Live support is a method of providing a customer service. It is created to provide information, support and help. It allows customers and visitors to communicate with a company’s customer service team through live chat.
Customers can click on the live chat button placed on company’s website and they can start communication. Live support always requires a special software or applications. Except a live chat windows, these applications also offer a invisible traffic analysis, secure administration controls and much more.Back to Glossary
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