Create a positive CX that will make your customers talk.
Improve first response rates with automated ticket routing.
Reduce the influx of support tickets with a knowledge base.
Passing data through the machine...
Save time and money by minimizing the number of tools you use to provide excellent customer service.
Convert quality leads into paying customers and generate more than 500% of the revenue that you invest.
Keep your customer’s data protected with state-of-the-art security measures including HTTPS encryption, DDoS mitigation, and more.
Customers want to have access to the information immediately and want to have their questions answered as soon as possible. By implementing real time live chat on your website you can provide them light-speed answers, improve their loyalty to your business and increase the customer satisfaction. Since time is money and it is all about the money, why would you wait?
With streamlined communication in single place, it’s very easy to check the previous history of conversation. Don’t remember what was the address or agreed conditions? Doesn’t matter! With LiveAgent, you can clearly see all the information from past.
Never search for old emails again. You are able to utilize the complexity of LiveAgent dashboards for separate projects/clients, customer portal for information about their services and live chat software for direct inquiries. You shoudn’t be spending countless hours with communication, you should spend it on the hours you invoice.
Let’s be honest. Every company wants to keep the expenses as low as possible and have the highest revenue in the balance sheet. With real-time live chat your customer support representatives can handle 3 chats at the same time which is more cost efficient. LiveAgent for accounting industry helps you to optimize your expenses.
Investing money into something new can be frightening for some companies. Calculating the amount of euros / dollars and deciding, where to invest them, is a real struggle. LiveAgent with its All-Inclusive plan is one of the safest investments for you. Not only it will bring you happy customers, it will also increase your revenue, cash flow and your market share. Count with LiveAgent.
Keeping customers happy and satisfied should be at the core of doing business. Happy customers spread the news around them either in a digital world or offline to their colleagues and friends. One of the tools how to achieve it is delivering an A* customer support. LiveAgent, at its heart is about customers. Combine these two and you’ll see a positive impact on your business.
See our success stories and testimonials and discover the positive impact of the implementation of help desk software on accounting & legal industry
As the number of clients and support emails is increasing we switched from Gmail to Zendesk Support. But soon we realized they’re taking hell lot of time to fix the issue and sometimes escalating to Tier 2 executives. Even after investing a good amount of time, money and efforts if the tools aren’t of much use for you then it’s better to switch and that’s what we did. We love the pricing and support provided by the LiveAgent.
Sumeet Mahendra, RTIwala Services
Analyze and compare LiveAgent with different customer support solutions and choose one with the most relevant features for your industry and the best price.
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
Customer service software can help you get to know your clients better by monitoring their interactions with your company. It makes it easy to understand your customer base and develop a strategy to deal with them. This leads to better customer service and a better client experience.
Having customer service software, such as LiveAgent, can help the accounting & legal industry speed up and become more efficient with their customer service inquires.
The accounting & legal industry can benefit from LiveAgent by saving time, improving customer satisfaction, customer experience, and revenue.
Need to improve your marketing reputation?
Investing in help desk software can improve a company's marketing efforts by managing customer queries and social media comments efficiently. LiveAgent offers a 7 or 30-day free trial with no setup fee and 24/7 customer service. A good first impression online can also benefit marketing and sales, but it requires the right tools.
Need to improve your customer service?
To improve customer service, LiveAgent offers a 24/7 service with no setup fees. With the rise of e-commerce, businesses are adapting to new strategies, including automation and chatbots. While these cost-efficient options are useful for handling high volumes of customer queries, it's important to maintain a human connection. LiveAgent offers fail-proof tips to ensure customer satisfaction.
Helpdesk software for Entertainment industry
LiveAgent offers helpdesk software for entertainment businesses with no setup fee and 24/7 customer service. It allows for a 4x boost in customer advocacy and can cut down response times by 24% with automated ticket routing. Additionally, it can decrease ticket volume by 37% with a knowledge base. LiveAgent combines fun and productivity for the best social customer service software. Start a free 7 or 30-day trial with no credit card required.
Helpdesk software for Retail industry
LiveAgent is a helpdesk software for the retail industry that can improve customer service and increase satisfaction. It offers a free trial with no setup fee, customer service available 24/7, and can reduce ticket volume by 37%. It also boasts a 4x boost in advocacy and can decrease response times by 24%. Users can start a free trial for 7 or 30 days with a free email, and no credit card is required.
At a standstill? Increase sales with LiveAgent!
LiveAgent is a tool that can help increase sales by creating a customer-centric culture within a business. Customer satisfaction is closely linked to retention, loyalty, and sales, and striving to satisfy customers can lead to better business performance. LiveAgent offers a free trial with no setup fee and 24/7 customer service.
Helpdesk software for Banking industry
LiveAgent is a help desk software recommended for banking and insurance industries. It offers a 14-day free trial with no setup fee and 24/7 customer service. The software can increase advocacy, improve response times and reduce ticket volume. It contains a knowledge base and automated ticket routing. LiveAgent also invests in providing customers with class-leading help desk.
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