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Leaving Intercom?

Migrate your data from Intercom to LiveAgent help desk system and get access to a fully featured multi-channel help desk system. Get access to email, live chat, call center, social media, knowledge base, and customer portal help desk for a fair price.

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Intercom vs LiveAgent comparison

Features Liveagent Intercom
Ticketing
Contains a management tool that processes and catalogs customer service requests.
LiveAgent offers ticketing.
Intercom offers ticketing.
Live Chat
A real-time chat widget that you can place on any website.
LiveAgent offers Live Chat.
Intercom offers Live Chat.
Call Center
A call center that can be used to make and receive calls using automatic call distribution.
LiveAgent offers Call Center.
Intercom doesn't offer Call Center.
Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
LiveAgent offers Self-Service portal.
Intercom offers self-service portal.
Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers a Facebook integration.
Intercom offers a Facebook integration.
Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
LiveAgent offers a Twitter integration.
Intercom offers a Twitter integration.
Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers a Instagram integration.
Intercom doesn't offer a Instagram integration.
Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
LiveAgent offers a Viber integration.
Intercom doesn't offer a Viber integration.
Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
LiveAgent offers knowledge base.
Intercom offers knowledge base.
Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
LiveAgent offers customer forum.
Intercom offers customer forum.
Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
LiveAgent offers automation and rules.
Intercom offers automation and rules.
API
A set of functions that allow different applications to work together.
LiveAgent offers API functions.
Intercom offers API functions.
Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
LiveAgent offers IVR features.
Intercom doesn't offer IVR features.
Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
LiveAgent offers video calls.
Intercom doesn't offer video calls.
Unlimited History
Tickets don't expire or delete-- you can view them at any time.
LiveAgent offers unlimited history.
Intercom doesn't offer unlimited history.
Unlimited Websites
You can use the software on an unlimited number of websites.
LiveAgent offers unlimited websites.
Intercom offers unlimited websites.
Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
LiveAgent offers unlimited chat buttons.
Intercom doesn't offer unlimited chat buttons.
Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
LiveAgent offers unlimited tickets/mails.
Intercom offers unlimited tickets/mails.
Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
LiveAgent offers unlimited call recording.
Intercom doesn't offer unlimited call recording.
Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
LiveAgent offers unlimited 24/7 support.
Intercom offers unlimited 24/7 support.
Data migration from one solution to another

Migrate to LiveAgent

Browse through our website to get all relevant information about LiveAgent help desk system and see why help desks worldwide choose us. Start your free trial today and get familiar with our customer support solution right away. No credit card information required and no strings attached.

Request a built-in migration plugin

If you’d like to migrate your Intercom data into LiveAgent yourself you can do so at any time. Our developers are working on creating migration plugins for a multitude of help-desk solutions. Intercom isn’t on the list yet, but if you’d like it to be, simply let us know!

Migrate data to LiveAgent on your own

What data can I migrate from Intercom?

Customers icon

People

Easily migrate agents, admins, end users and customers.

dollar ticket

Tags

Migrate all your department and ticket tags.

Email icon

Tickets

Migrate tickets, attachments, user fields, and ticket fields.

Ready to migrate from Intercom?

Below we’ve outlined the key perks our customers enjoy once they migrate their data from Intercom to LiveAgent.

Customer providing review for service on mobile phone

Stellar customer service

Our agents are ready to assist you with any of your problems 24/7.

Ultimate omni-channel help desk software experience

Fully featured help desk solution

Our software offers over 179 help desk features, complemented by over 40 integrations.

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Significant savings and ROI

LiveAgent offers a forever free plan, as well as three other plans for bargain price.

Multilingual support included

Multiple supported languages

LiveAgent is available in 43 different language translations (some partial) and supports language adaptable widgets.

Migrate your data from Intercom today

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.

Ticket

Ticket

For small businesses and professional marketers

$15/mo
Ticket

Ticket+Chat

For medium-sized businesses and professional agencies

$29/mo

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

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FAQ

How can you migrate from Intercom to LiveAgent?

The only way to migrate your data is to do it manually, as we don't have migration plugins or other necessary means to do it for you.

What data can you migrate from Intercom to LiveAgent?

Your business can migrate data such as tickets, admins, agents, customer information, tags, attachments, and more from Intercom to LiveAgent.

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