Looking for an alternative to Kustomer customer service platform? Switch to LiveAgent and provide world-class customer service from our omnichannel platform. Add a little of human touch to your customer interaction and improve customer engagement while saving on one of our affordable pricing plans.
Create the best customer experience possible with the right tools backing up your customer support team. Improve your agent productivity with our multi-channel ticketing system.
Keep on reading to find out more about LiveAgent or try it out with our free 14-day trial today.
Create an exceptional customer experience across favourite customer service channels and go above customer expectations. LiveAgent has the right tools to help your customer service team provide the best customer experience.
Solve issues across channel with our feature-rich ticket management platform that covers emails, live chat, call center, knowledge base, and social media – Facebook, Twitter, and Instagram. Every one of them is backed up by advanced features to boost agent efficiency and help you create a powerful help desk.
A single tool like Knowledge base can make all the difference for the entire customer experience. Knowledge base for customers is a great productivity feature that allows your advanced customers to solve issues by themselves with the help of useful articles.
Our WYSIWYG editor makes it easy to create useful articles full of useful information. You can also customize branding options and create a knowledge base that represents your business objectives and identity. Knowledge base is simply a convenient self-service option and an essential feature for any help desk.
Customer service experience depends on frictionless agent experience with your help desk software. LiveAgent has everything you need for better customer relationship management. Increase your average response time with the fastest live chat widget on the market, connect your social channels and even Viber.
Everything is backed up by essential features that make your workflows smooth. Create intelligent automations that sort out your communication and saves you from agent collision. Track customer history, add tags, notes, filters or create a large amount of integrations that connect your workflow into a single interface.
We want to provide answers to customer requests, just like you do. That’s why our consulting customer service is available 24/7 to everyone who seeks information.
Leave us a message via email or live chat, give us a call or have a look at our customer portal whenever you need help or when you want to do some product learning. You can also read articles in our LiveAgent academy to get information about how contact centers work, how to improve customer satisfaction in any circumstances.
It’s a pleasure to have a great portal that improves our customer service.
LiveAgent empowers our agents to provide better, faster, and more accurate support.
LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.
We have been using LiveAgent since August and we are really satisfied with it.
Since we are using LiveAgent our response time increased by 60%.
Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.
I have to say, I have never experienced such a professional customer approach.
The Workplace Depot
We find LiveAgent to be the best live chat solution by far.
We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.
With LiveAgent we’re able to give our customers support wherever they are.
I can recommend LiveAgent to anyone interested in making their customer service better and more effective.
I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.
All British Casino
With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates.
LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business!
We like it because it is easy to use and offers great functionality, such as useful reporting features.
We love LiveAgent - it makes supporting our customers easy.
We like to offer our customers the best support experience. That’s why we chose LiveAgent.
From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.
LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.
Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.
We’ve been using LiveAgent since 2013. We can't imagine working without it.
It's a cost-effective solution that can help you with a large amount of support requests via different channels.
Antalya Consulting Language Center
Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.
LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...
Timothy G. Keys
I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.
The support team always responded promptly with quick to implement solutions.
It helps us categorize the nature of the tickets and statistically track what our clients need most.
We see LiveAgent as a great tool for communicating with customers.
LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.
Simply put - LiveAgent beats everything out there at this, or even higher, price-points.
Come on a tour of LiveAgent and start your free 14-day trial today. No strings attached and no credit card information required. If you’ve already decided to go for one of our plans, you can have a look at them here.
LiveAgent has affordable pricing model suitable for businesses of most sizes. So, are you ready? Click the button below and start right away.
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