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Features | Liveagent
Try the best customer support alternative for free! No credit card required.
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CallPage
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Ticketing
Contains a management tool that processes and catalogs customer service requests.
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LiveAgent offers ticketing.
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CallPage doesn't offer ticketing.
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Live Chat
A real-time chat widget that you can place on any website.
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LiveAgent offers Live Chat.
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CallPage doesn't offer Live Chat.
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Call Center
A call center that can be used to make and receive calls using automatic call distribution.
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LiveAgent offers Call Center.
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CallPage offers Call Center.
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Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
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LiveAgent offers Self-Service.
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CallPage doesn't offer Self-Service.
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Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers a Facebook integration.
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CallPage doesn't offer a Facebook integration.
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Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
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LiveAgent offers a Twitter integration.
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CallPage doesn't offer a Twitter integration.
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Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers an Instagram integration.
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CallPage doesn't offer an Instagram integration.
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Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
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LiveAgent offers a Viber integration.
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CallPage doesn't offer a Viber integration.
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WhatsApp
WhatsApp integrations with help desks allow users to answer any WhatsApp messages within a multi-channel ticketing system, and treat them just like any other customer support ticket.
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LiveAgent offers a WhatsApp integration.
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CallPage doesn't offer a WhatsApp integration.
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Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
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LiveAgent offers knowledge base.
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CallPage doesn't offer knowledge base.
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Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
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LiveAgent offers customer forum.
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CallPage doesn't offer customer forum.
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Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
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LiveAgent offers automation and rules.
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CallPage offers automation and rules.
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API
A set of functions that allow different applications to work together.
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LiveAgent offers API functions.
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CallPage offers API functions.
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Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
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LiveAgent offers IVR features.
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CallPage offers IVR features.
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Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
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LiveAgent offers video calls.
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CallPage doesn't offer video calls.
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Unlimited History
Tickets don't expire or delete-- you can view them at any time.
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LiveAgent offers unlimited history.
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CallPage doesn't offer unlimited history.
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Unlimited Websites
You can use the software on an unlimited number of websites.
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LiveAgent offers unlimited websites.
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CallPage doesn't offer unlimited websites.
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Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
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LiveAgent offers unlimited chat buttons.
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CallPage doesn't offer unlimited chat buttons.
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Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
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LiveAgent offers unlimited tickets/mails.
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CallPage doesn't offer unlimited tickets/mails.
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Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
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LiveAgent offers unlimited call recording.
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CallPage doesn't offer unlimited call recording.
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Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
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LiveAgent offers unlimited 24/7 support.
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CallPage doesn't offer unlimited 24/7 support.
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LiveAgent can offer more besides call center. Our ticketing system can handle email, live chat, call center, customer portal, knowledge base, and social media – Facebook, Instagram, Twitter, WhatsApp and Viber. Everything is supported by a variety of features, and we offer a large number of integrations with other solutions. Try it out today!
We offer migration plugins for multiple solutions, however w currently don’t have a CallPage migration plugin available. If you’re interested in it, let us know and we’ll add it to our list.
Migrate agents, admins, end users and customers with ease.
Migrate all your department and ticket tags.
Have a look at some perks you get when you make a switch to LiveAgent
24/7 support from our agents. We’re there whenever you need us.
Useful tools, more than 175 features and over 40 integrations. We have everything you need.
Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.
Most Popular
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
Migrate your data from any of the below-listed call center solution providers for free. Make the switch today. We’ve got you covered.
Data migration must be completed manually, as we don't have any migration plugins available for CallPage. If you're interested, let us know and we'll add it to our task list.
Your business can migrate data such as tickets, admins, agents, customer information, tags, attachments, and more from CallPage to LiveAgent.
Migrate your data from CallHub to LiveAgent
LiveAgent offers a call center solution with features such as email, live chat, customer portal, and social media integration. By migrating from CallHub to LiveAgent, users can gain access to state-of-the-art ticketing systems and experience the benefits of using LiveAgent. A free trial is available for 7 or 30 days with no setup fee, customer service available 24/7, and no credit card required.
Want to migrate from LiveCall?
LiveCall users can easily migrate to LiveAgent's customer support system, with no setup fee, 24/7 customer service, and no credit card required. The system offers a 7 or 30-day free trial for their features, integrations, and support. Users can choose a name for their LiveAgent subdomain and can sign up with their company email to receive the 30-day free trial.
Migrating from Channels to LiveAgent?
Are you looking to migrate from Channels to different software? Consider LiveAgent as your next help desk software. Migrate your data now.
Moving from Pure Chat to LiveAgent?
LiveAgent is a customer service software with features that support multiple helpdesk channels. It offers a variety of integrations and 24/7 customer service, and a free trial for 7 or 30 days with no credit card required. Users can switch to LiveAgent from Pure Chat and enjoy the benefits of its fully featured customer support solution.
Moving from AirCall to LiveAgent?
LiveAgent is offering free migration of data from AirCall, with no setup fee and customer service available 24/7. The call center has features such as interactive voice response, video calls, and unlimited call recordings. A free trial is available for 7 or 30 days, with no credit card required, and users can choose a name for their LiveAgent subdomain. The team offers product updates and other promotional offers.
Migrate from Gorgias to LiveAgent
LiveAgent is offering a migration service for those looking to switch from their current help desk software to LiveAgent. They offer a free trial for 7 or 30 days and do not require a credit card. Users can transfer their help desk record, contacts, and more.
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