Customer Delight

What is a Customer delight?

The greatest goal of many companies is customer satisfaction. Customer delight, also called as customer wow, is making a wow emotion to the client. It is not just about grateful words. It is about providing what customer need in the moment, when it is needed with a value. It is necessary to know what clients expect from company. The target is to exceed customer expectations. There are many ways how to gain a customer delight.