Fully scalable, adaptable & customizable to your needs.
- ✓ No setup fee
- ✓ Customer service 24/7
- ✓ No credit card required
- ✓ Cancel any time
Used by
30%
Generate more revenue
Create memorable customer experiences that boost revenue.
97%
Improve satisfaction
Delight your customers with lightning-fast responses.
16×
Boost customer value
Make more sales by keeping your customers loyal to your brand.
Help desk software for solopreneurs
Grow your solo and freelancing business with LiveAgent, the most reviewed and #1 rated help desk software for SMB in 2020. Stay closer to your customers and help them faster with LiveAgent.
Leverage the multichannel customer service
Individuals can mostly benefit from the built-in ticketing software inside the LiveAgent, which fully replaces the way they manage their emails. Full control over email history, unlimited storage and 100s of other features such as rules and automation that makes your life easier. Don’t forget, time is money.
Have the best overview of your communication
With streamlined communication in single place, it’s very easy to check the previous history of conversation. Don’t remember what was the address or agreed conditions? Doesn’t matter! With LiveAgent, you can clearly see all the information from past.
Organize your professional and private projects
Never search for old emails again. Freelancers are able to utilize the complexity of LiveAgent dashboards for separate projects/clients, customer portal for information about their services and live chat software for direct inquiries. You shoudn’t be spending countless hours with communication, you should spend it on the hours you invoice.
Happy customers are the best customers
We offer concierge migration services from most of the popular help desk solutions.
How will your freelancing business benefit from using LiveAgent?
24/7 customer support
Decrease the number of incoming support tickets by providing a comprehensive self-support portal that’s accessible 24/7/365.
Omni-channel help desk software
Utilize LiveAgent’s native multichannel approach, provide excellent customer service across all major communication channels and automate your repetitive tasks. Never lose an email or forget to reply. Create customer profiles and collect additional information about your clients directly in LiveAgent.
Close more deals in real time
Forget about integrating 3rd party live chat software with your LiveAgent helpdesk. Live chat is a native part of LiveAgent with advanced automation features such as pre-chat forms and includes also attachments, satisfaction surveys, and complete customization. Create unique look based on your preferences and design language.
Stay in touch even on the go
Are you spending a lot of time away from your computer and need to stay on top of your communication with customers on the go? LiveAgent offers native applications for both iOS and Android devices.
Transparent and affordable pricing
Get our professional help desk solution at a fixed monthly price, with no hidden fees or long-term commitments. Sign up for a 30-day free trial to gain full access to all the available features. What are you waiting for? Start increasing response speeds today!
Small business
- Unlimited ticket history
- 3 email addresses
- 3 contact forms
- 1 API key
Medium business
- Everything in Small, plus
- 10 email addresses
- 3 live chat buttons
- Departments management
Large business
- Everything in Medium plus
- 40 email addresses
- 10 live chat buttons
Free
- 7 days ticket history
- 1 email address
- 1 chat button
- 1 contact form
Save more with LiveAgent
Discover how to save more finances with our price calculator and choose the right help desk system for your customer support team.
You Will Be in Good Hands!
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
Need to improve your customer service?
Customer service is vital, with support and service required before, during, and after purchases. It's crucial to measure metrics like CSAT, NPS, CES, and FRT to ensure customer satisfaction. A CSAT score of 80% or higher is ideal.
At a standstill? Increase sales with LiveAgent!
"Text marketing strategies can boost businesses by targeting customers through personalized, real-time communication."
Helpdesk software for Retail industry
LiveAgent is a comprehensive customer service software that improves satisfaction with features like automated ticketing and real-time interactions. It offers valuable content and integrations for online businesses, with excellent support and value for money.
Looking for a free knowledge base software?
Telecom and tech service providers are discussed, offering various services like virtual PBXs and CRM software. LiveAgent is promoted as a customer service software with user-friendly interfaces and excellent support. Feederloop offers video chat integration for LiveAgent. The Internal Links plugin automates the process of adding internal links to WordPress articles, improving SEO efforts.
Leverage FAQ software to optimize your customer self-service experience
Choose whether your content will be publicly accessible or remain internal. Set up multiple knowledge bases and FAQs for different audiences. Enable a search widget with smart suggestions to help customers find information quickly.
Be happy with customer satisfaction software
LiveAgent offers comprehensive customer support with management, collaboration capabilities, and analytics to improve customer satisfaction.
We appreciate your recent sign up for a LiveAgent.
A message will be sent to your email address containing login details, right after your account is installed.
Try all communication channels while your LiveAgent is ready.
Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.
We’re available on multiple dates