Create memorable customer experiences that boost revenue.
Delight your customers with lightning-fast responses.
Make more sales by keeping your customers loyal to your brand.
Individuals can mostly benefit from the built-in ticketing software inside the LiveAgent, which fully replaces the way they manage their emails. Full control over email history, unlimited storage and 100s of other features such as rules and automation that makes your life easier. Don’t forget, time is money.
With streamlined communication in single place, it’s very easy to check the previous history of conversation. Don’t remember what was the address or agreed conditions? Doesn’t matter! With LiveAgent, you can clearly see all the information from past.
Never search for old emails again. Freelancers are able to utilize the complexity of LiveAgent dashboards for separate projects/clients, customer portal for information about their services and live chat software for direct inquiries. You shoudn’t be spending countless hours with communication, you should spend it on the hours you invoice.
Decrease the number of incoming support tickets by providing a comprehensive self-support portal that’s accessible 24/7/365.
Utilize LiveAgent’s native multichannel approach, provide excellent customer service across all major communication channels and automate your repetitive tasks. Never lose an email or forget to reply. Create customer profiles and collect additional information about your clients directly in LiveAgent.
Forget about integrating 3rd party live chat software with your LiveAgent helpdesk. Live chat is a native part of LiveAgent with advanced automation features such as pre-chat forms and includes also attachments, satisfaction surveys, and complete customization. Create unique look based on your preferences and design language.
Get our professional help desk solution at a fixed monthly price, with no hidden fees or long-term commitments. Sign up for a 30-day free trial to gain full access to all the available features. What are you waiting for? Start increasing response speeds today!
Customer service is vital, with support and service required before, during, and after purchases. It's crucial to measure metrics like CSAT, NPS, CES, and FRT to ensure customer satisfaction. A CSAT score of 80% or higher is ideal.
"Text marketing strategies can boost businesses by targeting customers through personalized, real-time communication."
LiveAgent is a comprehensive customer service software that improves satisfaction with features like automated ticketing and real-time interactions. It offers valuable content and integrations for online businesses, with excellent support and value for money.
Telecom and tech service providers are discussed, offering various services like virtual PBXs and CRM software. LiveAgent is promoted as a customer service software with user-friendly interfaces and excellent support. Feederloop offers video chat integration for LiveAgent. The Internal Links plugin automates the process of adding internal links to WordPress articles, improving SEO efforts.
Choose whether your content will be publicly accessible or remain internal. Set up multiple knowledge bases and FAQs for different audiences. Enable a search widget with smart suggestions to help customers find information quickly.
LiveAgent offers comprehensive customer support with management, collaboration capabilities, and analytics to improve customer satisfaction.
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