Looking for a Customerly alternative?

Discover why LiveAgent is the best Customerly alternative on the market.

  • ✓ No setup fee
  • Customer service 24/7
  • ✓ No credit card required
  • ✓ Cancel any time
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Help desk software comparison
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Fed up with your help desk software?

Are you considering a different customer support software? Consider LiveAgent, the ultimate omnichannel solution for your company. Provide support via email, live chat, social media, knowledge base and call center. Take advantage of 175+ features and 40+ integrations to provide the best customer service possible.

LiveAgent is simply easy to set up and intuitive to use. A handy interface guide will walk you through the process and you’ll be ready to provide support within a moment.

  • SourceForge Spring leader 2024
  • Most popular software Q2 2024
  • GetApp Category Leader 2024 badge
  • SoftwareAdvice Front Runner 2024 badge

Ticketing system that streamlines all channels under one roof.
Discover LiveAgent.

LiveAgent streamlines multiple customer service channels into one piece of software

Save more with LiveAgent

Customerly vs LiveAgent at a glance

FeatureLiveAgentCustomerly
Ticketing✅Yes✅Yes
Live Chat✅Yes✅Yes
Call Center✅Yes❌No
Self-Service✅Yes✅Yes
Facebook✅Yes❌No
Twitter✅Yes❌No
Instagram✅Yes❌No
Viber✅Yes❌No
WhatsApp✅Yes✅Yes
Knowledge Base✅Yes✅Yes
Customer Forum✅Yes✅Yes
Automation and Rules✅Yes✅Yes
API✅Yes❌No
Interactive Voice Response (IVR) ✅Yes❌No
Video Calls✅Yes✅Yes
Unlimited History✅Yes✅Yes
Unlimited Websites✅Yes❌No
Unlimited Chat Buttons✅Yes✅Yes
Unlimited Tickets/Mails✅Yes✅Yes
Unlimited Call Recording✅Yes❌No
Unlimited 24/7 Support✅Yes✅Yes
Person deciding between two solutions

Powerful Customerly alternative

Customerly does its job well but if you’re not satisfied with your current software, consider switching to something different. LiveAgent is a great alternative if customer support is your number one priority. We offer you three great pricing plans which bring you all you need to do things right.

Furthermore, we will provide you with any support you need while switching to LiveAgent.

The fastest live chat

LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds.

Provide support with lightning speed so you don’t keep your page visitors waiting. That way, you can easily proceed to turn them into paying customers.

The fastest live chat on the market

3 reasons why companies switch to LiveAgent

Improved satisfaction

LiveAgent increases customer satisfaction & improves conversion rates.

Increased productivity

Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.

Rich on features

With more than 175 help desk features, providing support will be a piece of cake.

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Better support doesn't have to cost you extra

To provide excellent customer support, you don’t have to drain your budget. LiveAgent offers three paid plans which are packed with features relevant to your company. You can choose the one that fits you the best.

In case you need something extra, you can always buy separate features to get what you need, without overpaying for a more expensive plan.

Ready to make a change?

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2023. Stay closer to your customers and help them faster with LiveAgent.

Ready to switch to LiveAgent

Reasons why companies made switch to LiveAgent

  • Roman Bosch
    It’s a pleasure to have a great portal that improves our customer service.
    Roman Bosch Partly
  • Christine Preusler
    LiveAgent empowers our agents to provide better, faster, and more accurate support.
    Christine Preusler HostingAdvice
  • Karl Dieterich
    LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.
    Karl Dieterich Covomo
  • Hendrik Henze
    We have been using LiveAgent since August and we are really satisfied with it.
    Hendrik Henze HEWO Internetmarketing
  • Razvan Sava
    Since we are using LiveAgent our response time improved by 60%.
    Razvan Sava Webmaster Deals
  • Taras Baca
    Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.
    Taras Baca XperienceHR
  • Andrej Ftomin
    I have to say, I have never experienced such a professional customer approach.
    Andrej Ftomin TAZAR Group
  • Matt Janaway
    We find LiveAgent to be the best live chat solution by far.
    Matt Janaway The Workplace Depot
  • Viviane Carter
    We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.
    Viviane Carter CSI Products
  • Christian Lange
    With LiveAgent we’re able to give our customers support wherever they are.
    Christian Lange Lucky-Bike
  • Jens Malmqvist
    I can recommend LiveAgent to anyone interested in making their customer service better and more effective.
    Jens Malmqvist Projure
  • Catana Alexandru
    I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.
    Catana Alexandru Websignal
  • Jan Wienk
    With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates.
    Jan Wienk All British Casino
  • Allan Bjerkan
    LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business!
    Allan Bjerkan Norske Automaten
  • Sissy Böttcher
    We like it because it is easy to use and offers great functionality, such as useful reporting features.
    Sissy Böttcher Study Portals
  • Peter Koning
    We love LiveAgent - it makes supporting our customers easy.
    Peter Koning TypoAssassin
  • Aranzazu F
    We like to offer our customers the best support experience. That’s why we chose LiveAgent.
    Aranzazu F Factorchic
  • Rick Nuske
    From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.
    Rick Nuske MyFutureBusiness
  • Vojtech Kelecsenyi
    LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.
    Vojtech Kelecsenyi 123-Nakup
  • Rafael Kobalyan
    Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.
    Rafael Kobalyan Betconstruct
  • Martin Drugaj
    We’ve been using LiveAgent since 2013. We can't imagine working without it.
    Martin Drugaj Atomer
  • Ivan Golubović
    It's a cost-effective solution that can help you with a large amount of support requests via different channels.
    Ivan Golubović AVMarket
  • Rustem Gimaev
    Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.
    Rustem Gimaev Antalya Consulting Language Center
  • Randy Bryan
    LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...
    Randy Bryan tekRESCUE
  • Timothy G. Keys
    I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.
    Timothy G. Keys Marietta Corporation
  • Mihaela Teodorescu
    The support team always responded promptly with quick to implement solutions.
    Mihaela Teodorescu eFortuna
  • Hilda Andrejkovičová
    It helps us categorize the nature of the tickets and statistically track what our clients need most.
    Hilda Andrejkovičová TrustPay
  • Alexandra Danišová
    We see LiveAgent as a great tool for communicating with customers.
    Alexandra Danišová Nay
  • Samuel Smahel
    LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.
    Samuel Smahel m:zone
  • David Chandler
    Simply put - LiveAgent beats everything out there at this, or even higher, price-points.
    David Chandler Volterman
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