Switch to LiveAgent & we’ll migrate your data from Jira for free.
- ✓ No setup fee
- ✓ Customer service 24/7
- ✓ No credit card required
- ✓ Cancel any time
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Want to migrate from Jira to LiveAgent?
LiveAgent offers a free Jira migration which can be done through our built in plugin or by our technical support staff. Transferring your data from Jira to LiveAgent is quick, secure, and free of charge. Migrate from Jira to LiveAgent today.
Jira vs LiveAgent comparison
| Features | Liveagent
Try the best customer support alternative for free! No credit card required.
|
Jira
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|---|---|---|
| Ticketing
Contains a management tool that processes and catalogs customer service requests.
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LiveAgent offers ticketing.
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Jira offers ticketing.
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| Live Chat
A real-time chat widget that you can place on any website.
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LiveAgent offers Live Chat.
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Jira doesn't offer Live Chat.
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| Call Center
A call center that can be used to make and receive calls using automatic call distribution.
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LiveAgent offers Call Center.
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Jira doesn't offer Call Center.
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| Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
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LiveAgent offers Self-Service portal.
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Jira offers Self-Service portal.
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| Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers a Facebook integration.
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Jira doesn't offer a Facebook integration.
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| Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
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LiveAgent offers a Twitter integration.
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Jira offers a Twitter integration.
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| Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers an Instagram integration.
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Jira doesn't offer an Instagram integration.
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| Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
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LiveAgent offers a Viber integration.
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Jira doesn't offer a Viber integration.
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| WhatsApp
WhatsApp integrations with help desks allow users to answer any WhatsApp messages within a multi-channel ticketing system, and treat them just like any other customer support ticket.
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LiveAgent offers a WhatsApp integration.
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Jira offers a WhatsApp integration.
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| Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
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LiveAgent offers knowledge base.
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Jira doesn't offer knowledge base.
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| Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
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LiveAgent offers customer forum.
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Jira offers customer forum.
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| Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
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LiveAgent offers automation and rules.
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Jira offers automation and rules.
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| API
A set of functions that allow different applications to work together.
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LiveAgent offers API functions.
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Jira offers API functions.
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| Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
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LiveAgent offers IVR features.
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Jira doesn't offer IVR features.
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| Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
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LiveAgent offers video calls.
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Jira doesn't offer video calls.
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| Unlimited History
Tickets don't expire or delete-- you can view them at any time.
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LiveAgent offers unlimited history.
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Jira offers unlimited history.
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| Unlimited Websites
You can use the software on an unlimited number of websites.
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LiveAgent offers unlimited websites.
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Jira doesn't offer unlimited websites.
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| Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
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LiveAgent offers unlimited chat buttons.
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Jira doesn't offer unlimited chat buttons.
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| Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
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LiveAgent offers unlimited tickets/mails.
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Jira offers unlimited tickets/mails.
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| Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
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LiveAgent offers unlimited call recording.
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Jira doesn't offer unlimited call recording.
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| Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
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LiveAgent offers unlimited 24/7 support.
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Jira offers unlimited 24/7 support.
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Use our pre-built Jira migration plugin
You’re only a few clicks away from transferring your Jira data into LiveAgent. All you have to do is log in to your LiveAgent dashboard, and click the activation slider inside your plugins. The Jira data migration will only require your API key — no additional coding is necessary.
Complimentary Jira migration
Reach out to us via live chat or e-mail to let us know that you want to migrate your data from Jira into LiveAgent. We will securely migrate all your data free of charge. Meanwhile, you can sit back, relax, and enjoy a cup of coffee.
What kind of data can I migrate from Jira?
People
Easily migrate agents, admins, end users and customers.
Tags
Migrate all your department and ticket tags.
What you can enjoy once you migrate from Jira
Stellar customer service
Our agents are ready to assist you with any of your problems 24/7.
Fully featured help desk solution
Our software offers over 179 help desk features, complemented by over 40 integrations.
Multiple supported languages
LiveAgent is available in 43 different language translations (some partial) and supports language adaptable widgets.
Migrate your data from Jira today
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2019 and 2020. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.
Small business
- Unlimited ticket history
- 3 email addresses
- 3 contact forms
- 1 API key
Medium business
- Everything in Small, plus
- 10 email addresses
- 3 live chat buttons
- Departments management
Large business
- Everything in Medium plus
- 40 email addresses
- 10 live chat buttons
Free
- 7 days ticket history
- 1 email address
- 1 chat button
- 1 contact form
Migrating from different software?
Migrate your data from any of the below-listed software solution providers for free. Make the switch today. We’ve got you covered.
FAQ
How can you migrate from Jira to LiveAgent?
To migrate from Jira to LiveAgent, feel free to contact our support for assistance or use a free migration plugin.
What data can you migrate from Jira to LiveAgent?
Your business can migrate data such as tickets, admins, agents, customer information, tags, attachments, and more from Jira to LiveAgent.
Moving from Bitrix24 to LiveAgent?
LiveAgent offers over 175 features, 40 integrations, and language adaptable widgets. Customers can choose from a free forever plan or three paid plans based on their needs. The software is used by companies like Huawei, BMW, Oxford University, and Yamaha. A 14-day trial with no credit card required is available. Pricing ranges from $0 to $49/month for small, medium, and large businesses. Migrating data from Bitrix24 is also an option. LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2019 and 2020.
Migrating from HelpCrunch to LiveAgent?
Migrate from HelpCrunch to LiveAgent and access a help desk solution with fully-featured call center capabilities for a fair price. LiveAgent call center offers Interactive voice response, video calls, unlimited call recordings and much more. Start a free trial for 7 or 30 days with no credit card required and use your company email to get a 30-day trial for free.
Moving from Chaport to LiveAgent?
LiveAgent is a help desk solution that connects multiple channels in one interface. Migrate from Chaport to LiveAgent and start gaining business benefits.
Looking to move from LiveChat to LiveAgent?
LiveAgent offers a free assisted migration from LiveChat and will transfer all data safely. A 7 or 30 day free trial is available with no credit card required. Users can choose a name for their LiveAgent subdomain and receive product updates and promotional offers.
Moving from LiveHelpNow to LiveAgent?
LiveAgent offers a free trial for software migration from LiveHelpNow. Experience the power of their ticketing system with great tools, features, and integrations. They provide 7 or 30 days free trial with no credit card required and easy setup.
Migrating from Zendesk to LiveAgent?
LiveAgent provides help desk software for SMBs, with language adaptable widgets and the ability to migrate data from Zendesk Talk. They offer a 14-day trial with no credit card required and have plans starting at $9 a month for small businesses, with options for medium and large businesses as well. They are highly recommended by companies like Huawei, BMW, Yamaha, and Oxford University.
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