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30%

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Create memorable customer experiences that boost revenue.

97%

Improve satisfaction

Delight your customers with lightning-fast responses.

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Boost customer value

Make more sales by keeping your customers loyal to your brand.

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Help desk software for agencies

Capture your client’s attention by dramatically reducing their operational tasks with LiveAgent, the most reviewed and #1 rated help desk software for SMBs in 2019. Stay closer to your business customers and help them grow faster with LiveAgent.

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Scale-up without problems

Marketing, HR or web development agencies are usually the ones that are spread around the internet the most. Therefore it’s very easy to calculate ROI from streamlined customer service software solution. LiveAgent is heavily used by agencies for their own business development, making it very easy and quick to answer proposal request. They are also using it for their clients and from our experience, they are happy with how quick can LiveAgent be implemented.

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Utilize live chat

Live chat was often considered to be only for big companies with a lot of requests. Not anymore. We are living in the era where everyone is demanding answers straight away and that’s where implementing live chat software can make your company successful.

Learn more about live chat

Merge your points of contact

Raise your hand if you like Gmail. Huh, all hands up? Well, make some space for universal inbox by LiveAgent and discover the power of centralized hub for your communication. Everything is sorted neatly by priority with its own ID and additional customer details. So, who likes universal inbox?

Learn more about universal inbox

Happy customers are the best customers

We offer concierge migration services from most of the popular help desk solutions.

How will your agency benefit from implementing LiveAgent?

Organize customer queries

Keep your universal inbox organized by automatically routing customer queries to appropriate departments and agents.

Save time and money

Save time and money by minimizing the number of tools you use to provide excellent customer service.

Keep satisfaction high

Ensure your customers are happy with your service by analyzing agent performance ratings on a regular basis.

Keep an eye on multiple clients

LiveAgent is often used by agency businesses that manage their clients with built-in departments and they love to use the solution for the clients as well. Implementing multi-channel solution helps clients reducing spread around the internet, making it eyes to stay on the top of all the requests & past conversation with their customers and prospects.

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Save time doing repetitive tasks

No more manual work and separated communication channels that makes it hard to stay on the top of the requests and daily administrative tasks. Whether you want to use LiveAgent for own communication with clients or to implement it for them, you will get rid of usual problem of operational overload caused by routine operational tasks. Solve these issues by using complex help desk solution with live chat, customer portal, forums or with advanced ticketing sequences.

Increase your availability

Imagine offering higher availability with less time spent. It’s all possible now with the implementation of LiveAgent into your clients processes. Optimize the workflow by harnessing the power of universal inbox, combining several communication channels and deploying advanced automations. The true multi-channel help desk software will give you in average 15 more hours per week, which you can utilize to focus on new clients and their needs.

The most affordable help desk solution

LiveAgent’s free plan offers free knowledge base amongst other features. With paid plan, you can get even more still for a reasonable price.

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Save more with LiveAgent

Discover how to save more finances with our price calculator and choose the right help desk system for your customer support team.

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Blog - Help Desk Software For Small Business

The top 15 help desk software for small business owners

The TEXT discusses the importance of effective communication in marketing strategies to reach and engage with target audiences. It emphasizes the use of clear, concise, and compelling messaging to convey the brand's message and connect with consumers on a deeper level. Additionally, it highlights the significance of understanding the needs and preferences of the target market to tailor marketing efforts accordingly. Overall, the TEXT emphasizes the critical role of communication in successful marketing campaigns.

What is a help desk? Explore the definition, benefits, differences, and functions for efficient customer support.

Help desk: Definition, Benefits, Functions & more

The text provides information on LiveAgent, which offers customer service software, VoIP phone systems, self-service software, inbound call center software, complaint management systems, client portal software, email management software, and help desk software for startups. The website also offers pricing, features, integrations, and a free trial. Customers can also access support and data migration through the support portal. LiveAgent offers an affiliate program and social media subscriptions. The website uses cookies, and installation status is currently at 0%.

LiveAgent is able to fulfill the requirements of several business spheres. See how LiveAgent can fit your requirements and improve your customer support.

One help desk solution for different industries

LiveAgent is a versatile customer service software that offers comprehensive support across various industries. It provides omnichannel communication, real-time interactions, and valuable integrations for businesses. Trusted by companies like NASCAR and Forbes, it enhances customer support and user communications. With no setup fee and 24/7 customer service, LiveAgent helps businesses improve customer experience and reduce ticket volume. It also offers a free trial and is a powerful alternative to Freshcaller.

LiveAgent is a help desk software that adapts to the needs of different business models. Explore how LiveAgent fits your niche. Agency Edu and NGOs rely on LiveAgent.

The right fit for every business

LiveAgent is a versatile help desk software used by businesses to boost revenue, improve customer satisfaction, and increase customer value. It offers a free trial and caters to various business models. Customers praise its affordability, support team, and advanced automation features.