Scale-up without problems
Marketing, HR or web development agencies are usually the ones that are spread around the internet the most. Therefore it’s very easy to calculate ROI from streamlined customer service software solution. LiveAgent is heavily used by agencies for their own business development, making it very easy and quick to answer proposal request, but they are also using it for their clients and from our experience, they are happy with how quick can LiveAgent be implemented.
Live Chat was often considered to be only for big companies with a lot of requests. Not anymore. We are living in the era where everyone is demanding answers straight away and that’s where implementing live chat software can make your company successful.
Merge your points of contact
Raise your hand if you like Gmail. Huh, all hands up? Well, make some space for universal inbox by LiveAgent and discover the power of centralized hub for your communication. Everything is sorted neatly by priority with its own ID and additional customer details. So, who like universal inbox?
After using most of the solutions, we finally settled on Live Agent.
The advance features available simply blow the competitors out of the water but is yet very simply to use. Integration was a breeze on our WordPress and Magento installations. We can now provide a better experience for our customers and have already seen our engagement with potential new sales opportunities increase by 35% since!
How will your agency benefit from implementing LiveAgent?
- Keen an eye across all your clients & their channels
- Save time dealing with requests, questions and calls
- Offer higher availability across all clients channels
Keep an Eye on multiple clients
LiveAgent is often used by agency businesses that manage their clients with built-in departments and they love to use the solution for the clients as well. Implementing multi-channel solution helps clients reducing spread around the internet, making it eyes to stay on the top of all the requests & past conversation with their customers and prospects.
Save Time doing administrative tasks
No more manual work and separated communication channels that makes it hard to stay on the top of the requests and daily administrative tasks. Whether you want to use LiveAgent for own communication with clients or to implement it for them, you will get rid of usual problem of operational overload caused by routine operational tasks. Solve these issues by using complex help desk solution with live chat, customer portal, forums or with advanced ticketing sequences.
Increase your availability
Imagine offering higher availability with less time spent. It’s all possible now with implementation of LiveAgent into your clients processes. Whether you want to use LiveAgent for own communication with clients or to implement it for them, you will get rid of usual problem of operational overload caused by routine operational tasks.. Solve these issues by using complex help desk solution with live chat, customer portal, forums or with advanced ticketing sequences.