Customer care service is the process of providing help to customers before, during and after the purchase. It is important part of customer relationships – it raises a customer satisfaction level. So, customer representatives should be well-skilled and organized.
It is also necessary to use a quality service desk, which is a software with many functions that enables managing tickets. It is a customer service center that handle various forms of communication, such as emails, chat messages, tweets and others. Some help desk software can also be free of charge.Back to Glossary
Be the first to receive exclusive offers and the latest news on our products and services directly in your inbox.
We appreciate your recent sign up for a LiveAgent.
A message will be sent to your email address containing login details, right after your account is installed.
If you wait for a while, after installation is complete you will be able to access your account directly from here.
After the process is over, we will send the login details to your mailbox.