Create memorable customer experiences that boost revenue.
Delight your customers with lightning-fast responses.
Make more sales by keeping your customers loyal to your brand.
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Individuals can mostly benefit from the built-in ticketing software inside the LiveAgent, which fully replaces the way they manage their emails. Full control over email history, unlimited storage and 100s of other features such as rules and automation that makes your life easier. Don’t forget, time is money.
With streamlined communication in single place, it’s very easy to check the previous history of conversation. Don’t remember what was the address or agreed conditions? Doesn’t matter! With LiveAgent, you can clearly see all the information from past.
Never search for old emails again. Freelancers are able to utilize the complexity of LiveAgent dashboards for separate projects/clients, customer portal for information about their services and live chat software for direct inquiries. You shoudn’t be spending countless hours with communication, you should spend it on the hours you invoice.
We offer concierge migration services from most of the popular help desk solutions.
Streamline all your support requests from email, social, phone, and live chat into one inbox and manage each query with ease.
Delegate mundane and repetitive tasks to your help desk software so your agents can focus on nurturing customer relationships.
Decrease the number of incoming support tickets by providing a comprehensive self-support portal that’s accessible 24/7/365.
Utilize LiveAgent’s native multichannel approach, provide excellent customer service across all major communication channels and automate your repetitive tasks. Never lose an email or forget to reply. Create customer profiles and collect additional information about your clients directly in LiveAgent.
Forget about integrating 3rd party live chat software with your LiveAgent helpdesk. Live chat is a native part of LiveAgent with advanced automation features such as pre-chat forms and includes also attachments, satisfaction surveys, and complete customization. Create unique look based on your preferences and design language.
Are you spending a lot of time away from your computer and need to stay on top of your communication with customers on the go? LiveAgent offers native applications for both iOS and Android devices.
Get our professional help desk solution at a fixed monthly price, with no hidden fees or long-term commitments. Sign up for a 14-day free trial to gain full access to all the available features. What are you waiting for? Start increasing response speeds today!
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Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
Nowadays, customers contact brands through various platforms, and they expect to get a fast response. If you fail to do so, you risk losing to a competitor. Therefore, it is crucial to provide excellent support for each customer interaction.
Customer service software, such as LiveAgent, enables you to answer all customer inquiries without switching between platforms. As a result, you can deal with all customer issues from one place without hiring customer service representatives. Moreover, the software connects, automates, and provides solutions for repetitive inquiries, which can slow down your work.
The benefits of LiveAgent for solopreneurs are increased revenue, customer retention, customer satisfaction, ROI, competitor advantage, and more.
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