Switch to LiveAgent & we’ll migrate your data from Kayako for free.
- ✓ No setup fee
- ✓ Customer service 24/7
- ✓ No credit card required
- ✓ Cancel any time
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Moving over from Kayako?
LiveAgent offers a free Kayako migration that’s fully executed by our technical support staff. We will transfer all your data from Kayako into LiveAgent quickly, securely, and above all — free of charge! Contact us to begin your data migration today.
Migrating from Kayako Classic? Contact us and discuss migration options with our support staff.
Kayako vs LiveAgent comparison
| Features | Liveagent
Try the best self-service support alternative for free! No credit card required.
|
Competitor
|
|---|---|---|
| Overall rating
Overall software ratings from verified users on Capterra.
|
4.7
Received an overall rating of 4.7 out of 5 by verified users on Capterra.
|
4.0
Received an overall rating of 4.0 out of 5 by verified users on Capterra.
|
| Ease of use
Ease of use ratings from verified users on Capterra.
|
4.6
Rated 4.6 out of 5 for ease of use by verified users on Capterra.
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3.9
Rated 3.9 out of 5 for ease of use by verified users on Capterra.
|
| Customer service
Customer support ratings from verified users on Capterra.
|
4.7
Rated 4.7 out of 5 for customer support by verified users on Capterra.
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3.8
Rated 3.8 out of 5 for customer support by verified users on Capterra.
|
| Value for money
Price to value ratings from verified users on Capterra.
|
4.7
Rated 4.7 out of 5 for product value vs price by verified users on Capterra.
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3.8
Rated 3.8 out of 5 for product value vs price by verified users on Capterra.
|
| Price
Software price in USD per agent per month.
|
$9/month/agent
Price in USD per agent per month.
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$15/month/agent
Price in USD per agent per month.
|
| Alerts / escalations
Alerts and escalations for tickets and SLAs based on priority and pre-defined conditions.
|
Offers alerts and escalations.
|
Offers alerts and escalations.
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| Automated routing
Automated ticket routing to specific departments and agents based on pre-defined conditions.
|
Offers automated routing.
|
Offers automated routing.
|
| Call center Management
A centralized dashboard for making, receiving, and managing calls.
|
Offers call center management.
|
Offers call center management.
|
| Queue management
A system that is used to manage call queues.
|
Offers queue management.
|
Offers queue management.
|
| Email management
The ability to connect the ticketing software with multiple email addresses in order to receive, answer, and write emails directly from the software.
|
Offers email management.
|
Offers email management.
|
| Performance metrics
Track your website visitor's behavior. See how long they're browsing your site, or which site they're on.
|
Offers performance metrics.
|
Offers performance metrics.
|
| Knowledge base management
A feature that allows users to create and manage comprehensive knowledge repositories.
|
Offers knowledge base management.
|
Offers knowledge base management.
|
| Multi-Channel communication
Connects with multiple lines of communication (such as email, live chat, a call center, or social media) to streamline all messages, and allow users to respond to them from the ticketing software.
|
Offers multi-channel communication.
|
Offers multi-channel communication.
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| Real-time chat
A native live chat widget that can be deployed on your site and used for real-time communication with your website visitors.
|
Offers real-time chat.
|
Offers real-time chat.
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| Reporting/Analytics
An analytics dashboard that enables users to generate performance reports.
|
Offers reporting/analytics.
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Does not offer reporting/analytics.
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| Self-service portal
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
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Offers a self-service portal.
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Offers a self-service portal.
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| Service Level Agreement (SLA) management
A feature that enables you to manage and monitor SLA logs, SLA compliance, and more.
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Offers service level agreement (SLA) management.
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Offers service level agreement (SLA) management.
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| Social media integration
Integrations with popular social networks such as Facebook.
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Offers social media integrations.
|
Offers social media integrations.
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| Ticket management
Manage tickets with ticket transfers, ticket merging, splitting, marking as spam, snoozing, and more.
|
Offers ticket management.
|
Offers ticket management.
|
| Workflow management
Automation rules that can be implemented to speed up customer support processes.
|
Offers workflow management.
|
Offers workflow management.
