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Language switcher

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Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

Customize

What’s the customize definition?

To customize means to change something to suit specific needs. We change, modify products or services to suit our personal and business needs if customization is available. And, we expect it to be available. We want to customize so that we can be more constructive, to the point, and unique.

Customize chat button in Customer service software - LiveAgent

In customer support, you attend to individual requirements daily. Customer care representatives need to know more about the customer to get the whole picture. Only then can they proceed to offer individualized care. Practical and attentive response prerequisites not only data but multichannel outreach so that you can keep in touch via the platform of choice. 

You want to let the customer choose the interface for communication. Being in touch via the channel of the customers’ choice can also be considered a form of customization. Also, if you have customers from various countries and regions, they would appreciate a choice of language for communication. Needless to say, the theme, chat, and call button can be customized.   

Customize forum software in LiveAgent
Customize forum software in LiveAgent.

Because every business is different, you can utilize adaptive customization to suit your business needs. With adaptive customization, you can filter out and use those attributes that fit your customers’ needs. You want to be able to offer customized service and support on various platforms. Whether it is a help desk, call centre, or live chat service, the aim is to provide outstanding customer service, not standard but individualized attention. A good CRM and efficient channelling of info will help you do just that.

Customize your own templates

LiveAgent gives you the power to design your own customer email templates, thus helping you to improve the customer service. Curious about all the opportunities?

Try LiveAgent

FAQ

Why do companies customize products?

Companies customize products because they want to offer individual care and attention to customers. They recognize that high-quality customer service requires an individual and tailored approach.

How can I customize my business?

You can customize your business by adapting your product or service to a targeted audience, geographical location, demographic or other criteria of your choice. In addition, companies can customize by offering customers specific selections to make.

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