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Migrating from Helprace?

Are you considering migration from Helprace to a different help desk software?

Migrate from Helprace to LiveAgent quickly, safely and effectively and get access to all our cool tools and features. Our support team can help you migrate from Helprace with no extra charge and with your data intact.

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A complimentary Helprace migration

Helprace is a great customer service software solution serving many businesses worldwide but we understand that not every solution is the right choice for every business. Have you tried LiveAgent as your next go to software for providing excellent customer experience?

Switch to a different ticketing system and migrate from Helprace today. Select the data you need and contact our customer service team to discuss your migration. It’s on us, so you don’t have to pay a dime. And if you first one to see what can LiveAgent do, hit the button down below and get the full experience of our customer service solution. 

What kind of data can you migrate from Helprace?



Migrate your admin, agent profiles and customer profiles

Mail envelope


Migrate your tickets along with your ticket history



Migrate tags and departments

customer feedback satisfaction rewards


Migrate feedback containing customer experience

Migrate and experience our tools in action

Ticketing system, email accounts and knowledge base are just the beginning when you switch to LiveAgent. Get done more with the right tools.

You can get a super fast live chat widget, reliable call center and social media integrations like Facebook Messenger, Instagram or Viber. All of this goes along with besides ticket system, email integrations and knowledge base. All you need to do is pick the right plan and choose which tools you want to use. After you do so, you can go even further and take advantage of advanced features and plenty of integrations that make your workflow faster and more efficient. 


liveagent tools

Have a look at some of our tools

get inspired

Customer service is our specialty

Great software with great tools can make work easier for your customer support agents and in turn make your customers more satisfied. A satisfied customer equals larger profits and increased loyalty.

In order to make a great customer support tool, a company should know how to provide great support for their customers. That’s why we offer a 24/7 customer support for all of our clients. Contact us anytime you need help with your software or just want to get some information.


3,000+ Trustpilot | GetApp | G2 crowd reviews

Here's what good customer experience looks like

  • Roman Bosch

    Roman Bosch


    It’s a pleasure to have a great portal that improves our customer service.

  • christine preusler

    Christine Preusler


    LiveAgent empowers our agents to provide better, faster, and more accurate support.

  • Karl Dieterich

    Karl Dieterich


    LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.

  • Hendrik Henze

    Hendrik Henze

    HEWO Internetmarketing

    We have been using LiveAgent since August and we are really satisfied with it.

  • Razvan Sava

    Razvan Sava

    Webmaster Deals

    Since we are using LiveAgent our response time increased by 60%.

  • Taras Baca

    Taras Baca


    Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.

  • user testimonials

    Andrej Ftomin

    TAZAR Group

    I have to say, I have never experienced such a professional customer approach.

  • Matt Janaway

    Matt Janaway

    The Workplace Depot

    We find LiveAgent to be the best live chat solution by far.

  • Viviane Carter

    Viviane Carter

    CSI Products

    We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.

  • Christian Lange

    Christian Lange


    With LiveAgent we’re able to give our customers support wherever they are.

  • Jens Malmqvist

    Jens Malmqvist


    I can recommend LiveAgent to anyone interested in making their customer service better and more effective.

  • user testimonials

    Catana Alexandru


    I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.

  • JanWienk

    Jan Wienk

    All British Casino

    With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates.

  • Allan Bjerkan

    Allan Bjerkan

    Norske Automaten

    LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business!

  • Sissy Böttcher

    Sissy Böttcher

    Study Portals

    We like it because it is easy to use and offers great functionality, such as useful reporting features.

  • Peter Koning

    Peter Koning


    We love LiveAgent - it makes supporting our customers easy.

  • user testimonials

    Aranzazu F


    We like to offer our customers the best support experience. That’s why we chose LiveAgent.

  • Rick Nuske

    Rick Nuske


    From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.

  • Vojtech Kelecsenyi

    Vojtech Kelecsenyi


    LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.

  • Rafael Kobalyan

    Rafael Kobalyan


    Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.

  • Martin Drugaj

    Martin Drugaj


    We’ve been using LiveAgent since 2013. We can't imagine working without it.

  • Ivan Golubović

    Ivan Golubović


    It's a cost-effective solution that can help you with a large amount of support requests via different channels.

  • user testimonials

    Rustem Gimaev

    Antalya Consulting Language Center

    Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.

  • Randy Bryan

    Randy Bryan


    LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...

  • Timothy G. Keys

    Timothy G. Keys

    Marietta Corporation

    I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.

  • user testimonials

    Mihaela Teodorescu


    The support team always responded promptly with quick to implement solutions.

  • Hilda Andrejkovičová

    Hilda Andrejkovičová


    It helps us categorize the nature of the tickets and statistically track what our clients need most.

  • user testimonials

    Alexandra Danišová


    We see LiveAgent as a great tool for communicating with customers.

  • user testimonials

    Samuel Smahel


    LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.

  • David Chandler

    David Chandler


    Simply put - LiveAgent beats everything out there at this, or even higher, price-points.

Ready to migrate to LiveAgent?

Create your free 14-day trial and switch to LiveAgent today. Click on the button below or contact us to find out more about Helprace migration.

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You Will Be in Good Hands!​

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

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