Attended Transfer

What is an Attended transfer?

In the telecommunications vocabulary, attended transfer means that the call can be transfered to another user that is able to pick up the call. In LiveAgent, attended transfer waits until it is picked up, rejected or simply not unswered. Then the call is transferred to a second agent.

Back to Glossary

A

B

C

D

E

F

G

H

I

J

K

L

M

N

O

P

Q

R

S

T

U

V

W

Our website uses cookies. By continuing we assume your permission to deploy cookies, as detailed in our privacy and cookies policy.

No Yes