Fully scalable, adaptable & customizable to your needs.
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Used by
30%
Generate more revenue
Create memorable customer experiences that boost revenue.
97%
Improve satisfaction
Delight your customers with lightning-fast responses.
16×
Boost customer value
Make more sales by keeping your customers loyal to your brand.
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Leverage the multichannel customer service
Individuals can mostly benefit from the built-in ticketing software inside the LiveAgent, which fully replaces the way they manage their emails. Full control over email history, unlimited storage and 100s of other features such as rules and automation that makes your life easier. Don’t forget, time is money.
Have the best overview of your communication
With streamlined communication in single place, it’s very easy to check the previous history of conversation. Don’t remember what was the address or agreed conditions? Doesn’t matter! With LiveAgent, you can clearly see all the information from past.
Organize your professional and private projects
Never search for old emails again. Freelancers are able to utilize the complexity of LiveAgent dashboards for separate projects/clients, customer portal for information about their services and live chat software for direct inquiries. You shoudn’t be spending countless hours with communication, you should spend it on the hours you invoice.
Happy customers are the best customers
We offer concierge migration services from most of the popular help desk solutions.
How will your freelancing business benefit from using LiveAgent?
Streamline messages
Streamline all your support requests from email, social, phone, and live chat into one inbox and manage each query with ease.
Prioritize your work
Delegate mundane and repetitive tasks to your help desk software so your agents can focus on nurturing customer relationships.
24/7 customer support
Decrease the number of incoming support tickets by providing a comprehensive self-support portal that’s accessible 24/7/365.
Omni-channel help desk software
Utilize LiveAgent’s native multichannel approach, provide excellent customer service across all major communication channels and automate your repetitive tasks. Never lose an email or forget to reply. Create customer profiles and collect additional information about your clients directly in LiveAgent.
Close more deals in real time
Forget about integrating 3rd party live chat software with your LiveAgent helpdesk. Live chat is a native part of LiveAgent with advanced automation features such as pre-chat forms and includes also attachments, satisfaction surveys, and complete customization. Create unique look based on your preferences and design language.
Stay in touch even on the go
Are you spending a lot of time away from your computer and need to stay on top of your communication with customers on the go? LiveAgent offers native applications for both iOS and Android devices.
Transparent and affordable pricing
Get our professional help desk solution at a fixed monthly price, with no hidden fees or long-term commitments. Sign up for a 14-day free trial to gain full access to all the available features. What are you waiting for? Start increasing response speeds today!
Free plan
Forever free LiveAgent account with some limitations
Ticket
The best fit for smaller agencies and entrepreneurs
Save more with LiveAgent
Discover how to save more finances with our price calculator and choose the right help desk system for your customer support team.
You Will Be in Good Hands!
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
FAQ
Why is customer service necessary for solopreneurs?
Nowadays, customers contact brands through various platforms, and they expect to get a fast response. If you fail to do so, you risk losing to a competitor. Therefore, it is crucial to provide excellent support for each customer interaction.
Why should solopreneurs use customer service software?
Customer service software, such as LiveAgent, enables you to answer all customer inquiries without switching between platforms. As a result, you can deal with all customer issues from one place without hiring customer service representatives. Moreover, the software connects, automates, and provides solutions for repetitive inquiries, which can slow down your work.
What are the benefits of LiveAgent for solopreneurs?
The benefits of LiveAgent for solopreneurs are increased revenue, customer retention, customer satisfaction, ROI, competitor advantage, and more.
Related Resources to Solo
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