Say goodbye to slow, subpar software

Switch to LiveAgent & we’ll migrate your data from Kayako for free.

  • ✓ No setup fee    
  • Customer service 24/7    
  • ✓ No credit card required    
  • ✓ Cancel any time
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Moving over from Kayako?

LiveAgent offers a free Kayako migration that’s fully executed by our technical support staff. We will transfer all your data from Kayako into LiveAgent quickly, securely, and above all — free of charge! Contact us to begin your data migration today.

Migrating from Kayako Classic? Contact us and discuss migration options with our support staff.

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  • LiveAgent badge - Captera shortlist 2023
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Kayako vs LiveAgent comparison

Features Liveagent Competitor
Overall rating
Overall software ratings from verified users on Capterra.
Received an overall rating of 4.7 out of 5 by verified users on Capterra.
Received an overall rating of 4.0 out of 5 by verified users on Capterra.
Ease of use
Ease of use ratings from verified users on Capterra.
Rated 4.6 out of 5 for ease of use by verified users on Capterra.
Rated 3.9 out of 5 for ease of use by verified users on Capterra.
Customer service
Customer support ratings from verified users on Capterra.
Rated 4.7 out of 5 for customer support by verified users on Capterra.
Rated 3.8 out of 5 for customer support by verified users on Capterra.
Value for money
Price to value ratings from verified users on Capterra.
Rated 4.7 out of 5 for product value vs price by verified users on Capterra.
Rated 3.8 out of 5 for product value vs price by verified users on Capterra.
Software price in USD per agent per month.
$9/month/agent Price in USD per agent per month.
$15/month/agent Price in USD per agent per month.
Alerts / escalations
Alerts and escalations for tickets and SLAs based on priority and pre-defined conditions.
Offers alerts and escalations.
Offers alerts and escalations.
Automated routing
Automated ticket routing to specific departments and agents based on pre-defined conditions.
Offers automated routing.
Offers automated routing.
Call center Management
A centralized dashboard for making, receiving, and managing calls.
Offers call center management.
Offers call center management.
Queue management
A system that is used to manage call queues.
Offers queue management.
Offers queue management.
Email management
The ability to connect the ticketing software with multiple email addresses in order to receive, answer, and write emails directly from the software.
Offers email management.
Offers email management.
Performance metrics
Track your website visitor's behavior. See how long they're browsing your site, or which site they're on.
Offers performance metrics.
Offers performance metrics.
Knowledge base management
A feature that allows users to create and manage comprehensive knowledge repositories.
Offers knowledge base management.
Offers knowledge base management.
Multi-Channel communication
Connects with multiple lines of communication (such as email, live chat, a call center, or social media) to streamline all messages, and allow users to respond to them from the ticketing software.
Offers multi-channel communication.
Offers multi-channel communication.
Real-time chat
A native live chat widget that can be deployed on your site and used for real-time communication with your website visitors.
Offers real-time chat.
Offers real-time chat.
An analytics dashboard that enables users to generate performance reports.
Offers reporting/analytics.
Does not offer reporting/analytics.
Self-service portal
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
Offers a self-service portal.
Offers a self-service portal.
Service Level Agreement (SLA) management
A feature that enables you to manage and monitor SLA logs, SLA compliance, and more.
Offers service level agreement (SLA) management.
Offers service level agreement (SLA) management.
Social media integration
Integrations with popular social networks such as Facebook.
Offers social media integrations.
Offers social media integrations.
Ticket management
Manage tickets with ticket transfers, ticket merging, splitting, marking as spam, snoozing, and more.
Offers ticket management.
Offers ticket management.
Workflow management
Automation rules that can be implemented to speed up customer support processes.
Offers workflow management.
Offers workflow management.
Data migration from one solution to another

Let us do the heavy lifting for you

Reach out to us via live chat or e-mail to let us know that you’d like to migrate your data from Kayako to LiveAgent. We will securely migrate all your data free of charge. Meanwhile, you can sit back, relax, and enjoy a cup of coffee.

Migrate easily with our plugin

If you’d like to migrate your Kayako data into LiveAgent yourself, contact us via live chat or email. We can show you how our migration plugin works and what type of data can it migrate for you. You can also try it yourself in the plugin section of our software.

Migrate data to LiveAgent on your own

What data can I migrate from Kayako?


Easily migrate agents, admins, end users and customers.


Migrate all your department and ticket tags.


Migrate tickets, attachments, user fields, and ticket fields.

Ready to migrate from Kayako?

Below we’ve outlined the key perks our customers enjoy once they migrate their data from Kayako to LiveAgent.

Customer providing review for service on mobile phone

Stellar customer service

Our agents are ready to assist you with any of your problems 24/7.

Ultimate omni-channel help desk software experience

Our software offers over 179 help desk features, complemented by over 40 integrations.

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Significant savings and ROI

LiveAgent offers a forever free plan, as well as three other plans for bargain price.

Multilingual support in LiveAgent

Multiple supported languages

LiveAgent is available in 43 different language translations (some partial) and supports language adaptable widgets.

Migrate your data from Kayako today

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.

30 Day Trial
No Credit Card required
and many more
$9 month

Small business

  • Unlimited ticket history
  • 3 email addresses
  • 3 contact forms
  • 1 API key
$29 month

Medium business

  • Everything in Small, plus
  • 10 email addresses
  • 3 live chat buttons
  • Departments management
$0 month


  • 7 days ticket history
  • 1 email address
  • 1 chat button
  • 1 contact form

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

Try it now for free No Credit Card Required
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VICE Help Desk Contacts

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