Support Channel

What is Support channel?

Email, Live Chat, Phone, Facebook and Twitter are all Support channels. Support channel is basically a medium through which a communication between you and your customers is done.

Some helpdesk software offer email as support channel only, others focus on live chat mainly. LiveAgent is a multi-channel helpdesk so it integrates all above mentioned support channels in 1 app.

How to close more deals with live chat?

Find out more
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