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Let us do the heavy lifting for you
Reach out to us via live chat or e-mail to let us know that you’d like to migrate your data from Kayako to LiveAgent. We will securely migrate all your data free of charge. Meanwhile, you can sit back, relax, and enjoy a cup of coffee.
Migrate easily with our plugin
If you’d like to migrate your Kayako data into LiveAgent yourself, contact us via live chat or email. We can show you how our migration plugin works and what type of data can it migrate for you. You can also try it yourself in the plugin section of our software.
What data can I migrate from Kayako?
People
Easily migrate agents, admins, end users and customers.
Tags
Migrate all your department and ticket tags.
Ready to migrate from Kayako?
Below we’ve outlined the key perks our customers enjoy once they migrate their data from Kayako to LiveAgent.
Stellar customer service
Our agents are ready to assist you with any of your problems 24/7.
Fully featured help desk solution
Our software offers over 179 help desk features, complemented by over 40 integrations.
Significant savings and ROI
LiveAgent offers a forever free plan, as well as three other plans for bargain price.
Multiple supported languages
LiveAgent is available in 43 different language translations (some partial) and supports language adaptable widgets.
Migrate your data from Kayako today
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.
Small business
- Unlimited ticket history
- 3 email addresses
- 3 contact forms
- 1 API key
Medium business
- Everything in Small, plus
- 10 email addresses
- 3 live chat buttons
- Departments management
Large business
- Everything in Medium plus
- 40 email addresses
- 10 live chat buttons
Free
- 7 days ticket history
- 1 email address
- 1 chat button
- 1 contact form
You Will Be in Good Hands!
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
Migrating from different help desk software?
Migrate your data from any of the below-listed help desk solution providers for free. Make the switch today. We’ve got you covered.
FAQ
How can you migrate from Kayako to LiveAgent?
To migrate from Kayako to LiveAgent, feel free to contact our support for assistance or use a free migration plugin.
What data can you migrate from Kayako to LiveAgent?
Your business can migrate data such as tickets, admins, agents, customer information, tags, attachments, and more from Kayako to LiveAgent.
Migrating from HelpCrunch to LiveAgent?
Migrate from HelpCrunch to LiveAgent and access a help desk solution with fully-featured call center capabilities for a fair price. LiveAgent call center offers Interactive voice response, video calls, unlimited call recordings and much more. Start a free trial for 7 or 30 days with no credit card required and use your company email to get a 30-day trial for free.
Moving from TeamSupport to LiveAgent?
LiveAgent is a help desk software with over 175 features and 40 integrations. It offers language adaptable widgets and supports 43 different translations. Customers can try it for free for 14 days with no credit card required. The software is highly reviewed, with Huawei, BMW, Yamaha, and Oxford University among its clients. It offers various pricing plans for small, medium, and large businesses, with a free option available for the first 7 days. Customers can migrate their data from Teamsupport.
LiveAgent offers a data migration service from Olark to their help desk software. They provide a free trial for 7 or 30 days with no setup fee and 24/7 customer service. No credit card is required and users can cancel at any time. The software aims to improve customer relationships by offering improved customer service.
Moving from Drift to LiveAgent?
LiveAgent is offering a trial for businesses who want to switch from Drift to their ticketing system, integration support, and 24/7 customer service. No credit card is required and the trial can be cancelled at any time.
Moving from Chaport to LiveAgent?
LiveAgent is a help desk solution that connects multiple channels in one interface. Migrate from Chaport to LiveAgent and start gaining business benefits.
LiveAgent, a customer service software, offers migration plugins to transfer data from other help desk software. The plugins cover various software options and can transfer tickets, contacts, agents, tags, feedback, and departments. LiveAgent also provides a ban IP feature to block spammers. Additionally, LiveAgent builds a dashboard for new sign-ups after installation and sends login details to the user's mailbox. Users can start a free trial and subscribe to LiveAgent's newsletter for updates and discounts.
We appreciate your recent sign up for a LiveAgent.
A message will be sent to your email address containing login details, right after your account is installed.
If you wait for a while, after installation is complete you will be able to access your account directly from here.
After the process is over, we will send the login details to your mailbox.
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