Create a positive CX that will make your customers talk.
Improve first response rates with automated ticket routing.
Reduce the influx of support tickets with a knowledge base.
Save time and money by minimizing the number of tools you use to provide excellent customer service.
Convert quality leads into paying customers and generate more than 500% of the revenue that you invest.
Keep your customer’s data protected with state-of-the-art security measures including HTTPS encryption, DDoS mitigation, and more.
Customers want to have access to the information immediately and want to have their questions answered as soon as possible. By implementing real time live chat on your website you can provide them light-speed answers, improve their loyalty to your business and increase the customer satisfaction. Since time is money and it is all about the money, why would you wait?
With streamlined communication in single place, it’s very easy to check the previous history of conversation. Don’t remember what was the address or agreed conditions? Doesn’t matter! With LiveAgent, you can clearly see all the information from past.
Never search for old emails again. You are able to utilize the complexity of LiveAgent dashboards for separate projects/clients, customer portal for information about their services and live chat software for direct inquiries. You shoudn’t be spending countless hours with communication, you should spend it on the hours you invoice.
Let’s be honest. Every company wants to keep the expenses as low as possible and have the highest revenue in the balance sheet. With real-time live chat your customer support representatives can handle 3 chats at the same time which is more cost efficient. LiveAgent for accounting industry helps you to optimize your expenses.
Investing money into something new can be frightening for some companies. Calculating the amount of euros / dollars and deciding, where to invest them, is a real struggle. LiveAgent with its All-Inclusive plan is one of the safest investments for you. Not only it will bring you happy customers, it will also increase your revenue, cash flow and your market share. Count with LiveAgent.
Keeping customers happy and satisfied should be at the core of doing business. Happy customers spread the news around them either in a digital world or offline to their colleagues and friends. One of the tools how to achieve it is delivering an A* customer support. LiveAgent, at its heart is about customers. Combine these two and you’ll see a positive impact on your business.
As the number of clients and support emails is increasing we switched from Gmail to Zendesk Support. But soon we realized they’re taking hell lot of time to fix the issue and sometimes escalating to Tier 2 executives. Even after investing a good amount of time, money and efforts if the tools aren’t of much use for you then it’s better to switch and that’s what we did. We love the pricing and support provided by the LiveAgent.
Sumeet Mahendra, RTIwala Services
Customer service software can help you get to know your clients better by monitoring their interactions with your company. It makes it easy to understand your customer base and develop a strategy to deal with them. This leads to better customer service and a better client experience.
Having customer service software, such as LiveAgent, can help the accounting & legal industry speed up and become more efficient with their customer service inquires.
The accounting & legal industry can benefit from LiveAgent by saving time, improving customer satisfaction, customer experience, and revenue.
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