Free Trial

Language switcher

–Hidden comment

Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

Support address

What is support address?

Support address is an email address where your customers can reach out to in case they need help. Typically a support address consists of keywords like info, help, support, welcome, hello or others following with the “@” and your domain name. Here’s a couple of examples of support addresses:

support@liveagent.com
help@liveagent.com
info@liveagent.com
welcome@liveagent.com

FAQ

What is a support address?

The support address is the email address used to submit customer requests. Customers can turn to these addresses if they need help. Emails sent to this address become tickets.

 

How to create a support address?

To create support addresses in LiveAgent, go to the "Configuration" section in the panel and select "E-mail" and then click "E-mail accounts". Once the accounts are properly configured and connected, LiveAgent will be able to respond to requests using these e-mails.

 

Can you use your support address in LiveAgent?

Of course you can use your LiveAgent support address. You can set everything up properly in "Configuration" in the agent's panel, in the "E-mail", "E-mail accounts" section.

 

Back to Glossary Create account for FREE

Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.