Help Desk Software
for Solopreneurs

Grow your solo and freelancing business with LiveAgent, the most reviewed and #1 rated help desk software for SMB in 2019. Stay closer to your customers and help them faster with LiveAgent.

Multichannel
customer service

Individuals can mostly benefit from the built-in ticketing software inside the LiveAgent, which fully replaces the way they manage their emails. Full control over email history, unlimited storage and 100s of other features such as rules and automation that makes your life easier. Don’t forget, time is money.

Organize
your projects

Never search for old emails again. Freelancers are able to utilize the complexity of LiveAgent dashboards for separate projects/clients, customer portal for information about their services and live chat software for direct inquiries. You shoudn’t be spending countless hours with communication, you should spend it on the hours you invoice. 

"Finally, I am no longer a slave to my Inbox and telephone"

Live Agent is a fantastic tool for my web development business. All enquiries, support tickets, online chat and voice calls are covered, allowing me to focus on getting work out and prioritising my time. I cannot believe how easy it was to set up, I had everything implemented in a day and adding extra channels when required makes LiveAgent super flexible. Cannot recommend this software enough.

Multichannel
customer service

Utilize LiveAgent's native multichannel approach, provide excellent customer service across all major communication channels and automate your repetitive tasks. Never lose an email or forget to reply. Create customer profiles and collect additional information about your clients directly in LiveAgent.

Close more
deals in real time

Forget about integrating 3rd party live chat software with your LiveAgent helpdesk. Live chat is a native part of LiveAgent with advanced automation features such as pre-chat forms and includes also attachments, satisfaction surveys, and complete customization. Create unique look based on your preferences and design language. 

Stay in touch
on the go

Are you spending a lot of time away from your computer and need to stay on top of your communication with customers on the go? LiveAgent offers native applications for both iOS and Android devices.