Guide your potential customers through the sales funnel by answering their questions in real-time.
Take advantage of our feedback and suggestion boxes to find out exactly what your clients want and expect from you.
Different clients have different needs and you should focus on all of them. Thanks to the capabilities of multi-channel help desk software you can stay in touch with them on different layers – let it be social networks, calls, emails or real-time live chat. No matter where your customers come from, you’ll always be there for them.
Knowledge base and support portal are the first places most of your customers will look for while searching for answers. Robust abilities of LiveAgent give you enough power to build FAQ, write articles on self-service help or make several categories based on your business.
Some of your future customers can get in touch with you through live chat, where you can give them answers immediately and promptly. Later, they can get reach you via regular email and last, but not least call you. You have all the information available in universal inbox, so you can backtrack their needs and requests. Neat, what do you think?
LiveAgent is praised by its users for improving customer service, increasing customer satisfaction and sales, and providing efficient support through various channels.
LiveAgent improves marketing by providing a complete overview of services and communication channels, reducing lost tickets, and improving productivity levels with automation rules and a built-in CRM. It also offers a hybrid ticket stream to track customer interactions across different channels. The platform integrates with social media channels like Facebook, Twitter, Instagram, and Viber.
LiveAgent is a customer service software that offers live chat and multi-brand support. It emphasizes the benefits of online chat programs and customer satisfaction through effective communication.
The benefits of using live chat on your website include faster response times, 24/7 availability, building customer relationships, speeding up the sales process, and improving customer satisfaction. Live chat leads to increased revenue, higher conversion rates, and better customer retention. Companies of all sizes can afford live chat, and it can be used for sales, marketing, and customer support. It is a growing trend in the business world and can give you a competitive advantage. Free live chat software is an option for cost-effective implementation.
LiveAgent is a software that streamlines communication and improves workflow efficiency. It offers live chat, call center support, and a customer portal with a knowledge base. Trusted by companies like NASCAR and Forbes.
LiveAgent is reliable customer service software that improves reputation and productivity with automation rules and a built-in CRM. It offers personalized experiences, live chat, and integrates with social media. Trusted by companies like NASCAR and Forbes.
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