Real time visitors monitor
$0 month

Free

  • 7 days ticket history
  • 1 chat button
  • 1 phone number
  • 1 email address

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

Try it now for free No Credit Card Required

FAQ

How can you migrate from Customerly to LiveAgent?

Feel free to migrate your data manually, as we currently don't have an integration plugin ready. Let us know if you're interested and we'll add it to our tasks.

What data can you migrate from Customerly to LiveAgent?

Your business can migrate data such as tickets, admins, agents, customer information, tags, attachments, and more from Customerly to LiveAgent.

Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.

×
Schedule a one-on-one call and discover how LiveAgent can benefit your business.

We’re available on multiple dates

Schedule a demo