Help desk software for solopreneurs
Grow your solo and freelancing business with LiveAgent, the most reviewed and #1 rated help desk software for SMB in 2020. Stay closer to your customers and help them faster with LiveAgent.
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Leverage the multichannel customer service
Individuals can mostly benefit from the built-in ticketing software inside the LiveAgent, which fully replaces the way they manage their emails. Full control over email history, unlimited storage and 100s of other features such as rules and automation that makes your life easier. Don’t forget, time is money.
Have the best overview of your communication
With streamlined communication in single place, it’s very easy to check the previous history of conversation. Don’t remember what was the address or agreed conditions? Doesn’t matter! With LiveAgent, you can clearly see all the information from past.
Organize your professional and private projects
Never search for old emails again. Freelancers are able to utilize the complexity of LiveAgent dashboards for separate projects/clients, customer portal for information about their services and live chat software for direct inquiries. You shoudn’t be spending countless hours with communication, you should spend it on the hours you invoice.
Happy customers are the best customers
We offer concierge migration services from most of the popular help desk solutions.
How will your freelancing business benefit from using LiveAgent?
Simplified conversations accross all your channels
Increased number of closed deals in real time
Prioritized work based on powerful automation
Customer support can be provided 24/7
Omni-channel help desk software
Utilize LiveAgent’s native multichannel approach, provide excellent customer service across all major communication channels and automate your repetitive tasks. Never lose an email or forget to reply. Create customer profiles and collect additional information about your clients directly in LiveAgent.
Close more deals in real time
Forget about integrating 3rd party live chat software with your LiveAgent helpdesk. Live chat is a native part of LiveAgent with advanced automation features such as pre-chat forms and includes also attachments, satisfaction surveys, and complete customization. Create unique look based on your preferences and design language.
Stay in touch even on the go
Are you spending a lot of time away from your computer and need to stay on top of your communication with customers on the go? LiveAgent offers native applications for both iOS and Android devices.
Transparent and affordable pricing
Get our professional help desk solution at a fixed monthly price, with no hidden fees or long-term commitments. Sign up for a 14-day free trial to gain full access to all the available features. What are you waiting for? Start increasing response speeds today!
Free plan
Forever free LiveAgent account with some limitations
Ticket
The best fit for smaller agencies and entrepreneurs
You Will Be in Good Hands!
Do you know what Huawei, BMW, Yamaha, O2 and Oxford University have in common? You guessed right… LiveAgent!
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