Never miss a thing with email notifications from LiveAgent. These notify you every time you receive an email. There will be no more missed conversation replies and you can keep doing what you need to without checking the inbox way too often.
Email notifications can be activated to automatically send emails to Agents:
- When a Ticket is assigned to an agent
- When a customer replies in an assigned ticket
- When a new ticket is created in a Department the agent is a member of
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