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Looking to migrate from SolarWinds?

SolarWinds is a great piece of software, but we understand you might want to switch to a better fitting solution. Choose LiveAgent and begin your free trial today. Read on further to find out more about LiveAgent’s capabilities.

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What kind of data can you migrate from SolarWinds?

People

Migrate your contacts and agent profiles

Tickets

All of your customer communication in tickets

SolarWinds vs LiveAgent comparison

Feature	LiveAgent	SolarWinds
Ticketing	✅Yes	❌No
Live Chat	✅Yes	❌No
Call Center	✅Yes	❌No
Self-Service	✅Yes	✅Yes
Facebook	✅Yes	❌No
Twitter	✅Yes	❌No
Instagram	✅Yes	❌No
Viber	✅Yes	❌No
WhatsApp	✅Yes	❌No
Knowledge Base	✅Yes	✅Yes
Customer Forum	✅Yes	✅Yes
Automation and Rules	✅Yes	✅Yes
API	✅Yes	✅Yes
Interactive Voice Response (IVR)	✅Yes	❌No
Video Calls	✅Yes	❌No
Unlimited History	✅Yes	✅Yes
Unlimited Websites	✅Yes	❌No
Unlimited Chat Buttons	✅Yes	❌No
Unlimited Tickets/Mails	✅Yes	✅Yes
Unlimited Call Recording	✅Yes	✅Yes
Unlimited 24/7 Support	✅Yes	✅Yes

A complimentary SolarWinds migration

How to get your free migration? It’s quite simple. Just start your free trial and contact our support. There is no need to install products, LiveAgent is a browser-based so you can access it from anywhere and at any time. You can try it now by clicking the button below.

Try it now for free

Benefits of migrating to LiveAgent

Saves time

Improve your workflow with your new toolset and help your customers efficiently

Save money and earn more

Save money with LiveAgent and turn your customers into loyal customers

Improve satisfaction

LiveAgent allows you to help your customers via more channels and always be there for them

Multiple supported languages

LiveAgent speaks a lot of languages so you can feel at home with your help desk

Tools for great workflow

Are you curious about what you can get with our service desk? Our ticketing system handles all incoming emails from your customers. Furthermore, it also handles all of our other tools. We’re talking about our super-fast live chat with chat displayed speeds at 2.5 seconds. There is also a customer portal known as knowledge base, call center support with many options and social media support. You can keep track of Facebook Messenger, Twitter, Instagram, WhatsApp and Viber.

These tools should cover most used ways of communication for you. There is also plenty of features and integrations to help you out further.

Have a look at the toolset

Dashboard

Ticketing

Live chat

Call center

Knowledge base

Dashboard

Ticketing

Live chat

Call center

Knowledge base

Get top notch support

To provide good support for your customers, you should be backed up by great support yourself. We offer 24/7 support for our customers.

We’re always there for you, from platform migration to supporting you while you’re using our product. Contact us any way you want, whether it’s email, live chat or calls. Just let us know and we can help you with any problems. We’re using the same product as our clients after all, so we know exactly what to do. Our customers are satisfied with LiveAgent, so why not join them?

I want to be a happy customer

3,000+ Trustpilot | GetApp | G2 crowd reviews

What our customers say about us

What our existing customers say about us

It’s a pleasure to have a great portal that improves our customer service.
Roman Bosch , Partly
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Since we are using LiveAgent our response time improved by 60%.
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Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.
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I have to say, I have never experienced such a professional customer approach.
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We find LiveAgent to be the best live chat solution by far.
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I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.
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From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.
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Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.
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It's a cost-effective solution that can help you with a large amount of support requests via different channels.
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Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.
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Timothy G. Keys , Marietta Corporation
The support team always responded promptly with quick to implement solutions.
Mihaela Teodorescu , eFortuna
It helps us categorize the nature of the tickets and statistically track what our clients need most.
Hilda Andrejkovičová , TrustPay
We see LiveAgent as a great tool for communicating with customers.
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LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.
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Simply put - LiveAgent beats everything out there at this, or even higher, price-points.
David Chandler , Volterman

Migrating from different software?

Migrate your data from any of the below-listed software solution providers for free. Make the switch today. We’ve got you covered.

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