Multichannel customer service

Individuals can mostly benefit from the built-in ticketing software inside the LiveAgent, which fully replaces the way they manage their emails. Full control over email history, unlimited storage and 100s of other features such as rules and automation that makes your life easier. Don’t forget, time is money.

Interface of ticketing system
Unlimited ticket history

Close more deals in real time

With streamlined communication in single place, it’s very easy to check the previous history of conversation. Don’t remember what was the address or agreed conditions? Doesn’t matter! With LiveAgent, you can clearly see all the information from past. 

Organize your projects

Never search for old emails again. Freelancers are able to utilize the complexity of LiveAgent dashboards for separate projects/clients, customer portal for information about their services and live chat software for direct inquiries. You shoudn’t be spending countless hours with communication, you should spend it on the hours you invoice. 

Real-time typing view feature

Finally, I am no longer a slave to my Inbox and telephone.

Live Agent is a fantastic tool for my web development business. All enquiries, support tickets, online chat and voice calls are covered, allowing me to focus on getting work out and prioritising my time. I cannot believe how easy it was to set up, I had everything implemented in a day and adding extra channels when required makes LiveAgent super flexible. Cannot recommend this software enough.

Newport Digital


Wayne van Elsen, Newport Digital

            Freelancer Developer

All big players using LiveAgent consist of individuals.

Join Them

How will your solo business benefit from implementing LiveAgent?

  • Manage your communication across multiple channels
  • Provide real time assistance and close more deals
  • Connect with your customers on the go with iOS and Android apps

Multichannel customer service

Utilize LiveAgent's native multichannel approach, provide excellent customer service across all major communication channels and automate your repetitive tasks. Never lose an email or forget to reply. Create customer profiles and collect additional information about your clients directly in LiveAgent.

Close more deals in real time

Forget about integrating 3rd party live chat with your LiveAgent helpdesk. Live chat is a native part of LiveAgent with advanced automation, pre chat forms, attachments, satisfaction surveys, and complete customization. 

iOS & Android Stay in touch on the go

Are you spending a lot of time away from your computer and need to stay on top of your communication with customers on the go? LiveAgent offers native applications for both iOS and Android devices. 

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