Valuable in every single industry

Discover how LiveAgent improves your banking or insurance business.

Used by
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Boost advocacy

Create a positive CX that will make your customers talk.

24%

Cut down response times

Improve first response rates with automated ticket routing.

37%

Decrease ticket volume

Reduce the influx of support tickets with a knowledge base.

Industry background

Helpdesk software for Banking industry

Invest in your customers with class-leading help desk.  Stay closer to your customers and help them faster with LiveAgent.

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  • Software Advice Best Customer Support 2023 badge
  • LiveAgent -SourceForge Summer 2023 Leader Award

Delegate mundane and repetitive tasks to your help desk software so your agents can focus on nurturing customer relationships.

Boost the efficiency of your support while lowering your overhead costs with our customer service software.

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Keep your customer’s data protected with state-of-the-art security measures including HTTPS encryption, DDoS mitigation, and more.

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Capitalize on presence in online world

The technology and digital transformation changed the way customers get in touch with the banks & insurance companies. Most of the needs can be fulfilled online either through the regular desktop or through mobile apps. Utilize your website and bring the power of customer service to your business with LiveAgent for finance sector.

banking insurance-illustration
Banking insurance illustration

Keep customers at a safe bay

Just like your customers want to keep their money safe and capitalize on them, the same you want to achieve with customer service. LiveAgent for finance sector brings you plenty of options how to achieve with minimal risk.

Save the time

Save not only your time, but also the time of your customers with our ultimate live chat. The real-time typing projection feature helps you stay one step ahead and gives you a sneak peek of what your customers are typing. This way, you can prepare the answers and provide them just in time. You can also leverage IT knowledge base software to promptly tackle any issue, no matter how complex.

Real-time typing feature in Customer service software - LiveAgent

Save more with LiveAgent

Analyze and compare LiveAgent with different customer support solutions and choose one with the most relevant features for your industry and the best price.

Over 21,000 businesses can't be wrong

See our success stories and testimonials and discover the positive impact of the implementation of help desk software on banking industry.

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

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Free live chat software for your website guarantees personalized customer experiences, better brand interactions, and competitive advantage.

Free live chat software for your website

The benefits of using live chat on your website include faster response times, 24/7 availability, building customer relationships, speeding up the sales process, and improving customer satisfaction. Live chat leads to increased revenue, higher conversion rates, and better customer retention. Companies of all sizes can afford live chat, and it can be used for sales, marketing, and customer support. It is a growing trend in the business world and can give you a competitive advantage. Free live chat software is an option for cost-effective implementation.

LiveAgent is able to fulfill the requirements of several business spheres. See how LiveAgent can fit your requirements and improve your customer support.

One help desk solution for different industries

LiveAgent is a customer service software that focuses on improving satisfaction, engagement, and retention. It offers various features and integrations, highlighting its effectiveness in improving customer connections and communication. The software provides a demo, pricing options, and contact information.

LiveAgent offers businesses multichannel customer support, including social media integration with platforms like Facebook, Twitter, and Instagram. This enables quick resolution of customer concerns and encourages positive user engagement, helping to maintain strong customer relationships and bolster a company's online reputation. LiveAgent also offers various customer service software options.

Customer Service – Social Media Tips

LiveAgent offers businesses multichannel customer support, including social media integration with platforms like Facebook, Twitter, and Instagram. This enables quick resolution of customer concerns and encourages positive user engagement, helping to maintain strong customer relationships and bolster a company's online reputation. LiveAgent also offers various customer service software options.

Provide support, keep up to date on tickets and do more with LiveAgent app for iOS. You can do it, even when you're away from your help desk.

iOS

LiveAgent is a versatile helpdesk software that offers integrated customer support through various channels including ticketing, live chat, social media, and voice helpdesk. They also provide tutorials and technical support, SSL security, and awards and certificates for their services. The software is easily accessible and they offer fail-proof tips to improve customer satisfaction to maintain a human connection. Additionally, LiveAgent offers pricing features, integrations, alternatives, and support portals to assist businesses with their customer service needs.

Chatiquette, also known as chat etiquette, was created to avoid misunderstandings or conflicts. Learn more about online chat to improve your business.

Online chat

LiveAgent is a customer management software that provides multilingual and personalized live chat support. It allows efficient communication and offers various features to improve customer relationships and streamline ticket management. Using online chat enhances customer satisfaction and response times, leading to increased loyalty and revenue for businesses.

LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits.

LiveAgent registration with a redeem code

LiveAgent offers a comprehensive solution for handling all customer support channels. Users can redeem a code to access a free 30-day trial, with no credit card required. The registration process involves selecting a LiveAgent subdomain and agreeing to the terms and privacy policy. After signing up, users can access a dashboard that is being built for them, and will receive login details once installation is complete. The website uses cookies, which are detailed in the privacy and cookies policy.

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