Online Support

What is Online support?

Online support is a web-based form of delivering a customer service. Nowadays, it is a very popular form of contacting company, more popular than visiting a company or a phone call. Online support is also a part of customer relationship management.

The best advantage of an online support is a 24 hour-a-day customer service. Customers or website visitors can easily contact the customer representative, when a problem occurs or when they have some questions about the product or service.

Back to Glossary

Our website uses cookies. By continuing we assume your permission to deploy cookies, as detailed in our privacy and cookies policy.