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Moving from TeamSupport to LiveAgent?

Are you considering migrating your data from Teamsupport to your new LiveAgent? Our solution can help you improve your customer support with our fully featured ticketing system. Start your free trial today and see how it can benefit your help desk.

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TeamSupport vs LiveAgent comparison

Features	Liveagent Try the best customer support alternative for free! No credit card required.	TeamSupport
Ticketing Contains a management tool that processes and catalogs customer service requests.	LiveAgent offers ticketing in Ticket plan for $15/agent/month.	TeamSupport offers ticketing in plan for $50/agent/month.
Live Chat A real-time chat widget that you can place on any website.	LiveAgent offers Live Chat in Ticket+Chat plan for $29/agent/month.	TeamSupport offers Live Chat in plan for $50/agent/month.
Call Center A call center that can be used to make and receive calls using automatic call distribution.	LiveAgent offers Call Center.	TeamSupport doesn't offer Call Center.
Self-Service A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.	LiveAgent offers Self-Service in Ticket plan for $15/agent/month.	TeamSupport offers Self-Service in plan for $50/agent/month.
Facebook A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.	LiveAgent offers a Facebook integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.	TeamSupport offers a Facebook integration in plan for $50/agent/month.
Twitter A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.	LiveAgent offers a Twitter integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.	TeamSupport offers a Twitter integration in plan for $50/agent/month.
Instagram An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.	LiveAgent offers an Instagram integration.	TeamSupport doesn't offer an Instagram integration.
Viber A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.	LiveAgent offers a Viber integration.	TeamSupport doesn't offer a Viber integration.
Knowledge Base A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.	LiveAgent offers knowledge base in Ticket plan for $15/agent/month.	TeamSupport offers knowledge base in plan for $50/agent/month.
Customer Forum An online discussion board for your customers that's located directly within your knowledge base.	LiveAgent offers customer forum in Ticket plan for $15/agent/month.	TeamSupport offers customer forum in plan for $50/agent/month.
Automation and Rules Workflows that you can automate to eliminate repetitive tasks.	LiveAgent offers automation and rules in Ticket plan for $15/agent/month.	TeamSupport offers automation and rules in plan for $50/agent/month.
API A set of functions that allow different applications to work together.	LiveAgent offers API functions in Ticket plan for $15/agent/month.	TeamSupport offers API functions in plan for $50/agent/month.
Interactive Voice Response (IVR) A technology that allows incoming callers to navigate a phone system before talking to a human operator.	LiveAgent offers IVR features.	TeamSupport doesn't offer IVR features.
Video Calls A call that contains video, similar to Skype, Zoom, or Facetime calls.	LiveAgent offers video calls in All-inclusive plan for $49/agent/month.	TeamSupport offers video calls in plan for $69/agent/month.
Unlimited History Tickets don't expire or delete-- you can view them at any time.	LiveAgent offers unlimited history in Ticket plan for $15/agent/month.	TeamSupport offers unlimited history in plan for $50/agent/month.
Unlimited Websites You can use the software on an unlimited number of websites.	LiveAgent offers unlimited websites.	TeamSupport doesn't offer unlimited websites.
Unlimited Chat Buttons You can place an unlimited number of chat buttons on your websites.	LiveAgent offers unlimited chat buttons in Ticket+Chat plan for $29/agent/month.	TeamSupport offers unlimited chat buttons in plan for $50/agent/month.
Unlimited Tickets/Mails You can receive an unlimited number of emails and tickets.	LiveAgent offers unlimited tickets/mails in Ticket plan for $15/agent/month.	TeamSupport offers unlimited tickets/mails in plan for $50/agent/month.
Unlimited Call Recording Record every call that’s made or received and playback the recording at any time.	LiveAgent offers unlimited call recording.	TeamSupport doesn't offer unlimited call recording.
Unlimited 24/7 Support Customer support is offered 24/7 without limiting the number of queries you can submit.	LiveAgent offers unlimited 24/7 support in Ticket plan for $15/agent/month.	TeamSupport offers unlimited 24/7 support in plan for $50/agent/month.

Transfer your data to LiveAgent

Get access to a ticketing system that can manage email, live chat, call center, social media, and customer portal. Transfer your agent and customer data today, and see how to improve your support.

Would you like to migrate on your own?

Our staff is currently working on a migration plugin for Teamsupport. Stay tuned for more information!

What kind of data can I migrate from Teamsupport?

People

Migrate agents, admins, end users and customers with ease.

Tickets

Migrate tickets, attachments, user fields, and ticket fields.

Ready to migrate from Teamsupport to LiveAgent?

Have a look at some perks you get when you make a switch to LiveAgent

Outstanding customer service

24/7 support from our agents. We’re there whenever you need us.

Ultimate help desk solution

Useful tools, more than 175 features and over 40 integrations. We have everything you need.

Choose your language

Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.

Migrate your data from Teamsupport today

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2023. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.

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Moving from something else?

Migrate your data from any of the below-listed solution providers for free. Make the switch today. We’ve got you covered.

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