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Pricing

LiveAgent offers a variety of features for efficient communication with customers. These include canned messages, contacts and groups, predefined answers, chat transcripts, and file sharing over chat. The platform also provides a mobile chat window, chat welcome message setting, and real-time visitors monitor. Users can monitor customer satisfaction with chat satisfaction surveys and agent ratings, and track performance with time tracking. LiveAgent also includes conversation management tools such as custom roles, internal notes, and ticket mass actions. Additionally, users can create departments, use business hours settings, and segment customers by interests or other criteria.

Videos - Liveagent Product Tour

LiveAgent Help is a software solution that streamlines messages from different platforms into a single inbox for improved workflow efficiency and customer satisfaction. It offers a native live chat for customer engagement and monitoring of website behavior to convert visitors into paying customers. LiveAgent Help also provides a virtual call center with advanced features such as attended call transfers, unlimited call recordings, and IVR. A customer portal can also be built and customized with a knowledge base and community forums. The platform has been trusted by companies such as NASCAR and Forbes and offers a free trial.

Blog - News - Twitter Integration Announcement

LiveAgent has implemented a new solution for Twitter integration that allows users to insert their own Twitter API into the platform, avoiding high costs after Twitter's recent API price increase. The solution will be available in the first half of May and LiveAgent's customer support team will provide assistance with implementation. LiveAgent also offers affordable Twitter integration for customer support, and users can try the platform for free. The article also includes related articles on WordPress live chat plugins, customer service email templates, implementing live chat, and email support systems.

LiveAgent Product Tour

LiveAgent Help is a software that simplifies workflow and customer satisfaction by consolidating messages from different platforms into a single inbox. It offers a native live chat and virtual call center with advanced features like attended call transfers, ACD, and unlimited call recordings. LiveAgent Help is trusted by thousands of companies, including NASCAR, USC, Forbes, and Slido. The software features automated ticket routing and a knowledge base for the travel industry. LiveAgent also offers personalized demo calls to help businesses achieve their goals through customer support.

Pricing - Enterprise

LiveAgent provides a comprehensive suite of features to improve customer support. Departments, canned messages, contacts and groups, and predefined answers make ticket routing and response faster and more efficient. Real-time visitors monitor, chat transcripts, and file sharing enhance the customer experience. Time tracking, call queueing, IVR, and call routing improve call center operations. Custom roles, tickets, filters, tags, and notes make managing conversations and interactions more organized. Additionally, LiveAgent provides usage statistics and business hours features.

LiveAgent Pricing

The given text mentions various companies and services. These include FrëschKëscht, Post Affiliate Pro, Zľava Dňa, Websupport, SolidTrust Pay, and Satur. FrëschKëscht started as a school project and has now become a real company thanks to its good customer service. Post Affiliate Pro is a leading affiliate tracking software trusted by over 30k businesses. Zľava Dňa is a Slovakian e-shop offering daily deals with discounts up to 90%. Websupport is the biggest web-hosting provider and domain registrar in Slovakia, the Czech Republic, and Hungary. SolidTrust Pay is an e-wallet and payment services provider. Satur is the largest Slovakian travel agency with over 100 years of experience and many satisfied clients.