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Language switcher

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Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

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Time-based events

What are time-based events?

Time-based events are so called Time Rules. Time rules are not triggered by a condition but by a time event instead. 

Learn more about Time Rules.

Time-based events

FAQ

What does the term time based- events mean?

Time-based events mean time rules. They are triggered by specific time events that occur in the system. They run in the background at intervals (usually every minute) and check that the conditions are met. If the result is positive, the rule is executed.

 

What are time-based events used for?

Time-based events are most often used for assigning tasks, sending email notifications, resolving issues that haven't been active for a while, adding tags, etc.

 

Can you use time-based events in LiveAgent?

Time-based events are most often used for assigning tasks, sending email notifications, resolving issues that haven't been active for a while, adding tags, etc.

 

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