Non restricted agent is an agent role, which gives agents a full access to all tickets. They are able to manage everything without any restrictions, since they are not limited to a particular group or organization. In LiveAgent it’s called an Admin. An admin can manage everything and also configure the system.
A non-restricted agent is an agent that has access to all tickets available in the customer service software. This means agents can access all tickets. Any specific groups of tickets may be hidden.
The non-restricted agent has access to all tickets, i.e. there are no restrictions. Such agents are especially useful when creating triggers.
Non-restricted agent is available in LiveAgent. This role is sold under the administrator's name. The administrator may, among others manage all tickets as well as configure the system. There are no restrictions limited to only a specific group of tickets.
Be the first to receive exclusive offers and the latest news on our products and services directly in your inbox.
We appreciate your recent sign up for a LiveAgent.
A message will be sent to your email address containing login details, right after your account is installed.
If you wait for a while, after installation is complete you will be able to access your account directly from here.
After the process is over, we will send the login details to your mailbox.