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Help desk software for solopreneurs

Grow your solo and freelancing business with LiveAgent, the most reviewed and #1 rated help desk software for SMB. Stay closer to your customers and help them faster with LiveAgent.

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Leverage the multichannel customer service

Individuals can mostly benefit from the built-in ticketing software inside the LiveAgent, which fully replaces the way they manage their emails. Full control over email history, unlimited storage and 100s of other features such as rules and automation that makes your life easier. Don’t forget, time is money.

Have the best overview of your communication

With streamlined communication in single place, it’s very easy to check the previous history of conversation. Don’t remember what was the address or agreed conditions? Doesn’t matter! With LiveAgent, you can clearly see all the information from past.

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Organize your professional and private projects

Never search for old emails again. Freelancers are able to utilize the complexity of LiveAgent dashboards for separate projects/clients, customer portal for information about their services and live chat software for direct inquiries. You shoudn’t be spending countless hours with communication, you should spend it on the hours you invoice.

Happy customers are the best customers

We offer concierge migration services from most of the popular help desk solutions.

How will your freelancing business benefit from using LiveAgent?

Streamline messages

Streamline all your support requests from email, social, phone, and live chat into one inbox and manage each query with ease.

Prioritize your work

Delegate mundane and repetitive tasks to your help desk software so your agents can focus on nurturing customer relationships.

24/7 customer support

Decrease the number of incoming support tickets by providing a comprehensive self-support portal that’s accessible 24/7/365.

Omni-channel help desk software

Utilize LiveAgent’s native multichannel approach, provide excellent customer service across all major communication channels and automate your repetitive tasks. Never lose an email or forget to reply. Create customer profiles and collect additional information about your clients directly in LiveAgent.

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Close more deals in real time

Forget about integrating 3rd party live chat software with your LiveAgent helpdesk. Live chat is a native part of LiveAgent with advanced automation features such as pre-chat forms and includes also attachments, satisfaction surveys, and complete customization. Create unique look based on your preferences and design language.

Stay in touch even on the go

Are you spending a lot of time away from your computer and need to stay on top of your communication with customers on the go? LiveAgent offers native applications for both iOS and Android devices.

Learn more about mobile help desk applications

Transparent and affordable pricing

Get our professional help desk solution at a fixed monthly price, with no hidden fees or long-term commitments. Sign up for a 30-day free trial to gain full access to all the available features. What are you waiting for? Start increasing response speeds today!

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Save more with LiveAgent

Discover how to save more finances with our price calculator and choose the right help desk system for your customer support team.

Fully scalable, adaptable & customizable to your needs.

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