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- ✓ Customer service 24/7
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Moving from CallPage to LiveAgent?
Are you considering migrating your data from CallPage to your new LiveAgent? Migrate to our fully featured call center solution with full help desk capabilities and take your customer support to the next level today.
CallPage vs LiveAgent comparison
| Features | Liveagent
Try the best customer support alternative for free! No credit card required.
|
CallPage
|
|---|---|---|
| Ticketing
Contains a management tool that processes and catalogs customer service requests.
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LiveAgent offers ticketing.
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CallPage doesn't offer ticketing.
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| Live Chat
A real-time chat widget that you can place on any website.
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LiveAgent offers Live Chat.
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CallPage doesn't offer Live Chat.
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| Call Center
A call center that can be used to make and receive calls using automatic call distribution.
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LiveAgent offers Call Center.
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CallPage offers Call Center.
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| Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
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LiveAgent offers Self-Service.
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CallPage doesn't offer Self-Service.
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| Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers a Facebook integration.
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CallPage doesn't offer a Facebook integration.
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| Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
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LiveAgent offers a Twitter integration.
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CallPage doesn't offer a Twitter integration.
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| Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers an Instagram integration.
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CallPage doesn't offer an Instagram integration.
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| Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
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LiveAgent offers a Viber integration.
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CallPage doesn't offer a Viber integration.
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| WhatsApp
WhatsApp integrations with help desks allow users to answer any WhatsApp messages within a multi-channel ticketing system, and treat them just like any other customer support ticket.
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LiveAgent offers a WhatsApp integration.
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CallPage doesn't offer a WhatsApp integration.
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| Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
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LiveAgent offers knowledge base.
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CallPage doesn't offer knowledge base.
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| Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
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LiveAgent offers customer forum.
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CallPage doesn't offer customer forum.
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| Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
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LiveAgent offers automation and rules.
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CallPage offers automation and rules.
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| API
A set of functions that allow different applications to work together.
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LiveAgent offers API functions.
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CallPage offers API functions.
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| Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
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LiveAgent offers IVR features.
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CallPage offers IVR features.
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| Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
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LiveAgent offers video calls.
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CallPage doesn't offer video calls.
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| Unlimited History
Tickets don't expire or delete-- you can view them at any time.
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LiveAgent offers unlimited history.
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CallPage doesn't offer unlimited history.
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| Unlimited Websites
You can use the software on an unlimited number of websites.
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LiveAgent offers unlimited websites.
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CallPage doesn't offer unlimited websites.
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| Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
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LiveAgent offers unlimited chat buttons.
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CallPage doesn't offer unlimited chat buttons.
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| Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
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LiveAgent offers unlimited tickets/mails.
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CallPage doesn't offer unlimited tickets/mails.
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| Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
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LiveAgent offers unlimited call recording.
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CallPage doesn't offer unlimited call recording.
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| Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
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LiveAgent offers unlimited 24/7 support.
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CallPage doesn't offer unlimited 24/7 support.
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Transfer your data to LiveAgent
LiveAgent can offer more besides call center. Our ticketing system can handle email, live chat, call center, customer portal, knowledge base, and social media – Facebook, Instagram, Twitter, WhatsApp and Viber. Everything is supported by a variety of features, and we offer a large number of integrations with other solutions. Try it out today!
Would you like to migrate on your own?
We offer migration plugins for multiple solutions, however w currently don’t have a CallPage migration plugin available. If you’re interested in it, let us know and we’ll add it to our list.
What kind of data can I migrate from CallPage?
People
Migrate agents, admins, end users and customers with ease.
Ready to migrate from CallPage to LiveAgent?
Have a look at some perks you get when you make a switch to LiveAgent
Outstanding customer service
24/7 support from our agents. We’re there whenever you need us.
Ultimate help desk solution
Useful tools, more than 175 features and over 40 integrations. We have everything you need.
Choose your language
Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.
Migrate your data from CallPage today
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.
Small business
- Unlimited ticket history
- 3 email addresses
- 3 contact forms
- 1 API key
Medium business
- Everything in Small, plus
- 10 email addresses
- 3 live chat buttons
- Departments management
Large business
- Everything in Medium plus
- 40 email addresses
- 10 live chat buttons
Free
- 7 days ticket history
- 1 email address
- 1 chat button
- 1 contact form
You Will Be in Good Hands!
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
Migrating from a different call center software?
Migrate your data from any of the below-listed call center solution providers for free. Make the switch today. We’ve got you covered.
Advanced Call Routing (Definition, Strategies, Use Cases)
Cloud Communications provider Global Call Forwarding offers Advanced call routing for free with their Cloud phone number plans. This includes features like simultaneous ringing and holiday routing to improve customer experience and reduce missed calls. Contact Global Call Forwarding to learn more.
The given text discusses various telecommunications and technology service providers, including options for email servers. These providers offer a range of services such as virtual PBXs, live video calls, CRM software, cloud services, call center solutions, and time tracking apps. They also pride themselves on having user-friendly interfaces and excellent customer support. The text promotes LiveAgent, a customer service software, and encourages readers to sign up for a free trial.
How to setup Rules in LiveAgent
LiveAgent is a customer support software that offers features like ticketing and live chat. It improves customer service, increases satisfaction, and boosts sales.
LiveAgent is a versatile helpdesk software that offers integrated customer support through various channels including ticketing, live chat, social media, and voice helpdesk. They also provide tutorials and technical support, SSL security, and awards and certificates for their services. The software is easily accessible and they offer fail-proof tips to improve customer satisfaction to maintain a human connection. Additionally, LiveAgent offers pricing features, integrations, alternatives, and support portals to assist businesses with their customer service needs.
How to install LiveAgent Magento extension
LiveAgent is a customer service software that improves communication and reputation. It offers various features and integrations for businesses.
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