Looking to migrate from SolarWinds?

SolarWinds is a great piece of software, but we understand you might want to switch to a better fitting solution. Choose LiveAgent and being your free trial today. 

If you’ll consider is us worthy, we can help you import your data into a new help desk solution. Choose LiveAgent and get a free data migration with your new ultimate customer service solution. Read on further to find out more about LiveAgent’s capabilities. 

What kind of data can you migrate from SolarWinds?

Supervisor

People

Migrate your contacts and agent profiles

Support ticket

Tickets

All of your customer communication in tickets

Tags

Tags

Migrate important tags

customer feedback satisfaction rewards

Feedback

Take your customer feedback

Maximum queue time

A complimentary SolarWinds migration

The migration process is on us so you don’t have to pay a thing. Our support team will gladly help you with your migration so you can sit back, relax and we’ll let you know when you’re ready to use your new customer service software. 

How to get your free migration? It’s quite simple. Just start your free trial and contact our support. There is no need to install products, LiveAgent is a browser-based so you can access it from anywhere and at any time. You can try it now by clicking the button below. 

Benefits of migrating to LiveAgent

On time resolution

Saves time

Improve your workflow with your new toolset and help your customers efficiently

Reports

Save money and earn more

Save money with LiveAgent and turn your customers into loyal customers

Satisfaction prediction scores

Improve satisfaction

LiveAgent allows you to help your customers via more channels and always be there for them

Sandbox

Multiple supported languages

LiveAgent speaks a lot of languages so you can feel at home with your help desk

Tools for great workflow

Are you curious about what you can get with our service desk? Our ticketing system handles all incoming emails from your customers. Furthermore, it also handles all of our other tools. We’re talking about our super-fast live chat with chat displayed speeds at 2.5 seconds. There is also a customer portal known as knowledge base, call center support with many options and social media support. You can keep track of Facebook Messenger, Twitter, Instagram and Viber. 

These tools should cover most used ways of communication for you. There is also plenty of features and integrations to help you out further. 

increase availability

Have a look at the toolset

 

LiveAgent-help-desk-software-Dashboard-1

 

LiveAgent-help-desk-system-All-tickets

 

Solarwinds migration

 

call-center-overview-liveagent

Create customer forum - LiveAgent

 

get inspired

Get top notch support

To provide good support for your customers, you should be backed up by great support yourself. We offer 24/7 support for our customers.

We’re always there for you, from platform migration to supporting you while you’re using our product. Contact us any way you want, whether it’s email, live chat or calls. Just let us know and we can help you with any problems. We’re using the same product as our clients after all, so we know exactly what to do. Our customers are satisfied with LiveAgent, so why not join them? 

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What our customers say about us

Roman Bosch

Roman Bosch

Partly

It’s a pleasure to have a great portal that improves our customer service.

christine preusler

Christine Preusler

HostingAdvice

LiveAgent empowers our agents to provide better, faster, and more accurate support.

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Covomo

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Hendrik Henze

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Webmaster Deals

Since we are using LiveAgent our response time increased by 60%.

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XperienceHR

Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.

user testimonials

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TAZAR Group

I have to say, I have never experienced such a professional customer approach.

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The Workplace Depot

We find LiveAgent to be the best live chat solution by far.

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CSI Products

We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.

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Projure

I can recommend LiveAgent to anyone interested in making their customer service better and more effective.

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Websignal

I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.

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Study Portals

We like it because it is easy to use and offers great functionality, such as useful reporting features.

Peter Koning

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TypoAssassin

We love LiveAgent - it makes supporting our customers easy.

user testimonials

Aranzazu F

Factorchic

We like to offer our customers the best support experience. That’s why we chose LiveAgent.

Rick Nuske

Rick Nuske

MyFutureBusiness

From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.

Vojtech Kelecsenyi

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123-Nakup

LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.

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Betconstruct

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Atomer

We’ve been using LiveAgent since 2013. We can't imagine working without it.

Ivan Golubović

Ivan Golubović

AVMarket

It's a cost-effective solution that can help you with a large amount of support requests via different channels.

user testimonials

Rustem Gimaev

Antalya Consulting Language Center

Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.

Randy Bryan

Randy Bryan

tekRESCUE

LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...

Timothy G. Keys

Timothy G. Keys

Marietta Corporation

I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.

user testimonials

Mihaela Teodorescu

eFortuna

The support team always responded promptly with quick to implement solutions.

Hilda Andrejkovičová

Hilda Andrejkovičová

TrustPay

It helps us categorize the nature of the tickets and statistically track what our clients need most.

user testimonials

Alexandra Danišová

Nay

We see LiveAgent as a great tool for communicating with customers.

user testimonials

Samuel Smahel

m:zone

LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.

David Chandler

David Chandler

Volterman

Simply put - LiveAgent beats everything out there at this, or even higher, price-points.

You Will Be in Good Hands!​

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

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