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Language switcher

–Hidden comment

Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

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Moving from Chaport to LiveAgent?

If you’re planning to switch to LiveAgent and migrate your data from Chaport, reach out to us. Our support agents will gladly help you migrate your data for you – free of charge!

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Chaport vs LiveAgent comparison

Features Liveagent Chaport
Ticketing
Contains a management tool that processes and catalogs customer service requests.
LiveAgent offers ticketing in Ticket plan for $15/agent/month.
Chaport offers ticketing in plan for $19/agent/month.
Live Chat
A real-time chat widget that you can place on any website.
LiveAgent offers Live Chat in Ticket+Chat plan for $29/agent/month.
Chaport offers Live Chat in plan for $19/agent/month.
Call Center
A call center that can be used to make and receive calls using automatic call distribution.
LiveAgent offers Call Center
Chaport doesn't offer Call Center.
Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
LiveAgent offers Self-Service.
Chaport doesn't offer Self-Service.
Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers a Facebook integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
Chaport offers a Facebook integration in plan for $19/agent/month.
Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
LiveAgent offers a Twitter integration.
Chaport doesn't offer a Twitter integration.
Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers an Instagram integration.
Chaport doesn't offer an Instagram integration.
Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
LiveAgent offers a Viber integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
Chaport offers a Viber integration in plan for $19/agent/month.
Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
LiveAgent offers knowledge base.
Chaport doesn't offer knowledge base.
Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
LiveAgent offers customer forum.
Chaport doesn't offer customer forum.
Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
LiveAgent offers automation and rules.
Chaport doesn't offer automation and rules.
API
A set of functions that allow different applications to work together.
LiveAgent offers API functions in Ticket plan for $15/agent/month.
Chaport offers API functions in plan for around $19/agent/month.
Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
LiveAgent offers IVR features.
Chaport doesn't offer IVR features.
Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
LiveAgent offers video calls.
Chaport doesn't offer video calls.
Unlimited History
Tickets don't expire or delete-- you can view them at any time.
LiveAgent offers unlimited history in Ticket plan for $15/agent/month.
Chaport offers unlimited history in plan for $29/agent/month.
Unlimited Websites
You can use the software on an unlimited number of websites.
LiveAgent offers unlimited websites in Ticket plan for $15/agent/month.
Chaport offers unlimited websites in plan for $19/agent/month.
Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
LiveAgent offers unlimited chat buttons in Ticket+Chat plan for $29/agent/month.
Chaport offers unlimited chat buttons in plan for $19/agent/month.
Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
LiveAgent offers unlimited tickets/mails in Ticket plan for $15/agent/month.
Chaport offers unlimited tickets/mails in plan for $19/agent/month.
Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
LiveAgent offers unlimited call recording.
Chaport doesn't offer unlimited call recording.
Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
LiveAgent offers unlimited 24/7 support.
Chaport doesn't offer unlimited 24/7 support.
Data migration from one solution to another

We'll migrate your data for free

Relax and take a break while we take care of your data. It doesn’t cost you anything and your data gets transferred from Chaport to LiveAgent in no time. Reach out to us and discuss migration with our support specialists.

Would you like to migrate on your own?

We are currently working on a Chaport migration plugin. Stay tuned for more information.

Migrate data to LiveAgent on your own

What kind of data can I migrate from Chaport?

Customers icon

People

Migrate agents, admins, end users and customers with ease.

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Tags

Migrate all your department and ticket tags.

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Tickets

Migrate tickets, attachments, user fields, and ticket fields.

Ready to migrate from Chaport to LiveAgent?

Have a look at some perks you get when you make a switch to LiveAgent

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Outstanding customer service

24/7 support from our agents. We’re there whenever you need us.

Ultimate omni-channel help desk software experience

Ultimate help desk solution

Useful tools, more than 175 features and over 40 integrations. We have everything you need.

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Increase savings and ROI

Get LiveAgent free forever or choose one of our three paid plans.

Choose your preferred language

Choose your language

Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.

Migrate your data from Chaport today

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.

Ticket+Chat

Ticket+Chat

Ideal for small to medium sized businesses

$29/mo
Ticket+Chat

All-Inclusive

Ideal for businesses of all sizes and large companies

$39/mo

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

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FAQ

How can you migrate from Chaport to LiveAgent?

To migrate from Chaport to LiveAgent, feel free to contact our support for assistance or use a free migration plugin.

What data can you migrate from Chaport to LiveAgent?

Your business can migrate data such as tickets, admins, agents, customer information, tags, attachments, and more from Chaport to LiveAgent.

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