Valuable in every single industry

Name: LiveAgent
Price: 15 USD
Rating: 9.0 (1500 reviews)

Discover how LiveAgent improves your software business.

✓ No setup fee
✓ Customer service 24/7

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Used by

4×

Boost advocacy

Create a positive CX that will make your customers talk.

24%

Cut down response times

Improve first response rates with automated ticket routing.

37%

Decrease ticket volume

Reduce the influx of support tickets with a knowledge base.

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Looking for a better helpdesk software?

LiveAgent is the most reviewed and #1 rated help desk software for SMB. Stay closer to your customers and help them faster with LiveAgent.

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3 reasons why software development companies choose LiveAgent

Create knowledge hubs

Empower your users with self-service options by creating comprehensive knowledge bases filled with articles, guides, forums, and FAQs.

Assist and guide

Guide your potential customers through the sales funnel by answering their questions in real-time.

Focus on client needs

Take advantage of our feedback and suggestion boxes to find out exactly what your clients want and expect from you.

Focus on needs

Different clients have different needs and you should focus on all of them. Thanks to the capabilities of multi-channel help desk software you can stay in touch with them on different layers – let it be social networks, calls, emails or real-time live chat. No matter where your customers come from, you’ll always be there for them.

Create the knowledge base

Knowledge base and support portal are the first places most of your customers will look for while searching for answers. Robust abilities of LiveAgent give you enough power to build FAQ, write articles on self-service help or make several categories based on your business.

Complete the sales funnel

Some of your future customers can get in touch with you through live chat, where you can give them answers immediately and promptly. Later, they can get reach you via regular email and last, but not least call you. You have all the information available in universal inbox, so you can backtrack their needs and requests. Neat, what do you think?

Save more with LiveAgent

Analyze and compare LiveAgent with different customer support solutions and choose one with the most relevant features for your industry and the best price.

Over 21,000 businesses can't be wrong

See our success stories and testimonials and discover the positive impact of the implementation of help desk software on software development industry

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Great customer service starts with better Help Desk Software. See the benefits of LiveAgent and get started with it in 5 minutes.

Provide excellent customer service

Discover unparalleled customer support with LiveAgent's all-in-one software. Benefit from 24/7 service, a free trial without a credit card, and seamless integration across 130+ ticketing features. Enhance your business with fast setup, AI assistance, live chat, and more. Choose LiveAgent for exceptional service and satisfied customers.

Would you like to learn more about LiveAgent? Request a free demo to learn more about LiveAgent and how it can help you succeed.

Schedule a demo

Schedule a personalized LiveAgent demo to discover how our help desk software can enhance your customer satisfaction and sales. Get a tour of our features, ask questions, and invite your team to join. No trial account needed to start!

The right fit for every business

LiveAgent is a help desk software that adapts to the needs of different business models. Explore how LiveAgent fits your niche. Agency Edu and NGOs rely on LiveAgent.