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Moving from Crisp to LiveAgent?

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Crisp vs LiveAgent comparison

Features	Liveagent Try the best customer support alternative for free! No credit card required.	Crisp
Ticketing Contains a management tool that processes and catalogs customer service requests.	LiveAgent offers ticketing.	Crisp offers ticketing.
Live Chat A real-time chat widget that you can place on any website.	LiveAgent offers Live Chat.	Crisp offers Live Chat.
Call Center A call center that can be used to make and receive calls using automatic call distribution.	LiveAgent offers Call Center.	Crisp offers Call Center.
Self-Service A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.	LiveAgent offers Self-Service portal.	Crisp offers self-service portal.
Facebook A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.	LiveAgent offers a Facebook integration.	Crisp offers a Facebook integration.
Twitter A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.	LiveAgent offers a Twitter integration.	Crisp offers a Twitter integration.
Instagram An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.	LiveAgent offers an Instagram integration.	Crisp doesn't offer an Instagram integration.
Viber A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.	LiveAgent offers a Viber integration.	Crisp doesn't offer a Viber integration.
WhatsApp WhatsApp integrations with help desks allow users to answer any WhatsApp messages within a multi-channel ticketing system, and treat them just like any other customer support ticket.	LiveAgent offers a WhatsApp integration.	Crisp offers a WhatsApp integration.
Knowledge Base A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.	LiveAgent offers knowledge base.	Crisp offers knowledge base.
Customer Forum An online discussion board for your customers that's located directly within your knowledge base.	LiveAgent offers customer forum.	Crisp doesn't offer customer forum.
Automation and Rules Workflows that you can automate to eliminate repetitive tasks.	LiveAgent offers automation and rules.	Crisp offers automation and rules.
API A set of functions that allow different applications to work together.	LiveAgent offers API functions.	Crisp offers API functions.
Interactive Voice Response (IVR) A technology that allows incoming callers to navigate a phone system before talking to a human operator.	LiveAgent offers IVR features.	Crisp doesn't offer IVR features.
Video Calls A call that contains video, similar to Skype, Zoom, or Facetime calls.	LiveAgent offers video calls.	Crisp offers video calls.
Unlimited History Tickets don't expire or delete-- you can view them at any time.	LiveAgent offers unlimited history.	Crisp offers unlimited history.
Unlimited Websites You can use the software on an unlimited number of websites.	LiveAgent offers unlimited websites.	Crisp doesn't offer unlimited websites.
Unlimited Chat Buttons You can place an unlimited number of chat buttons on your websites.	LiveAgent offers unlimited chat buttons.	Crisp doesn't offer unlimited chat buttons.
Unlimited Tickets/Mails You can receive an unlimited number of emails and tickets.	LiveAgent offers unlimited tickets/mails.	Crisp offers unlimited tickets/mails.
Unlimited Call Recording Record every call that’s made or received and playback the recording at any time.	LiveAgent offers unlimited call recording.	Crisp doesn't offer unlimited call recording.
Unlimited 24/7 Support Customer support is offered 24/7 without limiting the number of queries you can submit.	LiveAgent offers unlimited 24/7 support.	Crisp offers unlimited 24/7 support.

Transfer your data to LiveAgent

LiveAgent can back you up with its great ticketing system that supports email, live chat, call center, customer portal, knowledge base, and social media – Facebook, Instagram, Twitter, WhatsApp, and Viber. Explore our fully featured solution and find out how it can improve your help desk.

Want to migrate your Crisp data yourself?

LiveAgent currently supports a number of migration plugins for various help desks. Crisp migration plugin is not on our list yet, so if you’re interested let us know and we’ll add it.

What kind of data can I migrate from Crisp?

People

Migrate agents, admins, end users and customers with ease.

Tickets

Migrate tickets, attachments, user fields, and ticket fields.

Migrating from Crisp to LiveAgent?

Below we’ve outlined the key perks our customers enjoy once they migrate their data from Crisp to LiveAgent.

Stellar customer service

Our agents are ready to assist you with any of your problems 24/7.

Fully featured help desk solution

Our software offers over 179 help desk features, complemented by over 40 integrations.

Significant savings and ROI

LiveAgent offers a forever free plan, as well as three other plans for bargain price.

Multiple supported languages

LiveAgent is available in 43 different language translations (some partial) and supports language adaptable widgets.

Migrate your data from Crisp today

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.

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Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

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Want to migrate from a different live chat software?

Migrate your data from any of the below-listed live chat solution providers for free. Make the switch today. We’ve got you covered.

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