Switch to LiveAgent & migrate your data from Pure Chat today.
- ✓ No setup fee
- ✓ Customer service 24/7
- ✓ No credit card required
- ✓ Cancel any time
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Moving from Pure Chat to LiveAgent?
Support your help desk in multiple ways with LiveAgent, a multichannel customer service software. Our customer support solution is fully featured. There are a variety of integrations and 24/7 customer service available. Switch to LiveAgent today and see the benefits for yourself.
Pure Chat vs LiveAgent comparison
| Features | Liveagent
Try the best customer support alternative for free! No credit card required.
|
Pure Chat
|
|---|---|---|
| Ticketing
Contains a management tool that processes and catalogs customer service requests.
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LiveAgent offers ticketing.
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Pure Chat doesn't offer ticketing.
|
| Live Chat
A real-time chat widget that you can place on any website.
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LiveAgent offers Live Chat.
|
Pure Chat offers Live Chat.
|
| Call Center
A call center that can be used to make and receive calls using automatic call distribution.
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LiveAgent offers Call Center.
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Pure Chat doesn't offer Call Center.
|
| Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
|
LiveAgent offers Self-Service portal.
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Pure Chat doesn't offer Self-Service portal.
|
| Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
|
LiveAgent offers a Facebook integration.
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Pure Chat doesn't offer a Facebook integration.
|
| Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
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LiveAgent offers a Twitter integration.
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Pure Chat doesn't offer a Twitter integration.
|
| Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
|
LiveAgent offers an Instagram integration.
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Pure Chat doesn't offer an Instagram integration.
|
| Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
|
LiveAgent offers a Viber integration.
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Pure Chat doesn't offer a Viber integration.
|
| WhatsApp
WhatsApp integrations with help desks allow users to answer any WhatsApp messages within a multi-channel ticketing system, and treat them just like any other customer support ticket.
|
LiveAgent offers a WhatsApp integration.
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Pure Chat doesn't offer a WhatsApp integration.
|
| Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
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LiveAgent offers knowledge base.
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Pure Chat doesn't offer knowledge base.
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| Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
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LiveAgent offers customer forum.
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Pure Chat doesn't offer customer forum.
|
| Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
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LiveAgent offers automation and rules.
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Pure Chat doesn't offer automation and rules.
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| API
A set of functions that allow different applications to work together.
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LiveAgent offers API functions.
|
Pure Chat offers API functions.
|
| Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
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LiveAgent offers IVR features.
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Pure Chat doesn't offer IVR features.
|
| Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
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LiveAgent offers video calls.
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Pure Chat doesn't offer video calls.
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| Unlimited History
Tickets don't expire or delete-- you can view them at any time.
|
LiveAgent offers unlimited history.
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Pure Chat offers unlimited history.
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| Unlimited Websites
You can use the software on an unlimited number of websites.
|
LiveAgent offers unlimited websites.
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Pure Chat offers unlimited websites.
|
| Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
|
LiveAgent offers unlimited chat buttons.
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Pure Chat doesn't offer unlimited chat buttons.
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| Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
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LiveAgent offers unlimited tickets/mails.
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Pure Chat offers unlimited tickets/mails.
|
| Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
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LiveAgent offers unlimited call recording.
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Pure Chat doesn't offer unlimited call recording.
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| Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
|
LiveAgent offers unlimited 24/7 support.
|
Pure Chat offers unlimited 24/7 support.
|
Transfer your data today
Get access to a solution that can do more than chat. Our ticketing system supports email, the fastest live chat widget on the market, call center, social media, and customer portal with knowledge base. Give it a try today and see how you can benefit from one of the best help desk software in the market.
Want to handle it yourself?
We are currently working on a Pure Chat migration plugin for LiveAgent. Stay tuned for more information.
What kind of data can I migrate from Pure Chat?
People
Migrate agents, admins, end users and customers with ease.
Tickets
Migrate tickets, attachments, user fields, and ticket fields to our helpdesk ticketing software.
Tags
Migrate all your department and ticket tags.
Ready to migrate from Pure Chat to LiveAgent?
Have a look at some perks you get when you make a switch to LiveAgent
Outstanding customer service
24/7 support from our agents. We’re there whenever you need us.
Ultimate help desk solution
Useful tools, more than 175 features and over 40 integrations. Our service desk software has everything you need.
Choose your language
Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.
Use LiveAgent for...
LiveAgent helpdesk software adapts to your company size and industry. We’ve been helping organizations of all sizes and types. Check what is their experience with using our solution.
Small business
- Unlimited ticket history
- 3 email addresses
- 3 contact forms
- 1 API key
Medium business
- Everything in Small, plus
- 10 email addresses
- 3 live chat buttons
- Departments management
Large business
- Everything in Medium plus
- 40 email addresses
- 10 live chat buttons
Free
- 7 days ticket history
- 1 email address
- 1 chat button
- 1 contact form
You Will Be in Good Hands!
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
Migrating from other live chat software?
Migrate your data from any of the below-listed live chat solution providers for free. Make the switch today. We’ve got you covered.
FAQ
How can you migrate from Pure Chat to LiveAgent?
All data must be transfered manually as we don't have a migration plugin to our help desk ticketing software available yet.
What data can you migrate from Pure Chat to LiveAgent?
You can migrate data such as contacts, admins, attachments, tags, and more from Pure Chat to LiveAgent.
How much does the migration cost?
LiveAgent IT help desk software does not charge any extra fees for the Pure Chat migration.
Looking for a Pure Chat alternative?
LiveAgent is presented as the best alternative to Pure Chat, offering a range of customer support options including email, live chat, social media, call center, and knowledge base. They offer a reliable ticket system and a 7 or 30-day free trial without any setup fee, with customer service available 24/7 and no credit card required to start. By signing up, users can get access to all communication channels and focus on helping their customers.
Moving from LiveHelpNow to LiveAgent?
LiveAgent offers a free trial for software migration from LiveHelpNow. Experience the power of their ticketing system with great tools, features, and integrations. They provide 7 or 30 days free trial with no credit card required and easy setup.
Moving from LeadDesk to LiveAgent?
LiveAgent is a ticketing system that can handle all important customer communication channels. It offers features, integrations, and 24/7 support. There is no setup fee, no credit card required for a 14-day free trial, and users can cancel anytime. LiveAgent also offers data migration from LeadDesk.
Moving from Extend to LiveAgent?
LiveAgent is a multi-channel customer support software that offers a 14-day free trial with no setup fee and 24/7 customer service. Users can migrate their data from Extend and start a trial using a free email for 7 days or a company email for 30 days with no credit card required. Users can choose a name for their LiveAgent subdomain and sign up for a free account by accepting T&C and Privacy Policy.
Want to migrate from LiveCall?
LiveCall users can easily migrate to LiveAgent's customer support system, with no setup fee, 24/7 customer service, and no credit card required. The system offers a 7 or 30-day free trial for their features, integrations, and support. Users can choose a name for their LiveAgent subdomain and can sign up with their company email to receive the 30-day free trial.
Migrating from HelpCrunch to LiveAgent?
Migrate from HelpCrunch to LiveAgent and access a help desk solution with fully-featured call center capabilities for a fair price. LiveAgent call center offers Interactive voice response, video calls, unlimited call recordings and much more. Start a free trial for 7 or 30 days with no credit card required and use your company email to get a 30-day trial for free.
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