Switch to LiveAgent & we’ll migrate your data from Zendesk for free.
- ✓ No setup fee
- ✓ Customer service 24/7
- ✓ No credit card required
- ✓ Cancel any time
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Migrating from Zendesk?
Importing your data from Zendesk to LiveAgent is a piece of cake. Either follow our step-by-step guide and do it yourself, or contact us and our technical support staff will be happy to do your Zendesk migration for you.
Zendesk vs LiveAgent comparison
| Features | Liveagent
Try the best customer support alternative for free! No credit card required.
|
Zendesk
|
|---|---|---|
| Ticketing
Contains a management tool that processes and catalogs customer service requests.
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LiveAgent offers ticketing.
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Zendesk offers ticketing.
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| Live Chat
A real-time chat widget that you can place on any website.
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LiveAgent offers Live Chat.
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Zendesk offers Live Chat.
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| Call Center
A call center that can be used to make and receive calls using automatic call distribution.
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LiveAgent offers Call Center.
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Zendesk offers Call Center.
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| Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
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LiveAgent offers Self-Service.
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Zendesk offers Self-Service.
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| Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers a Facebook integration.
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Zendesk offers a Facebook integration.
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| Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
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LiveAgent offers a Twitter integration.
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Zendesk offers a Twitter integration.
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| Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers an Instagram integration.
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Zendesk offers an Instagram integration.
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| Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
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LiveAgent offers a Viber integration.
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Zendesk offers a Viber integration.
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| WhatsApp
WhatsApp integrations with help desks allow users to answer any WhatsApp messages within a multi-channel ticketing system, and treat them just like any other customer support ticket.
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LiveAgent offers a WhatsApp integration.
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Zendesk offers a WhatsApp integration.
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| Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
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LiveAgent offers knowledge base.
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Zendesk offers knowledge base.
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| Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
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LiveAgent offers customer forum.
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Zendesk offers customer forum.
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| Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
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LiveAgent offers automation and rules.
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Zendesk offers automation and rules.
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| API
A set of functions that allow different applications to work together.
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LiveAgent offers API functions.
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Zendesk offers API functions.
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| Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
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LiveAgent offers IVR features.
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Zendesk offers IVR features.
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| Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
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LiveAgent offers video calls.
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Zendesk doesn't offer video calls.
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| Unlimited History
Tickets don't expire or delete-- you can view them at any time.
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LiveAgent offers unlimited history.
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Zendesk offers unlimited history.
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| Unlimited Websites
You can use the software on an unlimited number of websites.
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LiveAgent offers unlimited websites.
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Zendesk offers unlimited websites.
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| Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
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LiveAgent offers unlimited chat buttons.
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Zendesk offers unlimited chat buttons.
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| Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
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LiveAgent offers unlimited tickets/mails.
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Zendesk offers unlimited tickets/mails.
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| Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
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LiveAgent offers unlimited call recording.
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Zendesk offers unlimited call recording.
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| Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
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LiveAgent offers unlimited 24/7 support.
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Zendesk offers unlimited 24/7 support.
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DIY Zendesk Migration
Transferring your data from Zendesk requires only a few clicks. All you have to do is log in to your LiveAgent dashboard, and click the activation slider inside your plugins. The Zendesk migration will only require your API key — no additional coding is necessary.
Complimentary Zendesk migration
Reach out to us via live chat or e-mail to let us know that you want to migrate your data from Zendesk. We will securely migrate your data free of charge. Meanwhile, you can sit back, relax, and enjoy a cup of coffee.
What you can migrate from Zendesk
People
Easily migrate agents, admins, end users and customers.
Tags
Migrate all your department and ticket tags.
Perks of migrating from Zendesk to LiveAgent
Stellar customer service
Our agents are ready to assist you with any of your problems 24/7.
Fully featured help desk solution
Our software offers over 179 help desk features, complemented by over 40 integrations.
Multiple supported languages
LiveAgent is available in 43 different language translations (some partial) and supports language adaptable widgets.
Migrate from Zendesk today
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2019 and 2020. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.
Small business
- Unlimited ticket history
- 3 email addresses
- 3 contact forms
- 1 API key
Medium business
- Everything in Small, plus
- 10 email addresses
- 3 live chat buttons
- Departments management
Large business
- Everything in Medium plus
- 40 email addresses
- 10 live chat buttons
Free
- 7 days ticket history
- 1 email address
- 1 chat button
- 1 contact form
You Will Be in Good Hands!
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
Migrating from different support software?
Migrate your data from any of the below-listed support software solution providers for free. Make the switch today. We’ve got you covered.
FAQ
What is used to migrate data from Zendesk to LiveAgent?
To migrate data, simply use the migration plugin in LiveAgent. For assistance or further information, please contact our customer support.
What kind of data can you transfer from Zendesk to LiveAgent?
Zendesk and LiveAgent can sync data for users, tickets, attachments, user fields, and more.
How do I migrate from Zendesk to LiveAgent?
If you would like to migrate from Zendesk to LiveAgent, please contact our customer support for assistance.
Migrating from HelpCrunch to LiveAgent?
Migrate from HelpCrunch to LiveAgent and access a help desk solution with fully-featured call center capabilities for a fair price. LiveAgent call center offers Interactive voice response, video calls, unlimited call recordings and much more. Start a free trial for 7 or 30 days with no credit card required and use your company email to get a 30-day trial for free.
Moving from TeamSupport to LiveAgent?
LiveAgent is offering a solution for those considering migrating data from Teamsupport. With a fully featured ticketing system, LiveAgent aims to improve customer support. There is a 7 or 30-day free trial available, with no setup fee or credit card required. Users just need to sign up and provide their company email for a free 30-day trial.
Moving from Extend to LiveAgent?
LiveAgent is a multi-channel customer support software that offers a 14-day free trial with no setup fee and 24/7 customer service. Users can migrate their data from Extend and start a trial using a free email for 7 days or a company email for 30 days with no credit card required. Users can choose a name for their LiveAgent subdomain and sign up for a free account by accepting T&C and Privacy Policy.
Moving from Drift to LiveAgent?
LiveAgent is offering a trial for businesses who want to switch from Drift to their ticketing system, integration support, and 24/7 customer service. No credit card is required and the trial can be cancelled at any time.
Moving from Chaport to LiveAgent?
LiveAgent is a help desk solution that connects multiple channels in one interface. Migrate from Chaport to LiveAgent and start gaining business benefits.
Looking to move from LiveChat to LiveAgent?
LiveAgent offers a free assisted migration from LiveChat and will transfer all data safely. A 7 or 30 day free trial is available with no credit card required. Users can choose a name for their LiveAgent subdomain and receive product updates and promotional offers.
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