Looking for an alternative to Kustomer customer service platform? Switch to LiveAgent and provide world-class customer service from our omnichannel platform. Add a little of human touch to your customer interaction and improve customer engagement while saving on one of our affordable pricing plans.
Create the best customer experience possible with the right tools backing up your customer support team. Improve your agent productivity with our multi-channel ticketing system.
Keep on reading to find out more about LiveAgent or try it out with our free 30-day trial today.
Feature | LiveAgent | Kustomer |
---|---|---|
Ticketing | ✅Yes | ❌No |
Live Chat | ✅Yes | ✅Yes |
Call Center | ✅Yes | ❌No |
Self-Service | ✅Yes | ✅Yes |
✅Yes | ✅Yes | |
✅Yes | ✅Yes | |
✅Yes | ✅Yes | |
Viber | ✅Yes | ❌No |
✅Yes | ✅Yes | |
Knowledge Base | ✅Yes | ✅Yes |
Customer Forum | ✅Yes | ❌No |
Automation and Rules | ✅Yes | ✅Yes |
API | ✅Yes | ✅Yes |
Interactive Voice Response (IVR) | ✅Yes | ❌No |
Video Calls | ✅Yes | ❌No |
Unlimited History | ✅Yes | ✅Yes |
Unlimited Websites | ✅Yes | ✅Yes |
Unlimited Chat Buttons | ✅Yes | ✅Yes |
Unlimited Tickets/Mails | ✅Yes | ✅Yes |
Unlimited Call Recording | ✅Yes | ❌No |
Unlimited 24/7 Support | ✅Yes | ❌No |
Create an exceptional customer experience across favourite customer service channels and go above customer expectations. LiveAgent has the right tools to help your customer service team provide the best customer experience.
Solve issues across channel with our feature-rich ticket management platform that covers emails, live chat, call center, knowledge base, and social media – Facebook, Twitter, and Instagram. Every one of them is backed up by advanced features to boost agent efficiency and help you create a powerful help desk.
A single tool like Knowledge base can make all the difference for the entire customer experience. Knowledge base for customers is a great productivity feature that allows your advanced customers to solve issues by themselves with the help of useful articles.
Our WYSIWYG editor makes it easy to create useful articles full of useful information. You can also customize branding options and create a knowledge base that represents your business objectives and identity. Knowledge base is simply a convenient self-service option and an essential feature for any help desk.
Customer service experience depends on frictionless agent experience with your help desk software. LiveAgent has everything you need for better customer relationship management. Increase your average response speed with the fastest live chat widget on the market, connect your social channels and even Viber and WhatsApp.
Everything is backed up by essential features that make your workflows smooth. Create intelligent automations that sort out your communication and saves you from agent collision. Track customer history, add tags, notes, filters or create a large amount of integrations that connect your workflow into a single interface.
We want to provide answers to customer requests, just like you do. That’s why our consulting customer service is available 24/7 to everyone who seeks information.
Leave us a message via email or live chat, give us a call or have a look at our customer portal whenever you need help or when you want to do some product learning. You can also read articles in our LiveAgent academy to get information about how contact centers work, how to improve customer satisfaction in any circumstances.
LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers.
Peter Komornik, CEO
Come on a tour of LiveAgent and start your free 30-day trial today. No strings attached and no credit card information required. If you’ve already decided to go for one of our plans, you can have a look at them here.
LiveAgent has affordable pricing model suitable for businesses of most sizes. So, are you ready? Click the button below and start right away.
Looking for a LiveChat alternative?
Discover why LiveAgent is the ultimate LiveChat alternative with over 175 features, the fastest chat widget, and seamless integration across multiple channels like Instagram and Viber. Enjoy 24/7 support, no setup fees, and a free trial with no credit card required. Make the switch today and elevate your customer support experience!
Looking for a Customerly alternative?
Liveagent is the ultimate omnichannel solution for your company. Take advantage of 175+ features and 40+ integrations and great tools today.
Looking for a SupportBee alternative?
Discover the best SupportBee alternative: LiveAgent! Enjoy no setup fees, 24/7 support, and a free trial. No credit card needed!
Looking for a Bitrix24 alternative?
Liveagent is more cost-effective when compared to other help desk solutions. Liveagent offers tools, features and integrations for better customer support. With more than 175+ help desk features, providing support will be a piece of cake.
Join our community of happy clients and provide excellent customer support with LiveAgent.
Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.
Answer more tickets with our all-in-one help desk software. Try LiveAgent for 30 days with no credit card required.
Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. Learn how to achieve your business goals with LiveAgent or feel free to explore the best help desk software by yourself with no fee or credit card requirement.
Andrej Saxon | LiveAgent support team