Need to improve your customer service?
Customer service is vital, with support and service required before, during, and after purchases. It's crucial to measure metrics like CSAT, NPS, CES, and FRT to ensure customer satisfaction. A CSAT score of 80% or higher is ideal.
At a standstill? Increase sales with LiveAgent!
"Text marketing strategies can boost businesses by targeting customers through personalized, real-time communication."
Helpdesk software for Retail industry
LiveAgent is a comprehensive customer service software that improves satisfaction with features like automated ticketing and real-time interactions. It offers valuable content and integrations for online businesses, with excellent support and value for money.
Looking for a free knowledge base software?
Telecom and tech service providers are discussed, offering various services like virtual PBXs and CRM software. LiveAgent is promoted as a customer service software with user-friendly interfaces and excellent support. Feederloop offers video chat integration for LiveAgent. The Internal Links plugin automates the process of adding internal links to WordPress articles, improving SEO efforts.
Leverage FAQ software to optimize your customer self-service experience
Choose whether your content will be publicly accessible or remain internal. Set up multiple knowledge bases and FAQs for different audiences. Enable a search widget with smart suggestions to help customers find information quickly.
Be happy with customer satisfaction software
LiveAgent offers comprehensive customer support with management, collaboration capabilities, and analytics to improve customer satisfaction.
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