Customer service doesn’t stop when you leave your desk. LiveAgent offers a native Android app for your favorite mobile device so that you can also provide customer service on the go.
Download the free Android LiveAgent app that lets you stay connected to your website visitors outside of the office. You can chat with your customers anywhere, send quick replies, and impress your customers with constant support.
Main features:
- Resolve, transfer, and respond to tickets
- Chat with your customers directly from the app
- Use preset filters to organize your tickets
- Get push notifications of new tickets or chats
- See tags, notes, and departments for every ticket
Full customer support in your hand. Solve tickets and be more productive on the go!
Download the Android LiveAgent app
Provide support on the go
Download our iOS app and start answering tickets from anywhere. Try it today for free. No credit card required.
Need to improve your customer service?
To improve customer service, LiveAgent offers a 24/7 service with no setup fees. With the rise of e-commerce, businesses are adapting to new strategies, including automation and chatbots. While these cost-efficient options are useful for handling high volumes of customer queries, it's important to maintain a human connection. LiveAgent offers fail-proof tips to ensure customer satisfaction.
Videos - Liveagent Product Tour
LiveAgent Help is a software solution that streamlines messages from different platforms into a single inbox for improved workflow efficiency and customer satisfaction. It offers a native live chat for customer engagement and monitoring of website behavior to convert visitors into paying customers. LiveAgent Help also provides a virtual call center with advanced features such as attended call transfers, unlimited call recordings, and IVR. A customer portal can also be built and customized with a knowledge base and community forums. The platform has been trusted by companies such as NASCAR and Forbes and offers a free trial.
LiveAgent Help is a software that simplifies workflow and customer satisfaction by consolidating messages from different platforms into a single inbox. It offers a native live chat and virtual call center with advanced features like attended call transfers, ACD, and unlimited call recordings. LiveAgent Help is trusted by thousands of companies, including NASCAR, USC, Forbes, and Slido. The software features automated ticket routing and a knowledge base for the travel industry. LiveAgent also offers personalized demo calls to help businesses achieve their goals through customer support.
