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Language switcher

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Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

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Restricted help center

What is restricted help center?

Restricted help center restricts customer to be logged in in order to submit or reply to tickets. By restricting your help center, you can avoid spammy or duplicate tickets and increase performance and efficiency. On the other hand, not restricting your help center will help you stay “closer” and more open to your customers.

FAQ

What is a restricted help center?

Restricted Help Center restricts customer login to submit and respond to tickets. This allows you to avoid spamming and duplicate notifications. This increases efficiency and effectiveness.

 

What are the types of restricted help center?

The Restricted Help Center may limit the communication channels a customer can contact. In addition, it may limit the number of submissions that one person can submit.

 

Does LiveAgent offer a restricted help center feature?

LiveAgent offers a limited help center feature. This has its advantages, as it allows you to avoid spam and double submissions, but unfortunately also increases the distance between the customer and the brand.

 

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