Are you considering migration from Helprace to a different help desk software? Migrate from Helprace to LiveAgent quickly and get access to a fully featured help desk system that can help you provide amazing customer support.
Feature | LiveAgent | Helprace |
---|---|---|
Ticketing | ✅Yes | ✅Yes |
Live Chat | ✅Yes | ❌No |
Call Center | ✅Yes | ❌No |
Self-Service | ✅Yes | ✅Yes |
✅Yes | ❌No | |
✅Yes | ❌No | |
✅Yes | ❌No | |
Viber | ✅Yes | ❌No |
✅Yes | ✅Yes | |
Knowledge Base | ✅Yes | ✅Yes |
Customer Forum | ✅Yes | ✅Yes |
Automation and Rules | ✅Yes | ✅Yes |
API | ✅Yes | ✅Yes |
Interactive Voice Response (IVR) | ✅Yes | ❌No |
Video Calls | ✅Yes | ❌No |
Unlimited History | ✅Yes | ✅Yes |
Unlimited Websites | ✅Yes | ✅Yes |
Unlimited Chat Buttons | ✅Yes | ❌No |
Unlimited Tickets/Mails | ✅Yes | ✅Yes |
Unlimited Call Recording | ✅Yes | ❌No |
Unlimited 24/7 Support | ✅Yes | ✅Yes |
Helprace is a great customer service software solution serving many businesses worldwide but we understand that not every solution is the right choice for every business. Have you tried LiveAgent as your next go to software for providing excellent customer experience?
Switch to a different ticketing system and migrate from Helprace today. Select the data you need and migrate today. And if you first want to see what can LiveAgent do, hit the button down below and get the full experience of our customer service solution.
Migrate your admin, agent profiles and customer profiles
Migrate your tickets along with your ticket history
Migrate tags and departments
Ticketing system, email accounts and knowledge base are just the beginning when you switch to LiveAgent. Get done more with the right tools.
You can get a super fast live chat widget, reliable call center and social media integrations like Facebook Messenger, Instagram, WhatsApp or Viber. All of this goes along with ticket system, email integrations and knowledge base. All you need to do is pick the right plan and choose which tools you want to use. After you do so, you can go even further and take advantage of advanced features and plenty of integrations that make your workflow faster and more efficient.
Great software with great tools can make work easier for your customer support agents and in turn make your customers more satisfied. A satisfied customer equals larger profits and increased loyalty.
In order to make a great customer support tool, a company should know how to provide great support for their customers. That’s why we offer a 24/7 customer support for all of our clients. Contact us anytime you need help with your software or just want to get some information.
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Create your free 30-day trial and switch to LiveAgent today. Click on the button below or contact us to find out more about Helprace migration.
Migrate your data from any of the below-listed help desk solution providers for free. Make the switch today. We’ve got you covered.
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Join our community of happy clients and provide excellent customer support with LiveAgent.
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