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Migrate from Gorgias to LiveAgent
Are you considering migration from your current help desk software to LiveAgent? Transfer your help desk record, contacts and more into your new help desk software and join LiveAgent community.
Gorgias vs LiveAgent comparison
| Features | Liveagent
Try the best customer support alternative for free! No credit card required.
|
Gorgias
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|---|---|---|
| Ticketing
Contains a management tool that processes and catalogs customer service requests.
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LiveAgent offers ticketing.
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Gorgias offers ticketing.
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| Live Chat
A real-time chat widget that you can place on any website.
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LiveAgent offers Live Chat.
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Gorgias offers Live Chat.
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| Call Center
A call center that can be used to make and receive calls using automatic call distribution.
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LiveAgent offers Call Center.
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Gorgias offers Call Center.
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| Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
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LiveAgent offers Self-Service portal.
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Gorgias doesn't offer self-service portal.
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| Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers a Facebook integration.
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Gorgias offers a Facebook integration.
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| Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
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LiveAgent offers a Twitter integration.
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Gorgias doesn't offer a Twitter integration.
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| Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers an Instagram integration.
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Gorgias offers an Instagram integration.
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| Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
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LiveAgent offers a Viber integration.
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Gorgias doesn't offer a Viber integration.
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| WhatsApp
WhatsApp integrations with help desks allow users to answer any WhatsApp messages within a multi-channel ticketing system, and treat them just like any other customer support ticket.
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LiveAgent offers a WhatsApp integration.
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Gorgias offers a WhatsApp integration.
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| Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
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LiveAgent offers knowledge base.
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Gorgias doesn't offer knowledge base.
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| Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
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LiveAgent offers customer forum.
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Gorgias doesn't offer customer forum.
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| Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
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LiveAgent offers automation and rules.
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Gorgias offers automation and rules.
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| API
A set of functions that allow different applications to work together.
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LiveAgent offers API functions.
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Gorgias offers API functions.
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| Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
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LiveAgent offers IVR features.
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Gorgias doesn't offer IVR features.
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| Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
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LiveAgent offers video calls.
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Gorgias doesn't offer video calls.
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| Unlimited History
Tickets don't expire or delete-- you can view them at any time.
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LiveAgent offers unlimited history.
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Gorgias offers unlimited history.
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| Unlimited Websites
You can use the software on an unlimited number of websites.
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LiveAgent offers unlimited websites.
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Gorgias doesn't offer unlimited websites.
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| Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
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LiveAgent offers unlimited chat buttons.
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Gorgias offers unlimited chat buttons.
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| Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
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LiveAgent offers unlimited tickets/mails.
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Gorgias doesn't offer unlimited tickets/mails.
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| Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
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LiveAgent offers unlimited call recording.
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Gorgias doesn't offer unlimited call recording.
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| Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
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LiveAgent offers unlimited 24/7 support.
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Gorgias offers unlimited 24/7 support.
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Migrate from Gorgias to LiveAgent
If you would like to migrate your support team along with your inbox, history info, agent profiles, knowledge base record, filter data along with everything else into LiveAgent, feel free to do so with our free trial. Just click on the button below.
What kind of data can you migrate from Gorgias?
Tags
Migrate tags and departments.
Provide the best customer service
Gorgias does its job wonderfully but not every customer service solution is for everyone. Try support desk migration to LiveAgent and see if it’s the right fit for your support staff and if they can provide better customer experience with our customer service software.
LiveAgent offers a reliable toolset, plenty of support channels, useful features and plenty of integrations for your team members. Take advantage of integrations and features like Facebook, Instagram, Shopify, video calls, ticket history, live chat feature or knowledge base history. Join our community with great customer experience and jumpstart your migration project today.
Benefits of data transfer to LiveAgent
Stellar customer service
24/7 customer support for new and existing customer, it won’t let you down when you need it
Fully featured customer service software
Online tools, features and integrations to make your support department an efficient support department.
Return on investment
Turn incoming calls from customers into return on investment. Great support means better sales.
Multiple supported languages
Your online support center can speak your language and the language of your customers.
Ready for your help desk migration?
Try us out for free or migrate your data. Join LiveAgent’s happy customer community.
Click the button below for a free trial or contact us if you’re interested in a migration plugin. We don’t have one yet but we will add it to our list.
What our existing customers say about us
You Will Be in Good Hands!
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
Migrating from different customer service software?
Migrate your data from any of the below-listed help desk solution providers for free. Make the switch today. We’ve got you covered.
FAQ
How can you migrate from Gorgias to LiveAgent?
To migrate from Gorgias to LiveAgent, feel free to use third party service or a manual data transfer.
What data can you migrate from Gorgias to LiveAgent?
Your business can migrate data such as tickets, admins, agents, customer information, tags, attachments, and more from Gorgias to LiveAgent.
Migrate your data from CallHub to LiveAgent
LiveAgent offers a call center solution with features such as email, live chat, customer portal, and social media integration. By migrating from CallHub to LiveAgent, users can gain access to state-of-the-art ticketing systems and experience the benefits of using LiveAgent. A free trial is available for 7 or 30 days with no setup fee, customer service available 24/7, and no credit card required.
Upgrade your customer support with LiveAgent's ticketing-based help desk system that offers integration with Viber and WhatsApp, a knowledge base, customer forum, automation and rules, API functions, IVR features, unlimited history, chat buttons and tickets, call recordings, and 24/7 support. Migrate today and incorporate email, live chat, call center, customer portal, knowledge base, and social media channels. LiveAgent also offers migration plugins for various software. Stay tuned for the LiveHelpNow migration plugin.
The text is about LiveAgent, a customer service software company that offers features such as VoIP phone systems, self-service software, inbound call center software, complaint management system, client portal software, email management software, and help desk software for startups. The company also provides data migration and support services, and has won awards and certificates. Users can sign up for a free trial and receive updates and discounts through the company's newsletter. The text also includes sales contacts, a schedule for demos, and a contact form for further inquiries.
LiveAgent is a top-rated help desk software for SMBs that offers language adaptable widgets and data migration from LiveChat. It has a variety of affordable plans with features such as unlimited ticket history, multiple email addresses, live chat buttons, and WhatsApp integration. A 14-day trial is available with no credit card required. Join top companies like Huawei, BMW, Yamaha, and Oxford University in providing world-class customer support.
LiveAgent offers a wide range of integrations with social media platforms, such as Twitter, Facebook, Instagram, Viber, and WhatsApp. These integrations help users to manage all comments, mentions, and messages from different platforms in one place. LiveAgent also provides unlimited history, websites, chat buttons, and tickets/mails, as well as automation and rules, API functions, IVR features, video calls, a self-service portal, and a call center. Additionally, LiveAgent offers customer forum and knowledge base. Compared to LiveAgent, Customerly has some limitations in terms of social media integrations, call center, API functions, and unlimited call recording. However, Customerly also provides some useful features such as ticketing and live chat.
LiveAgent has been endorsed by several users who have experienced improved communication with customers and increased customer satisfaction and sales. The platform also empowers agents to provide better and more accurate support. Huawei, BMW, Yamaha, and O2 are among the companies that have utilized LiveAgent's services. The platform offers a free 14-day trial and data migration from other help desk solutions.
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