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Migrate from Gorgias to LiveAgent

Are you considering migration from your current help desk software to LiveAgent? Transfer your help desk record, contacts and more into your new help desk software and join LiveAgent community.

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Gorgias vs LiveAgent comparison

Features	Liveagent Try the best customer support alternative for free! No credit card required.	Gorgias
Ticketing Contains a management tool that processes and catalogs customer service requests.	LiveAgent offers ticketing.	Gorgias offers ticketing.
Live Chat A real-time chat widget that you can place on any website.	LiveAgent offers Live Chat.	Gorgias offers Live Chat.
Call Center A call center that can be used to make and receive calls using automatic call distribution.	LiveAgent offers Call Center.	Gorgias offers Call Center.
Self-Service A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.	LiveAgent offers Self-Service portal.	Gorgias doesn't offer self-service portal.
Facebook A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.	LiveAgent offers a Facebook integration.	Gorgias offers a Facebook integration.
Twitter A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.	LiveAgent offers a Twitter integration.	Gorgias doesn't offer a Twitter integration.
Instagram An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.	LiveAgent offers an Instagram integration.	Gorgias offers an Instagram integration.
Viber A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.	LiveAgent offers a Viber integration.	Gorgias doesn't offer a Viber integration.
WhatsApp WhatsApp integrations with help desks allow users to answer any WhatsApp messages within a multi-channel ticketing system, and treat them just like any other customer support ticket.	LiveAgent offers a WhatsApp integration.	Gorgias offers a WhatsApp integration.
Knowledge Base A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.	LiveAgent offers knowledge base.	Gorgias doesn't offer knowledge base.
Customer Forum An online discussion board for your customers that's located directly within your knowledge base.	LiveAgent offers customer forum.	Gorgias doesn't offer customer forum.
Automation and Rules Workflows that you can automate to eliminate repetitive tasks.	LiveAgent offers automation and rules.	Gorgias offers automation and rules.
API A set of functions that allow different applications to work together.	LiveAgent offers API functions.	Gorgias offers API functions.
Interactive Voice Response (IVR) A technology that allows incoming callers to navigate a phone system before talking to a human operator.	LiveAgent offers IVR features.	Gorgias doesn't offer IVR features.
Video Calls A call that contains video, similar to Skype, Zoom, or Facetime calls.	LiveAgent offers video calls.	Gorgias doesn't offer video calls.
Unlimited History Tickets don't expire or delete-- you can view them at any time.	LiveAgent offers unlimited history.	Gorgias offers unlimited history.
Unlimited Websites You can use the software on an unlimited number of websites.	LiveAgent offers unlimited websites.	Gorgias doesn't offer unlimited websites.
Unlimited Chat Buttons You can place an unlimited number of chat buttons on your websites.	LiveAgent offers unlimited chat buttons.	Gorgias offers unlimited chat buttons.
Unlimited Tickets/Mails You can receive an unlimited number of emails and tickets.	LiveAgent offers unlimited tickets/mails.	Gorgias doesn't offer unlimited tickets/mails.
Unlimited Call Recording Record every call that’s made or received and playback the recording at any time.	LiveAgent offers unlimited call recording.	Gorgias doesn't offer unlimited call recording.
Unlimited 24/7 Support Customer support is offered 24/7 without limiting the number of queries you can submit.	LiveAgent offers unlimited 24/7 support.	Gorgias offers unlimited 24/7 support.

Migrate from Gorgias to LiveAgent

If you would like to migrate your support team along with your inbox, history info, agent profiles, knowledge base record, filter data along with everything else into LiveAgent, feel free to do so with our free trial. Just click on the button below.

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What kind of data can you migrate from Gorgias?

People

Migrate your admin, agent profiles and customer profiles.

Tickets

Migrate your tickets along with your ticket history.

Provide the best customer service

Gorgias does its job wonderfully but not every customer service solution is for everyone. Try support desk migration to LiveAgent and see if it’s the right fit for your support staff and if they can provide better customer experience with our customer service software.

LiveAgent offers a reliable toolset, plenty of support channels, useful features and plenty of integrations for your team members. Take advantage of integrations and features like Facebook, Instagram, Shopify, video calls, ticket history, live chat feature or knowledge base history. Join our community with great customer experience and jumpstart your migration project today.

Benefits of data transfer to LiveAgent

Stellar customer service

24/7 customer support for new and existing customer, it won’t let you down when you need it

Fully featured customer service software

Online tools, features and integrations to make your support department an efficient support department.

Return on investment

Turn incoming calls from customers into return on investment. Great support means better sales.

Multiple supported languages

Your online support center can speak your language and the language of your customers.

Ready for your help desk migration?

Try us out for free or migrate your data. Join LiveAgent’s happy customer community.

Click the button below for a free trial or contact us if you’re interested in a migration plugin. We don’t have one yet but we will add it to our list.

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