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Language switcher

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Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

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Help desk software for solopreneurs

Grow your solo and freelancing business with LiveAgent, the most reviewed and #1 rated help desk software for SMB in 2020. Stay closer to your customers and help them faster with LiveAgent.

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Ultimate omni-channel help desk software experience

Leverage the multichannel customer service

Individuals can mostly benefit from the built-in ticketing software inside the LiveAgent, which fully replaces the way they manage their emails. Full control over email history, unlimited storage and 100s of other features such as rules and automation that makes your life easier. Don’t forget, time is money.

Have the best overview of your communication

With streamlined communication in single place, it’s very easy to check the previous history of conversation. Don’t remember what was the address or agreed conditions? Doesn’t matter! With LiveAgent, you can clearly see all the information from past.

The best overview of the communication
Organize your projects

Organize your professional and private projects

Never search for old emails again. Freelancers are able to utilize the complexity of LiveAgent dashboards for separate projects/clients, customer portal for information about their services and live chat software for direct inquiries. You shoudn’t be spending countless hours with communication, you should spend it on the hours you invoice.

Happy customers are the best customers​

We offer concierge migration services from most of the popular help desk solutions.

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How will your freelancing business benefit from using LiveAgent?

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Streamline messages

Streamline all your support requests from email, social, phone, and live chat into one inbox and manage each query with ease.

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Prioritize your work

Delegate mundane and repetitive tasks to your help desk software so your agents can focus on nurturing customer relationships.

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24/7 customer support

Decrease the number of incoming support tickets by providing a comprehensive self-support portal that’s accessible 24/7/365.

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Omni-channel help desk software

Utilize LiveAgent’s native multichannel approach, provide excellent customer service across all major communication channels and automate your repetitive tasks. Never lose an email or forget to reply. Create customer profiles and collect additional information about your clients directly in LiveAgent.

Close more deals in real time

Forget about integrating 3rd party live chat software with your LiveAgent helpdesk. Live chat is a native part of LiveAgent with advanced automation features such as pre-chat forms and includes also attachments, satisfaction surveys, and complete customization. Create unique look based on your preferences and design language.

Do more customer support for less money
Respond to requests quicker and faster

Stay in touch even on the go

Are you spending a lot of time away from your computer and need to stay on top of your communication with customers on the go? LiveAgent offers native applications for both iOS and Android devices.

Transparent and affordable pricing

Get our professional help desk solution at a fixed monthly price, with no hidden fees or long-term commitments. Sign up for a 14-day free trial to gain full access to all the available features. What are you waiting for? Start increasing response speeds today!

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FAQ

Why is customer service necessary for solopreneurs?

Nowadays, customers contact brands through various platforms, and they expect to get a fast response. If you fail to do so, you risk losing to a competitor. Therefore, it is crucial to provide excellent support for each customer interaction.

Why should solopreneurs use customer service software?

Customer service software, such as LiveAgent, enables you to answer all customer inquiries without switching between platforms. As a result, you can deal with all customer issues from one place without hiring customer service representatives. Moreover, the software connects, automates, and provides solutions for repetitive inquiries, which can slow down your work.

What are the benefits of LiveAgent for solopreneurs?

The benefits of LiveAgent for solopreneurs are increased revenue, customer retention, customer satisfaction, ROI, competitor advantage, and more.

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