Customer Relationship Management (CRM) deals with information and data about your clients and customers. These are then used to provide better help, better support, and better service to your customers when it’s needed.
Customer Relationship Management is a critical part of every successful business, especially in today’s world where the competition keeps on coming and growing each day. Companies around the world have started using Customer Relationship Management software to better address problems with their workflow and provide a better service for their customers.
CRM lets users keep track of everything they know about their customers, such as their contacts, orders, and interests. It can also be used to track leads, contracts, customer support, or manage assets and resources.
LiveAgent is not an exception to this, and that’s why it’s not just a simple customer support software but also a great tool for customer relationship management.
Missing a CRM software?
No problem! LiveAgent offers a powerful built-in CRM that allows you to create unique CRM fields. Try it today for free. No credit card required.
With LiveAgent customer success software, you can store, organize, and easily reach every and any information, record, or piece of data related to your customers. Whether it be contacts, orders, interests, personal likes, or dislikes, you can reach this information whenever you need to. It can further help you with tracking leads, contracts, managing assets, and resources besides helping you provide the best customer support with the best tools.
You can further increase LiveAgent’s CRM capabilities with integrations, such as PipeDrive, SharpSpring or Highrise to get more advanced with your customer relationship management.
Spiro is a sales tool that improves customer relationships and offers AI-generated reminders. Copper is an easy-to-use CRM alternative that integrates well with Google Apps. Nimble is a multi-functional CRM solution that organizes client profiles and offers task management. Creatio is a unified CRM bundle with an end-to-end sales management platform. OnePageCRM automates various processes and provides actionable sales dashboards. Less Annoying CRM is a business productivity tool for small enterprises that helps manage contacts and track leads.
Exceptional products and personalized customer service drive brand advocacy and increase customer lifetime value. Prioritize customer needs and engagement to achieve marketing success without relying solely on advertising. LiveAgent provides comprehensive customer service options, leading to positive word-of-mouth advertising.
