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  • ✓ Customer service 24/7    
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Leaving Intercom?

Migrate your data from Intercom to LiveAgent help desk system and get access to a fully featured multi-channel help desk system. Get access to email, live chat, call center, social media, knowledge base, and customer portal help desk for a fair price.

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Intercom vs LiveAgent comparison

Features Liveagent Intercom
Contains a management tool that processes and catalogs customer service requests.
LiveAgent offers ticketing.
Intercom offers ticketing.
Live Chat
A real-time chat widget that you can place on any website.
LiveAgent offers Live Chat.
Intercom offers Live Chat.
Call Center
A call center that can be used to make and receive calls using automatic call distribution.
LiveAgent offers Call Center.
Intercom doesn't offer Call Center.
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
LiveAgent offers Self-Service portal.
Intercom offers self-service portal.
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers a Facebook integration.
Intercom offers a Facebook integration.
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
LiveAgent offers a Twitter integration.
Intercom offers a Twitter integration.
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers a Instagram integration.
Intercom doesn't offer a Instagram integration.
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
LiveAgent offers a Viber integration.
Intercom doesn't offer a Viber integration.
WhatsApp integrations with help desks allow users to answer any WhatsApp messages within a multi-channel ticketing system, and treat them just like any other customer support ticket.
LiveAgent offers a WhatsApp integration.
Intercom offers a WhatsApp integration.
Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
LiveAgent offers knowledge base.
Intercom offers knowledge base.
Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
LiveAgent offers customer forum.
Intercom offers customer forum.
Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
LiveAgent offers automation and rules.
Intercom offers automation and rules.
A set of functions that allow different applications to work together.
LiveAgent offers API functions.
Intercom offers API functions.
Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
LiveAgent offers IVR features.
Intercom doesn't offer IVR features.
Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
LiveAgent offers video calls.
Intercom doesn't offer video calls.
Unlimited History
Tickets don't expire or delete-- you can view them at any time.
LiveAgent offers unlimited history.
Intercom doesn't offer unlimited history.
Unlimited Websites
You can use the software on an unlimited number of websites.
LiveAgent offers unlimited websites.
Intercom offers unlimited websites.
Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
LiveAgent offers unlimited chat buttons.
Intercom doesn't offer unlimited chat buttons.
Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
LiveAgent offers unlimited tickets/mails.
Intercom offers unlimited tickets/mails.
Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
LiveAgent offers unlimited call recording.
Intercom doesn't offer unlimited call recording.
Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
LiveAgent offers unlimited 24/7 support.
Intercom offers unlimited 24/7 support.
Data migration from one solution to another

Migrate to LiveAgent

Browse through our website to get all relevant information about LiveAgent help desk system and see why help desks worldwide choose us as an Intercom alternative. Start your free trial today and get familiar with our customer support solution right away. No credit card information required and no strings attached.

Request a built-in migration plugin

If you’d like to migrate your Intercom data into LiveAgent yourself you can do so at any time. Our developers are working on creating migration plugins for a multitude of help-desk solutions. Intercom isn’t on the list yet, but if you’d like it to be, simply let us know!

Migrate data to LiveAgent on your own

What data can I migrate from Intercom?


Easily migrate agents, admins, end users and customers.


Migrate all your department and ticket tags.


Migrate tickets, attachments, user fields, and ticket fields.

Ready to migrate from Intercom?

Below we’ve outlined the key perks our customers enjoy once they migrate their data from Intercom to LiveAgent.

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Stellar customer service

Our agents are ready to assist you with any of your problems 24/7.

Ultimate omni-channel help desk software experience

Our software offers over 179 help desk features, complemented by over 40 integrations.

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Significant savings and ROI

LiveAgent offers a forever free plan, as well as three other plans for bargain price.

Multilingual support in LiveAgent

Multiple supported languages

LiveAgent is available in 43 different language translations (some partial) and supports language adaptable widgets.

Migrate your data from Intercom today

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.

14 Day Trial
No Credit Card required
and many more
$9 month

Small business

  • Unlimited ticket history
  • 3 email addresses
  • 3 contact forms
  • 1 API key
$29 month

Medium business

  • Everything in Small, plus
  • 10 email addresses
  • 3 live chat buttons
  • Departments management
$0 month


  • 7 days ticket history
  • 1 email address
  • 1 chat button
  • 1 contact form

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

Try it now for free No Credit Card Required


How can you migrate from Intercom to LiveAgent?

The only way to migrate your data is to do it manually, as we don't have migration plugins or other necessary means to do it for you.

What data can you migrate from Intercom to LiveAgent?

Your business can migrate data such as tickets, admins, agents, customer information, tags, attachments, and more from Intercom to LiveAgent.

Related Articles to Intercom migration


LiveAgent offers a variety of features for efficient communication with customers. These include canned messages, contacts and groups, predefined answers, chat transcripts, and file sharing over chat. The platform also provides a mobile chat window, chat welcome message setting, and real-time visitors monitor. Users can monitor customer satisfaction with chat satisfaction surveys and agent ratings, and track performance with time tracking. LiveAgent also includes conversation management tools such as custom roles, internal notes, and ticket mass actions. Additionally, users can create departments, use business hours settings, and segment customers by interests or other criteria.

Videos - Liveagent Product Tour

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LiveAgent Help is a software solution that streamlines messages from different platforms into a single inbox for improved workflow efficiency and customer satisfaction. It offers a native live chat for customer engagement and monitoring of website behavior to convert visitors into paying customers. LiveAgent Help also provides a virtual call center with advanced features such as attended call transfers, unlimited call recordings, and IVR. A customer portal can also be built and customized with a knowledge base and community forums. The platform has been trusted by companies such as NASCAR and Forbes and offers a free trial.

Blog - News - Twitter Integration Announcement

LiveAgent has implemented a new solution for Twitter integration that allows users to insert their own Twitter API into the platform, avoiding high costs after Twitter's recent API price increase. The solution will be available in the first half of May and LiveAgent's customer support team will provide assistance with implementation. LiveAgent also offers affordable Twitter integration for customer support, and users can try the platform for free. The article also includes related articles on WordPress live chat plugins, customer service email templates, implementing live chat, and email support systems.

Videos - Liveagent Product Tour

LiveAgent Product Tour

LiveAgent Help is a software that simplifies workflow and customer satisfaction by consolidating messages from different platforms into a single inbox. It offers a native live chat and virtual call center with advanced features like attended call transfers, ACD, and unlimited call recordings. LiveAgent Help is trusted by thousands of companies, including NASCAR, USC, Forbes, and Slido. The software features automated ticket routing and a knowledge base for the travel industry. LiveAgent also offers personalized demo calls to help businesses achieve their goals through customer support.

Pricing - Enterprise

LiveAgent provides a comprehensive suite of features to improve customer support. Departments, canned messages, contacts and groups, and predefined answers make ticket routing and response faster and more efficient. Real-time visitors monitor, chat transcripts, and file sharing enhance the customer experience. Time tracking, call queueing, IVR, and call routing improve call center operations. Custom roles, tickets, filters, tags, and notes make managing conversations and interactions more organized. Additionally, LiveAgent provides usage statistics and business hours features.

LiveAgent plans start at $9 /agent/mo. Create custom domains, e-mail ticketing, contact forms, automation, SLA, API, forum & knowledge base, iOS & Android apps are all part of full-sized ticketing solution. All features under one roof come at $69 /agent/mo.

LiveAgent Pricing

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